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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5090 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the product's ease of use, sound quality, and screen size. Many also appreciate the effective Google Assistant, easy setup, smart home integration, and beneficial sleep tracking, considering it good value for its price. However, some users note the absence of a camera. A few customers have also experienced sluggish responsiveness and slow response times, and some mention limited compatibility with certain systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 5,090 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google display

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I love it, work well I will recommend this item

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    item great look the easy way to use it and have info at figure

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as expected. Simple and intuitive. .........

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device, great for needing to see what u ask

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I was a great upgrade from the mini nest I had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for what it is. Software on the google home needs updating its a bit slower than I expected in 2022.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition & easy to use. Added to existing setup

    I would recommend this to a friend
  • Cons mentioned:
    Camera

    Rated 4 out of 5 stars

    Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is okay. I wish it announces when the camera triggers.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works extremely well. Great size for a desk in office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having everything at my fingertips but my favorite part of this is the sleep information and playing whatever I want to fall asleep to on Spotify. Thinking about getting the bigger hub for the kitchen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product for a smart home.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was a bit tricky at first. Would love it if there would be more apps available directly on the device rather than using the screen mirror option. Overall a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Nice sized screen, all the features of Google.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is great; a bit on the darker side, but responds to all your commands.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Antenna, we appreciate you for posting your review for your Nest Hub(2nd gen). We're glad to hear that your experience with the screen of the device was great. Your feedback on the brightness of the display is appreciated and rest assured that we'll relay this to the right team for potential improvements we may have in the future. If you want to know more about your Nest Hub or have additional questions, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll recommend friends to buy it. Good work and so beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lot of improvement sound is way better and more intuitive

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice work! Well done product! Will recommend friends to buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Same as google home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its alright. Unless you plan on using it every day I would just stick to a google home as it does the same stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Fantastic addition to the kitchen counter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect counter tablet if you use google home, nest, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Voice Assistant Volume. Super Loud.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only real complaint, Is that you can not adjust the assistant voice volume separate from anything else. Thus, if you have your music at 100% on your blue tooth speakers, and ask Google to do something... the voice assistant will boom out at 500% volume. The screen is a little laggy when moving around it with your finger using the touch. but whatever at that, it's only $100. Cheap tablet pretty much.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Bryan, thanks for taking the time to share your feedback and for letting us know of the screen issue of your Nest Hub. Adding volume control for the Assistant voice will be a great feature for Nest Hub devices. If the touchscreen responsiveness has somewhat become laggy, you can perform a factory data reset on your Nest Hub . See this help page article on the step by step guide on how to do it:  https://support.google.com/googlenest/answer/7073477

      We're always working to improve our products and services, and your feedback goes a long way. If you need further assistance or if you have any questions with your Nest Hub, feel free to reach out to our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    Voice recognition is crap

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got 2 of these, primarily to have my photos from google gallery displayed on it, which does well with that. However, if I want to favorite a photo, the hub won't let me physically favorite the photo, when you try doing that it shows directions to say "hey google, favorite this photo" ...which would be fine if it would recognize my voice all the time. I've set up my voice in the google home app several times and it's still a thing that happens about 25% of the time if not more. I wish I could make it to where it doesn't require voice recognition since I live by myself, so not like someone else is going to be messing with it. Or at least let me physically favorite the photo by clicking the favorite button like on the phone. Product would probably get a star or 2 more if it could just recognize my voice all the time, but when it doesn't, it's quite irritating

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, thank you for posting your review. We're sorry to learn that you're experiencing some difficulties with your Nest Hub(2nd gen) when it comes to setting your favorite photos on the display. We appreciate you for trying to troubleshoot Voice Match several times and would suggest that you reach out to our support team so we can assist you in identifying the cause of this issue. Please contact us on our Google Help site here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Convenient Access

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick access to often used phone features without having to open phone. I like that. I like that a lot.

    I would recommend this to a friend