Customer Ratings & Reviews
- Model:
- GA02308-US
- SKU:
- 6450822
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Google assistant
Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great controlling all my lights and locks in the house.
I would recommend this to a friend - Pros mentioned:Ease of use
Google rocks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition & easy to use. Added to existing setup
I would recommend this to a friend - Pros mentioned:Sound quality
Recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit for my lifestyle. Good display, sound and bass.
I would recommend this to a friend Soft lights and soothing sounds
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my wife. This thing has been more handy than i thought. Rain sounds for white noise is surprisingly nice. The soft light to show the time is great. It does not Bother my eyes at all early in the morning.
I would recommend this to a friend- Cons mentioned:Camera
Amazing product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This google home was an amazing purchase, only drawback is it has no camera
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there Pika, thanks for choosing Nest Hub (2nd Gen). We're glad to hear that you found it as an amazing purchase. We value your feedback and we'll certainly look into the camera feature that you would like to add to the Nest Hub (2nd Gen). We're always on the lookout for ways that can help us keep improving our products and we'll make sure to pass along this information to our product team. We're also hoping you keep an eye on our blog site where we announce the latest features and product offerings here: https://blog.google/
If you're still looking for a smart display with a built-in camera, you may want to have a peak at our Google Nest Hub Max here: https://support.google.com/googlenest/answer/9334359
For any other support needs, please feel free to reach out to our support team by visiting us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it...simple, easy to use and answers all your questions.
I would recommend this to a friend - Pros mentioned:Screen size
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! I was a great upgrade from the mini nest I had.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Hub
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Hub. With this new feature, I can monitor my sleep. Easy to install
I would recommend this to a friend - Pros mentioned:Ease of use
Google display
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I love it, work well I will recommend this item
I would recommend this to a friend Good but could be better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good for what it is. Software on the google home needs updating its a bit slower than I expected in 2022.
I would recommend this to a friendHad for 2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great at first but noticed after a year or so, Google would randomly listen in on my family conversations and try to search what we were talking about (it still does, plus durning these listen in's, we never once said its name like "Google" or "Hey Google"). I swear am not a conspiracies but it does freak me out and maybe its just a glitch in its system. I dont know. So now, when we do need it; we have to unmute it with the manual mute button on its back. Since we use the button often, I feel like it defeats the purpose of having the Google Hub because if I need something I have to walk across a room or rooms to unmute it and then remute it, so it doesn't keep trying to search random parts of our conversations. So I hope its just my system and not all of the Google Hubs because I have always favor Google items till this incident...
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, Wind. We're sorry that you had an unsettling experience with your Google Nest Hub (2nd gen). We take your concerns about privacy very seriously and understand how frustrating it must be.
We want to assure you that Google Nest devices are designed with privacy in mind. They have built-in safeguards to prevent unintentional activation and to protect your privacy.
We value your feedback and appreciate you bringing this issue to our attention. We are committed to providing our users with a secure and private experience. To better understand your concerns and provide effective assistance in improving the performance of your device, we recommend reaching out to our dedicated team of specialists and help us with providing your detailed feedback on the issue. This will be instrumental in our efforts to optimize the device's functionality for you. Please contact us on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Screen size
Display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works extremely well. Great size for a desk in office
I would recommend this to a friend Very useful and elegant
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted this to have a touch screen to control my Hue lights. After some initial configuration hassles, it works very well. Furthermore, I love that it has a function to display pictures while not in use.
I would recommend this to a friend- Pros mentioned:Ease of use
Lolo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup with Google Home and Nest app. Like all the features too
I would recommend this to a friend - Pros mentioned:Ease of use
Google
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.item great look the easy way to use it and have info at figure
I would recommend this to a friend - Pros mentioned:Sound quality
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plays music loud, connects apple music and netlfix.
I would recommend this to a friend Google Smart Hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like it. This is my first entry into the smart home google ecosystem. I really enjoy using it. I especially like that there is no camera on it. The sleep sensing calibration takes some work to set up correctly. If you tend to move through the night or get up to use the restroom, it appears to stop tracking your sleep and thinks you’ve woken up and walked away.
I would recommend this to a friend- Pros mentioned:Screen size
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great addition to our counter top .Nice to have a screen ...
I would recommend this to a friend - Pros mentioned:Ease of use
Convenient Access
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick access to often used phone features without having to open phone. I like that. I like that a lot.
I would recommend this to a friend - Pros mentioned:Sound quality
Recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lot of improvement sound is way better and more intuitive
I would recommend this to a friend