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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5090 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the product's ease of use, sound quality, and screen size. Many also appreciate the effective Google Assistant, easy setup, smart home integration, and beneficial sleep tracking, considering it good value for its price. However, some users note the absence of a camera. A few customers have also experienced sluggish responsiveness and slow response times, and some mention limited compatibility with certain systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 5,090 reviews
  • Rated 4 out of 5 stars

    Great screen quality

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it was easier to set up to call the device. I purchased this for my daughter instead of the Alexa as we did not like the camera feature. We love that we can access streaming services.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi SchileetaF, we appreciate that you've liked your Google Nest Hub (2nd gen and your feedback regarding the set up process. It helps us to improve our products in the future. Nest

  • Cons mentioned:
    Camera

    Rated 4 out of 5 stars

    Amazing product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This google home was an amazing purchase, only drawback is it has no camera

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there Pika, thanks for choosing Nest Hub (2nd Gen). We're glad to hear that you found it as an amazing purchase. We value your feedback and we'll certainly look into the camera feature that you would like to add to the Nest Hub (2nd Gen). We're always on the lookout for ways that can help us keep improving our products and we'll make sure to pass along this information to our product team. We're also hoping you keep an eye on our blog site where we announce the latest features and product offerings here: https://blog.google/

      If you're still looking for a smart display with a built-in camera, you may want to have a peak at our Google Nest Hub Max here: https://support.google.com/googlenest/answer/9334359

      For any other support needs, please feel free to reach out to our support team by visiting us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything I need in a bedside assistant. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for kitchen use and bedrooms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pure surround sound in the home. I have a few of these .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use! It is convenient to use when cooking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome little smart display

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little display to control smart home and use for recipes when cooking. The sleep features seems very accurate but did get a little confused at times when one person was awake but the other was still sleeping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest Hub 2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this Google nest hub it has sleep tracking I use it every day

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its one of the best purchases i made all year. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What you would expect. Works great and looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Checymama17

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase works great sound plays loud and clear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great kitchen addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Sounds good and connects to Google Home flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly for what I need to use and easy to understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so far. I like the sleep sensing feature the best.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good stuff!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the bigger version and the one is just as great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google Smart Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it. This is my first entry into the smart home google ecosystem. I really enjoy using it. I especially like that there is no camera on it. The sleep sensing calibration takes some work to set up correctly. If you tend to move through the night or get up to use the restroom, it appears to stop tracking your sleep and thinks you’ve woken up and walked away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did not get everything promised with purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took about 30 minutes to set up correctly. It's great however I did not receive 2 free promises with the purchase. Those were 4 months of Syrus radio and 3 months of YouTube TV from Best Buy. My mom has not decided if she wants to keep hers yet. I still can return hers but I am keeping mine!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, HeatherW. Thank you for sharing your concerns about your Nest Hub (2nd gen). We're sorry to hear that your experience with the promotions offered by the retailer didn't meet your expectations. It would be best to contact them to inquire about sales and promotional offers so they can address your concerns about them. If you are in need of any assistance in the future, please don't hesitate to contact us on our Google Nest Help page here:  https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mother

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product and I am glad I was able to enjoy the product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great display

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display, great response, excellent hand gestures

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great with YouTube tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my google. Works great for YouTube tv users to stream

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very useful when using it with nest doorbell

    I would recommend this to a friend