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Customer reviews

Rating 4.7 out of 5 stars with 5053 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 5,053 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product at a great price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an incremental upgrade from the first generation with great new features. Easy install on my nest network. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It works

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient, easy to use and set up, well worth the purchase price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleep tracking

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the addition of the soli radar chip it makes this purchase that much more better. Sleep tracking is basic but the information it gives is wonderful

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    BEST PURCHASE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my google max hub. Does everything yiu want and more! Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good for a alarm clock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good alarm clock; big screen nice speaker and google voice.. for a alarm clock. If you want anything for the kitchen or living room get a bigger screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Perfect Hub

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mostly have utilized this as a clock/control hub for my lights and its truly superb. The programmable routines work super well, and I quite enjoy how dim and bright the screen gets for sleeping purposes. Overall if you’ve thought about getting one of these or are trying to upgrade from a nest mini without blowing the budget this is a solid option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Workds great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to our Home group. Allows us to track upcoming shared calendar events, display doorbell camera, all with voice control through Google Home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google Hub

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for the purpose it was bought for installed in another bedroom to control lights

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Digitial photo frame with Google Assistant

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom had been wanting a digital photo frame so we could add pictures to it and have it show what we having going on with our lives. I suggested this as an alternative because of the added Google features that would help out in the kitchen and allow other features like music and video playback. Overall she mainly uses it for the pictures, but the added features being there is a nice to have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device. It has been so helpful, from finding out about the weather, to researching different topics just by asking google.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knows everything you would ask Google on your computer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Google Nest isn't great since Google took over.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trouble is, I have too much that is Nest but if I didn't I would absolutely ditch the google nest products in favor of something else. Longevity/reliability is an issue and the app is very clunky. Google really ruined Nest unfortunately.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, PeterS. We’re sorry your experience with the Nest Hub (2nd Gen) hasn’t been the best. A quick reboot will normally resolve several issues and keep your device feeling fresh — here’s how to do that:

      1. Make sure your mobile device or tablet is linked to the same account as your speaker.
      2. Open the Google Home app.
      3. Tap and hold your device's tile.
      4. At the top right, tap Settings, then More, and then Reboot.

      If you need any additional support, reach out to us here: https://support.google.com/googlenest/gethelp? madebygoogle

  • Rated 3 out of 5 stars

    Extra subscription required for advanced features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent for controlling my ebay devices..requires extra subscription if you want to do a live chat with Gemini.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for sharing with us, PaulL. We’re glad the Nest Hub 2nd Gen has been a good addition for you. That being said, we hear your concerns regarding Google Home Premium. While you don’t need the subscription to use the device, having it unlocks additional features to enhance your experience. Here’s a link with more information: https://support.google.com/googlenest/answer/9233159? madebygoogle

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nest Hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Nest Hub. Easy to bring online. Decent speaker and love how it displays all of my pictures. Fun to see what comes up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect item to make a home look modern and easy to display music and the weather as well just a super nice item to have at home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product no issues. Getting all your google devices to sync to this take a bit of patience but its an easy hub.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really very useful and has a good sound when playing music !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nest Hub w google assistante

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best sound quality and a nice gasget for music news and entertainment .-

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest displays are pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several Nest displays and Minis. BB had a good deal on this, so I replaced one of my mini's with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a handy little assistant. Picks up on your habits and routines quickly. User friendly and easy to setup.

    I would recommend this to a friend