Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 5088 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers are pleased with the product's ease of use, sound quality, and screen size. Many also appreciate the effective Google Assistant, easy setup, smart home integration, and beneficial sleep tracking, considering it good value for its price. However, some users note the absence of a camera. A few customers have also experienced sluggish responsiveness and slow response times, and some mention limited compatibility with certain systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 5,088 reviews
  • Rated 4 out of 5 stars

    Great screen, app issues?

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the home office. Great screen but the apps did not seem full function. Netflix only showed featured. Could not find my movies I was watching. Could have been a me issue though.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi ShaunK, thanks for sharing your experience. We’re sorry to hear that Nest Hub(2nd gen) didn’t meet your expectations. We value your feedback as we are always working to improve our products and services. If you need assistance. Our support team is always here to help. Feel free to contact our support team here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Great for Hub

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with really interesting sleep tracking features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary Smart Hub

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced, easy to use, and easily understands most complex commands I throw it’s way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sale price!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sale price, puts it above buying a nest mini, and you get the screen. Wish it had more native app support, but if you have a Google home setup, this is a must

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Tommunist, we appreciate you sharing your feedback about Nest Hub (2nd Gen). Google has long been focused on delivering quality products to our customers. Our team is working on bringing full functionality to the Google Home app, to have a seamless integration with other Google and Nest products.

      If you need help, you can always contact our support team. Feel free to call us anytime using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Good alternative

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, ended up not going that way. Using Echo devices because they work better with my home security system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome speaker

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the simple interface and large screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good display

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it as a nightstand display in the bedroom and it does the job well. Plays music, reads weather, pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Geat Google product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have four of these devices in the house. It's best where you need to have a display if you have the Google Nest doorbell, or want to also use the display as a clock or a digital picture frame, or want to be able to see items rather than just hearing them, such as the 7 day weather outlook. If you have the Google Nest thermostat, you can see what temperature settings you have set if your phone/app isnt near. I highly recommend. I prefer the Google products to Amazon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great for having all your google home apps available on a screen. I use it in the kitchen for recipes and I cast tv shows and other pod cast to it. Wish I could video chat though.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for sharing your experience with us. It's awesome that you liked Nest Hub (2nd Gen). We'd like to help you get the most out of your Nest Hub. You can learn all the features by checking out this help page: https://support.google.com/googlenest/topic/7195269

      We'd be happy to walk you through all the features if you need further help. Our support team is always available for your support needs here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Love this product.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the Hub. Sets up easy and extremely easy to control. Three of them now replacing Google speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest & Nest Hub

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product and service were exceptional. We appreciate your associates. Congratulations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use even kids can use it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. My kids use it with ease and voice commands make it convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Works seamlessly with my other Google devices!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aside from some minor connectivity issues, this has been a great device in my home.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, JjK1. Thank you for sharing your views on the Nest Hub (2nd Gen). We're glad to hear that it has been working great for you. However, it's unfortunate to hear that you're experiencing some minor connectivity issues.

      To better isolate the issue, we recommend trying out the following steps to see if the problem may be related to factors other than your Nest Hub (2nd Gen):
      - Check for connectivity issues, such as possible congestion in your Wi-Fi network. Removing some of your connected devices can help free up bandwidth space. After doing so, check to see if you still experience the same connectivity issue.
      - You might also want to check for possible interferences. Signal interference could occur due to traffic on your Wi-Fi network, your neighbors' Wi-Fi networks, or other sources like microwaves, baby monitors, or even the thick walls of your home. Placing your Nest Hub (2nd Gen) in a straight line of sight with your Wi-Fi router may help improve the signal strength.
      - Lastly, we recommend resetting the Nest Hub (2nd Gen) to see if it might be helpful in fixing the issue. To reset, follow the steps provided here: https://support.google.com/googlenest/answer/7073477

      If none of the provided steps prove to be helpful, please consider contacting our support team for further assistance here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Google Nest Hub 7"

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an essential part of any smart home. For the sale price it's definitely worth it. The sleep tracking is really accurate and has actually helped me get on a better sleep schedule

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and convenient.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to start a smart home, connecting speakers, lights and tv. Routines are helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Hub

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Hub is a great little device that easy to set up and use. Syncs with all the other devices right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google hub

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, easy to set up and sync to other devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Assistant!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Synchs with all of our Google tech...easy to use and you can even change it to have an English accent! Very soothing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is 10 times better than the first generation. Sleep tracking is a plus.

    I would recommend this to a friend