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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5089 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers are pleased with the product's ease of use, sound quality, and screen size. Many also appreciate the effective Google Assistant, easy setup, smart home integration, and beneficial sleep tracking, considering it good value for its price. However, some users note the absence of a camera. A few customers have also experienced sluggish responsiveness and slow response times, and some mention limited compatibility with certain systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 5,089 reviews
  • Rated 5 out of 5 stars

    The best thing ever to come out.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked everything exempt it does not come with a built in camera.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi DeeVeeJay, it’s great to have your feedback on Nest Hub (2nd gen), and we’re glad that you like it. We understand the convenience of having a built-in camera on your Nest display. The Nest Hub (2nd gen) is the updated version of the Nest Hub. And like its previous version, it has no Nest Cam built-in, though we added some features.

      We always listen to what our customers like you share with us to better understand your preferences and needs. So we released the Nest Hub Max with a built-in camera which will help your busy family stay in touch and on track. Leave video messages and make video calls. Check in on home when you’re away with the built-in Nest Cam. Share reminders and to-dos. Everyone views their own calendar, commute, and more with just a glance. And enjoy Google Photos, YouTube TV, videos, and music on the 10-inch HD screen with stereo speakers. See this link for more details: https://support.google.com/googlenest/answer/9334359

      Let us know if you have any questions or concerns, as we have help always available for your support needs here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Best Buy literally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own six of these , that in itself says it all my friends!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice hub.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good home hub. It can tell you jokes. Control my work w Google stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. I can play music, ask for weather updates, time, news etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I am having a problem getting my Google Assistant speaker connected to My Hub

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 2nd display. We love the easy use of this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As advertised.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Other devices integrate well with little problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the google hub! It is easy to ask questions and you get exact information. Even tells Jokes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have bugs, but most times it works great.....

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi, Evate! Thank you for sharing your feedback with us. We're sorry to hear about your experience with the Nest Hub having some bugs. Google Nest devices are automatically updated with new features, improvements and bug fixes when it's connected to your Wi-Fi. We suggest sending feedback whenever you're experiencing an issue with your Nest Hub so we can investigate.

      There are two ways to send feedback, using your voice and from the Google Home app. You can check this link for the detailed steps on how to share feedback about Google Nest: https://support.google.com/googlenest/answer/7071494

      Your feedback matters a lot to us as it helps us improve our products and services. If you have any questions or concerns, reach out to our support team anytime here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Does it's job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it to see who's at the door, music, and google assistant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product.Work’s very well with my ring camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly useful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for $50! Put it my office at my house. I have the best hub max in the living room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the size

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this in my room. Big screen but doesnt take up that much room on the nightstand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great screen

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. Easy to use. Nice to be able to see my security cameras on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use smart display. Great for controlling your smart home equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome helper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device helps with ease of access and ties into my google nest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear speaking, looks good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's everything that I expected and more!! It works perfectly and is loud & clear!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice home screen for home automation, speaker is decent plus. Lots of new features being added.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. $50 on Black Friday is a steal! I have one for my kitchen and one for my bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A fantastic Christmas gift to give

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They love it! It was easy to set up and works seamlessly with their other Nest products.

    I would recommend this to a friend