Customer Ratings & Reviews
- Model:
- GA02308-US
- SKU:
- 6450822
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the product's ease of use, sound quality, and screen size. Many also appreciate the effective Google Assistant, easy setup, smart home integration, and beneficial sleep tracking, considering it good value for its price. However, some users note the absence of a camera. A few customers have also experienced sluggish responsiveness and slow response times, and some mention limited compatibility with certain systems.
This summary was generated by AI based on customer reviews.
Bice screen
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, still working as new. I will buy the newest version when this nest screen gets obsolete.
I would recommend this to a friendExtra subscription required for advanced features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent for controlling my ebay devices..requires extra subscription if you want to do a live chat with Gemini.
I would recommend this to a friendBrand response from Google Team
Posted .Thanks for sharing with us, PaulL. We’re glad the Nest Hub 2nd Gen has been a good addition for you. That being said, we hear your concerns regarding Google Home Premium. While you don’t need the subscription to use the device, having it unlocks additional features to enhance your experience. Here’s a link with more information: https://support.google.com/googlenest/answer/9233159?
- Pros mentioned:Screen sizeCons mentioned:Camera
Not so impressive
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate that it doesn't have a camera on it. Screen is big ar least
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Paintmebeautiful21, thanks for sharing your feedback with us about the Nest Hub (2nd gen). We’re sorry to hear of your disappointment that it has no camera on it. We understand the convenience of having a built-in camera on your Nest display. The Nest Hub (2nd gen) is the updated version of the Nest Hub. And like its previous version, it has no Nest Cam built-in, though we added some features.
We always listen to what our customers like you share with us to better understand your preferences and needs. So we released the Nest Hub Max with a built-in camera which will help your busy family stay in touch and on track. Leave video messages and make video calls. Check in on home when you’re away with the built-in Nest Cam. Share reminders and to-dos. Everyone views their own calendar, commute, and more with just a glance. And enjoy Google Photos, YouTube TV, videos, and music on the 10-inch HD screen with stereo speakers. See this link for more details: https://support.google.com/googlenest/answer/9334359
Please let us know if there’s anything we can help you with by visiting us anytime here: https://support.google.com/googlenest/gethelp
Had for 2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great at first but noticed after a year or so, Google would randomly listen in on my family conversations and try to search what we were talking about (it still does, plus durning these listen in's, we never once said its name like "Google" or "Hey Google"). I swear am not a conspiracies but it does freak me out and maybe its just a glitch in its system. I dont know. So now, when we do need it; we have to unmute it with the manual mute button on its back. Since we use the button often, I feel like it defeats the purpose of having the Google Hub because if I need something I have to walk across a room or rooms to unmute it and then remute it, so it doesn't keep trying to search random parts of our conversations. So I hope its just my system and not all of the Google Hubs because I have always favor Google items till this incident...
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, Wind. We're sorry that you had an unsettling experience with your Google Nest Hub (2nd gen). We take your concerns about privacy very seriously and understand how frustrating it must be.
We want to assure you that Google Nest devices are designed with privacy in mind. They have built-in safeguards to prevent unintentional activation and to protect your privacy.
We value your feedback and appreciate you bringing this issue to our attention. We are committed to providing our users with a secure and private experience. To better understand your concerns and provide effective assistance in improving the performance of your device, we recommend reaching out to our dedicated team of specialists and help us with providing your detailed feedback on the issue. This will be instrumental in our efforts to optimize the device's functionality for you. Please contact us on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Nest review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy would highly recommend looking to buy more
I would recommend this to a friend - Pros mentioned:Screen size
Great product
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I love mine! Works great and fits on my desk well.
I would recommend this to a friend - Pros mentioned:Sound quality
Awesome!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and love the smart assistant!!!!!!!!!!
I would recommend this to a friend - Pros mentioned:Price
Buy this
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth it for the price. Get it on sale if you can tho.
I would recommend this to a friend - Pros mentioned:Ease of use, Price
Great value and great price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, works well, controls and lots of gadgets, it’s fun to have
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Neeny, we appreciate your feedback about the Nest Hub (2nd gen). We’re glad that it works well and that you’re having fun using it. There’s a lot of ways to enjoy the Nest Hub (2nd gen). You can get an all-day help on your Nest display. With voice match, you can get your personalized events, commute info, reminders, and more. You can get rich and visual answers about recipes, local businesses, sports, and more. With home view, see and control compatible devices in one view or voice-control thousands of compatible devices, from lights and cameras to TVs and more, all from a single dashboard. You can visit this link to learn more about other things you can do with the Nest Hub (2nd gen): https://support.google.com/googlenest/topic/7195269
For any concerns around the performance and features of your Nest Hub (2nd gen), please contact us anytime here and we’d be happy to help: https://support.google.com/googlenest/gethelp
Very useful and elegant
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted this to have a touch screen to control my Hue lights. After some initial configuration hassles, it works very well. Furthermore, I love that it has a function to display pictures while not in use.
I would recommend this to a friend- Pros mentioned:Sound quality
Zoeysmimi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! The calm sounds that put you to sleep. It great.
I would recommend this to a friend I love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This option is the real deal for your home. Thank you!
I would recommend this to a friend- Pros mentioned:Price
Worth the money.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the money I spent. Will buy it again………………..
I would recommend this to a friend Door bell
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great we primarily got it so we can hear the doorbell from our electronic door doorbell
I would recommend this to a friend- Cons mentioned:Camera
Great device, needs a camera.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Google home hub. I only wish it had a camera on it for Duo/Meet calls
I would recommend this to a friendBrand response from Nest Support
Posted .Hi BrianS, thanks for sharing your review on your Nest Hub(2nd gen). We're glad to hear that you're having a great time with your device. Your feedback on having a camera is appreciated and rest assured that we'll relay this to the right team for future improvements. If you're willing, you can check the Nest Hub Max which already comes with a camera and a 10 inch display. To know more, please feel free to contact us on our Google Help page for further assistance: https://support.google.com/googlenest/gethelp
Best smart home
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item for your smart home!!! With amazing!!!!
I would recommend this to a friend- Pros mentioned:Ease of use
Great product!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, very easy to use! And looks good!
I would recommend this to a friend - Pros mentioned:Sound quality
I do like the Hub over the Nest Mini
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the google nest mini and thought I would like a display. So far so good. I bought one for the bedroom and one for the living room (during black Friday sale) The bedroom one is placed near by bed for two reasons, viewing the time display I chose this display for the bedroom. It also monitors my sleep patterns, I chose this setting too. I feel it is very accurate. The living room one displays my pictures. You can turn off the Mic very easily The sound is good I often turn it down to 3 out of 10 for background music. Still learning more uses of it, but I like it much more than the Nest Mini.
I would recommend this to a friend - Pros mentioned:Ease of use
Very cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really easy to use, you can play anything you want, call, and so many other things with your voice, its amazing
I would recommend this to a friend - Pros mentioned:Screen size
nest hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect for what it is, if you can get on sale do it.. I would not pay full retail. I wish I got 2
I would recommend this to a friendBrand response from Nest Support
Posted .Hi David12345, thanks for sharing your review here on your Nest Hub(2nd gen). We're glad to hear that you're able to take advantage of your device and its features at a discounted price. If you need any assistance with your Nest Hub or have additional questions about the device, please don't hesitate to reach out to our support team. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp