Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 5054 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 5,054 reviews
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Works seamlessly with my other Google devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So many features!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touchscreen and being able to control all my google nest from here. It was an easy set up. I’m happy with my purchase!

    I would recommend this to a friend
  • Cons mentioned:
    Responsiveness

    Rated 4 out of 5 stars

    Nest Hub

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. A bit slow to respond to swipes. Setup inconsistent between larger and smaller devices.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, AMcC. We appreciate the feedback you shared. We’re sorry to hear that your experience with the performance of your Nest Hub (2nd gen) is below your expectations. Restarting your Nest display can improve its performance. Also, a range issue or wireless interference can affect the performance of your display. Sometimes it can pass the connection test during setup, but will struggle to stay connected if it’s just a bit too far away from your router. If you're experiencing a spotty connection or weak signal, we recommend checking your Wi-Fi network to see if your bandwidth is congested, which happens if you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network. Removing other connected devices to your Wi-Fi may relieve network congestion. If your display is located too far from your Wi-Fi router, you may need to extend your Wi-Fi network’s range using boosters or additional Wi-Fi access points.

      Feel free to contact us anytime at the following link if more help is needed: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Nest Hub 7” Smart Display w/Google Asst (2nd Gen)

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale and its worth it. It's nice and works for my purpose (music, weather, etc.). At times, it seems to lag though. Not disappointment at all with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    On my 3rd one

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. Great for the Kitchen and setting timers while cooking. Also have one in the bathroom and bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google hub

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, easy to set up and sync to other devices

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful in day-to-day life. Might sound silly but really can’t imagine not having this in my home anymore.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than the Echo Show

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Nest Hub is a far better product for me than the Echo Show 5. I never tried the Show 8 but my issues with that product wouldn’t be fixed with that model. The Nest Hub handles showcasing pictures much better, mainly with portrait pictures. It splits the screen and uses two portrait pictures instead of filling with a blurred background with one picture. It also was way better for playing Spotify. Not only did it have a better interface to select playlists, the Echo Show kept crashing Spotify mid-song.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it is really helpful I always use it and it works good

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Kitchen google assistance

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The google assistance works great in the kitchen area

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great sound for small speaker.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had two of these and gave them to our son and bought two more. They are clear and very easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this item!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my Google home so much after purchasing, I went back and bought another. The connection and set up is easy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Outstanding companion for the automated home

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantasy device, integrated easily into my home system. The price was half of the normal price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great functional device

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and works well with all of my other Samsung and Google products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge help managing Smart products

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This helped me tie all my smart products together and manage easly. Wife loves the broadcast feature in our 2 story house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice digital picture frame

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this as a digital picture frame. The display is outstanding for this purpose. I don't use it for anything else.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi networknerd, thanks for sharing your feedback with our support team. It's also great to hear that you find the display for Nest Hub (2nd Gen) outstanding. We highly recommend making the most out of the awesome features for your Nest Hub. You can a detailed guide on the full features here: https://support.google.com/googlenest/topic/7195269

      For any other support needs, or if you would like a walk through of the features for Nest Hub, you're always welcome to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great digital picture frame

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this as a digital picture frame. The display is outstanding for this purpose. I don't use it for anything else.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi networknerd, thanks for sharing your feedback with our support team. It's also great to hear that you find the display for Nest Hub (2nd Gen) outstanding. We highly recommend making the most out of the awesome features for your Nest Hub. You can a detailed guide on the full features here: https://support.google.com/googlenest/topic/7195269

      For any other support needs, or if you would like a walk through of the features for Nest Hub, you're always welcome to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Same but with sleep tracking

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device works about the same as the previous generation, speed and sound wise. The sleep tracking is the main new draw.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely nice product by google. Very intuitive and does what you ask it to. It can understand mumblers which is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it should and is very useful, easy to use, and the perfect addition to the kitchen.

    I would recommend this to a friend