Customer Ratings & Reviews
- Model:
- GA02308-US
- SKU:
- 6450822
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the product's ease of use, sound quality, and screen size. Many also appreciate the effective Google Assistant, easy setup, smart home integration, and beneficial sleep tracking, considering it good value for its price. However, some users note the absence of a camera. A few customers have also experienced sluggish responsiveness and slow response times, and some mention limited compatibility with certain systems.
This summary was generated by AI based on customer reviews.
So pleased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our product so much we ordered a second one. Set up was extremely easy
I would recommend this to a friend- Pros mentioned:Screen size
Nice main unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device, nice having the screen. Definitely recommend.
I would recommend this to a friend - Pros mentioned:Sound quality
YES!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great screen, hears well and great for watching all my TV shows on!!!!!!
I would recommend this to a friend An average update
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this second generation to upgrade from its previous gen because I had issues with it and thought this updated version could solve some of them. Unfortunately, it is still laggy, and opening an app takes time to pop up. The OS is laggy and not that responsive. But I do like the sleep monitor feature and also wish that Google can push a new firmware update to add more gensture feature to it not only for pause and play.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, ZaidSteve! We appreciate that you upgraded to the Nest Hub (2nd Gen). We're glad to hear that you like the Sleep monitoring feature. However, we're sorry to hear that you're still experiencing laggy and unresponsive issues. We can see how that's frustrating and would love to help improve your experience as best as we can.
Laggy and unresponsive issues are sometimes related to network congestion issues. To isolate this, you may try removing some of the devices that are connected to your Wi-Fi network. This will help free up some bandwidth space of your connection. You can try out both your Google Nest speakers and see if you can recreate the laggy issues you're experiencing. If you no longer experience the same issue, then this verifies that you may need to consider the possibility of upgrading your connection.
On the other hand, if the same laggy and unresponsive issue still occurs, then you may want to consider resetting both your Google Nest speakers. This process will erase all data on both your speakers and you will need to set them up again. Here's how you can reset both your speakers: https://support.google.com/googlenest/answer/7073477
Alternatively, if none of the suggested steps seem to work, then you may go ahead and contact us. Our support team would be glad to offer some assistance and see how we can help best by reaching out to us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Nest Hub is great. It is easy to use and the sleep feature is a nice bonus.
I would recommend this to a friend My new fancy alarm clock
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace me old Lenovo smart clock the stopped working. It does everything I need it to do. It also senses the ambient light in the room and will dim itself down to almost nothing at night with the lights off which is great.
I would recommend this to a friend- Pros mentioned:Ease of use
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my smart home setup. Makes life easy
I would recommend this to a friend - Pros mentioned:Ease of use
Love this!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have this set up on my kitchen counter and is so handy! Easy to set up too.
I would recommend this to a friend - Pros mentioned:Ease of use
easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very cool and makes life easier especially if trying to make your house smart
I would recommend this to a friend - Pros mentioned:Sound quality
good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice hub where you can control everything from and simple with nice speakers
I would recommend this to a friend Better than Alexa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the way this operates better than Alexa. No ads. It is a better home assistant device.
I would recommend this to a friend- Pros mentioned:Sound quality
Buy it now
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, great sound, great video, many daily uses
I would recommend this to a friend - Cons mentioned:Compatibility
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice device, a little hard to connect devices. Not backward compatible to some devices
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, MTP62. We appreciate the feedback on your Nest Hub(2nd gen) and we're sorry to hear that you're experiencing some difficulties with pairing the device. It's important to us that we provide you with the best help possible and identify the cause of the issues you’re experiencing with your device. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Pretty nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my mother-in-law and she loves it. Pretty easy to setup.
I would recommend this to a friend - Pros mentioned:Sound quality
great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great picture and very good sound. pulls up recipe fast we use it every day
I would recommend this to a friend - Pros mentioned:Ease of use
Great hub and better than Alexa voice recognition
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for our kitchen. Easy to use and recognized voices from other rooms.
I would recommend this to a friend - Pros mentioned:Sound quality
Not that bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good looks are good screen looks good but there are some glitches but a update can dix that
I would recommend this to a friendBrand response from Nest Support
Posted .Hi B3NN, thanks for sharing your experience with us. Although we're glad to hear that you like the design and the display quality of Nest Hub (2nd Gen), we're sorry that you're experiencing some glitches. It's also great that an update was able to fix the issue. If you're still experiencing some issue with your Nest Hub (2nd Gen), we recommend contacting our support team for further help using this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Price
Nice Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kids love this device. Nice product and price worthy.
I would recommend this to a friend - Pros mentioned:Price
Excelent price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have google wifi mesh and i need hub! I buy because a good price on best buy!
I would recommend this to a friend - Pros mentioned:Ease of use
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Nest Hub display was easy to set up and use. Have nothad any problems
I would recommend this to a friend