Customer Ratings & Reviews
- Model:
- GA02308-US
- SKU:
- 6450822
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Amazing Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent product from Google. Very helpful and handy when needed. Easy to use and so many amazing features.
I would recommend this to a friend - Pros mentioned:Price
Google
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great product for a great price and I love it.
I would recommend this to a friend - Pros mentioned:Screen size
Hub Works, but Google Home is not Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hub itself works fine, but Google Home is a bit unreliable and buggy. Unless you have an Android, would maybe consider another operating system for your Smart home. It's also a bit smaller than I thought, but it's the perfect size for my kitchen so it's usable but out of the way on my counter.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, LaurenW. Thanks for sharing your experience with Nest Hub (2nd gen) along with the Home app. We understand your concerns about the Home app's reliability and compatibility with non-Android devices. We're always working to improve the app's stability and expand its functionality across different platforms. We appreciate you bringing this to our attention, and we'll be sure to share your feedback with the right team.
Also, we acknowledge that it might not be suitable for everyone's needs. However, we're happy to hear that it fits perfectly in your kitchen and doesn't take up too much counter space. We'd like to assure you that we're committed to providing a seamless and reliable smart home experience for all users. If you encounter any specific issues with the Google Home app, please don't hesitate to contact our support team directly. We’d be happy to assist you and offer troubleshooting solutions, here: https://support.google.com/googlenest/gethelp
Sleep detection doesn’t work with family members!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I set it up. Tried to use it for my wife however it keeps going to my account instead of hers. So the only way I can think of is to reformat it and have her Google account set it up and add it to the house. But not sure how that works. If Google would just realize more people use their products than one person that would be fantastic *cough Google TV cough* Instead of waiting for a software feature to drop it should be part of the development. Anyway other than the slow UI it’s pretty good. Does what I need it to do.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi LinsHawk, thank you for choosing Nest Hub(2nd gen) for your home. We can see that you're experiencing some difficulties with managing your accounts with the device. You can use multiple accounts at once on your Google Assistant devices. You may need to turn on Voice Match or Face Match for your primary account to access personal results. If you need further assistance or have additional questions, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Google
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for a gift for my son and daughter, they love it! They said the set-up was really easy
I would recommend this to a friend - Pros mentioned:Google assistant
Good purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great purchase!! The google assistant is awesome, and I like everything about. The size is perfect and it’s loud!
I would recommend this to a friend - Pros mentioned:Sound quality
Much improved sound quality over generation one
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is a must if you have a nest doorbell. The sound quality is great compared to the last gen too.
I would recommend this to a friend - Pros mentioned:Ease of use
Smart home hub for $49.99
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy access to key data such as: weather, daily activities, news. Loved it so much we bought 2!
I would recommend this to a friend - Pros mentioned:Sound quality
Just right
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for me because I like listening to music while I cook and google assist is right there for assistance
I would recommend this to a friend - Pros mentioned:Google assistant
Great Nest hub!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Nest hub that control all my home Nest products!
I would recommend this to a friend - Pros mentioned:Sound quality
Sneaky sonar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my google home. Take warming. It had a sonar device. So it can watch you with its speaker and mic!
I would recommend this to a friend First step to a smarter house
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! It was the first purchase to a smart apartment.
I would recommend this to a friend- Pros mentioned:Ease of use
Another great Google Home device.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my OG Google Home with this display and am very happy with the purchase. Does everything I need it to.
I would recommend this to a friend Very useful gadget
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This hub is awesome, keeps me entertained and at night, monitors my sleep.
I would recommend this to a friend- Pros mentioned:Price
Great device to have in multiple rooms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device, wish camera would show temp and time as well. Also thermostat doesn’t show all room temperatures, have to use Nest app for that. For the price it is awesome though
I would recommend this to a friend - Pros mentioned:Ease of use
Great nightstand assistant
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thing for a nightstand assistant it does just about everything
I would recommend this to a friend - Pros mentioned:Sound quality
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it- we put ours in the living room so we can hear doorbells when we don’t have phones nearby
I would recommend this to a friend Present worthy #FoSHO
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looking for a present for a family member? This is it!
I would recommend this to a friend- Pros mentioned:Screen size
They're listening
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size screen. Sometimes she's smart sometimes not. No more kitchen timers for me!
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Shopbb, thanks for posting your feedback. We’re glad to hear that you find Nest Hub (2nd Gen) great. We value your feedback and your satisfaction is what drives us in improving our products and services. If you need help with your devices, you can always contact our support team. We’d be happy to help here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Screen size
They're listening
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size screen. Sometimes she's smart sometimes not. No more kitchen timers for me!
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Shopbb, thanks for taking the time to share your feedback. We’re happy to learn that you like your Nest Hub (2nd Gen).
You can visit this link for more ways for you to enjoy your Nest Hub: https://support.google.com/googlenest/answer/7207759
If you have any concerns with your device, feel free to contact our support team here: https://support.google.com/googlenest/gethelp