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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5030 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 5,030 reviews
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Would buy again

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I was hesitant to buy this product(small screen size). Turns out the screen size was perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great google hub. Easy setup and installation.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    I loved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My little assistant for everything I recommend is the best

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Its okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, no issues, display is decent quality, but it loads some thing slowly.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello Gulnora, thanks for the feedback and we appreciate that you like the display quality of the Nest Hub (2nd gen). We’re glad that it works fine, but we’re sorry to hear that some things perform slowly.

      A range issue or wireless interference can affect the performance of your display. Sometimes it may pass the connection test during setup, but will struggle to stay connected if it’s just a bit too far away. If you're experiencing a spotty connection or weak signal, we recommend checking your Wi-Fi network to see if your bandwidth is congested. This may happen if you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network. Removing other connected devices to your Wi-Fi may relieve network congestion. If your display is mounted too far from your Wi-Fi router, you may need to extend your Wi-Fi network’s range using an extender, boosters or additional Wi-Fi access points.

      We have services and assistance available at the following website, don’t hesitate to let us know if there’s anything we can be of help: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome price with functionality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great sound and features. I like the sleep sensor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this device!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original Google Hub. Worked great. We recently got 5G internet speed, and i had to upgrade my Hub. I absolutely love it. Has many new features, and i am happy it will work with many of my google apps, especially Google Keep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome little smart display

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little display to control smart home and use for recipes when cooking. The sleep features seems very accurate but did get a little confused at times when one person was awake but the other was still sleeping

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My third hub and i love them so much. Going to buy another soon

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did not get everything promised with purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took about 30 minutes to set up correctly. It's great however I did not receive 2 free promises with the purchase. Those were 4 months of Syrus radio and 3 months of YouTube TV from Best Buy. My mom has not decided if she wants to keep hers yet. I still can return hers but I am keeping mine!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, HeatherW. Thank you for sharing your concerns about your Nest Hub (2nd gen). We're sorry to hear that your experience with the promotions offered by the retailer didn't meet your expectations. It would be best to contact them to inquire about sales and promotional offers so they can address your concerns about them. If you are in need of any assistance in the future, please don't hesitate to contact us on our Google Nest Help page here:  https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, great app. Easy to use. Connects with many other apps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Monitor for outdoor camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use, surprised how useful it was

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice Google home nest hub for my kitchen!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very cool hub and photo display. This hub works with about everything in your Google ecosystem and is pretty easy to set up. It is an amazig do all helper with recipes, youtube, and more. My favoriter use at this point is building photo albums in Google Pictures app and uploading to the hub that will constantly scroll through the album of photos you customized. The display adjusts the screen brightness for ambient light also. This display also has a decent speaker system that isn’t bad and I use it in conjunction with my other Google audio speakers around the house. I would definitely recommend, especially at the 49.00 sale price I got it at.

    I would recommend this to a friend
  • Cons mentioned:
    Camera

    Rated 5 out of 5 stars

    Love my hub

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from the first hub, sleep sensing works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my daughter and she loves it. She says she uses it everyday for various reasons.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It works great and is very easy to setup and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good and worked well, recommended with c by ge lights

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works well and prvoides the audio thay we enjoy at a high quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Overall is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and Display is good. Works with Nest Doorbell

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tiny thing, i can ask anything I want ,. Great

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tiny thing, i can ask anything I want ,. Great

    I would recommend this to a friend