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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5032 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 5,032 reviews
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Nice sized screen, all the features of Google.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is great; a bit on the darker side, but responds to all your commands.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Antenna, we appreciate you for posting your review for your Nest Hub(2nd gen). We're glad to hear that your experience with the screen of the device was great. Your feedback on the brightness of the display is appreciated and rest assured that we'll relay this to the right team for potential improvements we may have in the future. If you want to know more about your Nest Hub or have additional questions, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great addition to any smart home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to any smart home, convenient and easy to setup and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Home entertainment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up abs use. Works perfect for home entertainment!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must need

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker, great display, and it’s a great home accessory

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great for nightstand!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super useful too and better that I got it at a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Set up was easy just follow the instructions. Convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I have had no issues and it was easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Supports everything Google related in my house!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it so much I bought it for multiple people. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google device

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device…worked as expected. My son loves it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Voice recognition is crap

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got 2 of these, primarily to have my photos from google gallery displayed on it, which does well with that. However, if I want to favorite a photo, the hub won't let me physically favorite the photo, when you try doing that it shows directions to say "hey google, favorite this photo" ...which would be fine if it would recognize my voice all the time. I've set up my voice in the google home app several times and it's still a thing that happens about 25% of the time if not more. I wish I could make it to where it doesn't require voice recognition since I live by myself, so not like someone else is going to be messing with it. Or at least let me physically favorite the photo by clicking the favorite button like on the phone. Product would probably get a star or 2 more if it could just recognize my voice all the time, but when it doesn't, it's quite irritating

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, thank you for posting your review. We're sorry to learn that you're experiencing some difficulties with your Nest Hub(2nd gen) when it comes to setting your favorite photos on the display. We appreciate you for trying to troubleshoot Voice Match several times and would suggest that you reach out to our support team so we can assist you in identifying the cause of this issue. Please contact us on our Google Help site here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it very easy to set up and nice for kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 4 out of 5 stars

    Best, buy's bribing me to get points for this revi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty cool. I wish it had a camera grab riding this to get Best buy points

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my parents. They love it’s convience with the next door bell and that they can play their apps like pandora through it.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Excellent Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase, much better than competitors product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome “smart” addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, I use it in my kitchen. It’s a great tool to have

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device, great for needing to see what u ask

    I would recommend this to a friend
  • Cons mentioned:
    Camera

    Rated 4 out of 5 stars

    great product - glorified speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just disappointed this one doesn't have a camera in it..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as expected. Simple and intuitive. .........

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs to let you personalize more

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this to use in my office-it has been responsive and excellent quality and value. The only thing I wish I could do is customize my lock screen with what I want to see on there vs the limited offerings that google has. I also am never interested in games that pop up on there as I am not a gamer. So, the only real missing feature to this device is more personalized customization.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Nicole38, we truly appreciate your feedback on the Nest Hub (2nd gen). We hear you, and we understand that having more options to personalize customization on the lock screen can be ideal for you. We’d be happy to share this information with the right team for future improvements. Meanwhile, we hope you’re making the most out of the Nest Hub features. And if you encounter any challenges with using the Nest display effectively, simply let us know and we’d be happy to provide you with services and assistance, here: https://support.google.com/googlenest/gethelp Nest