Customer Ratings & Reviews
- Model:
- GA02308-US
- |
- SKU:
- 6450822
Customer reviews
Rating 4.7 out of 5 stars with 5034 reviews
(5,034 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Very good addition to our smart home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m typically a apple guy and will never give up my Siri and home pod but, admitted;y, this device does everything in one. Check the nest door bell or porch camera, no problem. I like that I can even watch any tv channel—YouTube tv—on it. Good product
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
I would recommend this to a friend- Pros mentioned:Google assistant
Rated 4 out of 5 stars
Useful and easy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item works well with the smart devices in my home and is useful as a central controller.
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
I would recommend this to a friend Rated 4 out of 5 stars
Easy to set up & use
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great as a picture frame. Set up was easy. Entertainment options are good as well.
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
I would recommend this to a friendRated 5 out of 5 stars
Recommend
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our smart display. All the same features as the best hub, but we can also watch some tv (mainly local news or sports in the kitchen while making dinner) and use it as a digital photo album. It is also a hit at holiday parties as we have bought as a gift to others.
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
I would recommend this to a friendRated 5 out of 5 stars
Gift.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for gift, it seems to be working fine, when I visited my Brother's house.
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
I would recommend this to a friendRated 4 out of 5 stars
Perfect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this. My whole home is smart Google and this was quite and enhancement.
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
I would recommend this to a friendRated 4 out of 5 stars
Good microphone!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t provide my sleep data. Although it can be because of the way I sleep. But overall product is good with great microphone quality. It literally can understand what I am nearly whispering sometime. Good thing if you are looking for a smart home! It works well with my other smart devices e.g. smart bulbs, chromecast. The screen is quiet useless to me since I don’t really use it, rather I use chromecast.
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Muiz, we’re grateful to have your feedback on Nest Hub(2nd gen), and we’re glad that it works well with your other smart devices. But we’re sorry to hear that it can’t provide your sleep data, and that you don’t really use the screen as a display.
For your sleep summary to appear on your Nest Hub (2nd gen), you’ll need to allow personal results and proactive health & fitness results on your display. Web & App Activity also needs to be turned on in your Google account. To receive answers from Google Assistant related to your sleep information, personal results and Voice Match need to be on. Check this link to learn more: https://support.google.com/googlenest/answer/10357289
Nest Hub (2nd gen)’s Sleep Sensing feature is only able to track a single person’s sleep and does not currently support multiple users. The Sleep Calibration step on your Nest Hub (2nd gen) helps detect how far away you are when you’re sleeping. During sleep tracking, Nest Hub pays attention to anything within the range it sets during calibration. When you calibrate your device, make sure that you’re the only person in the room, and your pets aren’t around. That way, your Nest Hub (2nd gen) can better differentiate between you and other people or pets based on your proximity to it.
There are different ways to enjoy the Nest display found at Google Nest Help center. Or if you’d like, you can visit us anytime if you need help with any concerns around the features and performance of your Nest Hub, here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Awesome Device
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grandson loves this at his desk. He searches random things and is able to watch u-tube videos. I mainly stream Disney+ for the little ones while I cook. Very helpful when you need a quick recipe. Awesome Device!
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
I would recommend this to a friendRated 5 out of 5 stars
A third display for us
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife LOES these. We already have the video chat version although we seldom use that feature. She also has a Lenovo bedside clock radio. This one was for the camp. Setup is cumbersome to network with the Home app and other products, but works great once you've wrestled through that process.
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
I would recommend this to a friendRated 5 out of 5 stars
google hub
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice for the night stand and room, good for alarm and music as well
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
I would recommend this to a friendRated 4 out of 5 stars
Could find this a good google home
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this. It worked good, but I do not have a google home setup, so this didn’t work for my house. The screen was nice, and so was the speaker. Just couldn’t find a use for it since I don’t have a google home.
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
I would recommend this to a friendRated 5 out of 5 stars
great hub, with sensors and no cameras pointing
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Far-field voice recognition, as well as personalization based on the individual makes it easy to have your own schedule even though there are multiple people in the same house with our own schedules and own alarms. Works great with my Samsung TV as a gub and all of my smart bulbs
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
I would recommend this to a friend- Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Smart home
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So convenient to use. Have it in the kitchen so we can play music, watch YouTube videos for recipes, control the thermostat and so much more!
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
I would recommend this to a friend Rated 5 out of 5 stars
Great Product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this product. It is sturdy and I especially like the sleep tracker. Not as crazy with youtube music. I bought it when it was on sale and would suggest that others do the same.
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
I would recommend this to a friendRated 4 out of 5 stars
Great Little Device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing! I use it on my nightstand for music and white noise. I did take off one star because I had to turn the clock function off while I sleep because it doesn't let you choose a clock face for when it's "asleep", so it glows a white blue and keeps me awake.
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
I would recommend this to a friend- Pros mentioned:Price
Rated 4 out of 5 stars
Good value
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price. I priced this item in several places and found the best value here.
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Hope it keeps working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the item is working like the makers intended.
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
I would recommend this to a friend Rated 4 out of 5 stars
Works well enough, not spectacular
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok. A little sluggish, sometimes it says it doesn't recognize my voice so it refuses to do simple things like play from my favorites playlist. The cooking integration is really niche and doesn't include enough recipe integrations, ideally it could just ingest recipes from most websites for it to actually be useful.
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello RayM, we appreciate you for sharing your feedback on Nest Hub(2nd gen). We're sorry to learn that you're having some difficulties with the device recognizing your voice. We suggest that you retrain your Nest Hub to better recognize your voice as this may help with voice control. We also suggest adjusting the Hotword sensitivity as it may also be helpful with the issue. You may follow the steps below to help improve your experience:
Retrain Voice Match:
- On your phone or tablet, open the Google Home app.
- At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
- Tap Teach your Assistant your voice again and then Retrain.
Change Nest Hub's Hotword sensitivity:
- Open your Google Home app.
- Select your Nest Hub.
- At the top right, tap the Settings (Gear) icon.
- Then tap Audio.
- Then tap "Hey Google" sensitivity and adjust the slider to make your Nest Hub more responsive to the Hotword.
If the issue still persists or if you've done the steps before, please don't hesitate to contact us on our Google Help site and let us help you in finding a better resolution. You can reach our help page here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Google has it all
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my nest hub! I have a google doorbell and it is so convenient to be able to access the doorbell camera from the nest hub. It also has great video quality when it comes to shows, games, news, etc.
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Useful little device
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the device to compare it to some of the Alexa devices that I already own. A little disappointing opening the box to find minimal directions telling you to download the app on your phone. Once the device is setup (see Youtube videos) over about 10 minutes it connected well to my network. The screen provides a clean image and clear vocal response. The speaker for music is lower quality than one might expect. The unit does allow access to the google database of information as well as allowing you to control some of the home apps including cameras. You can not 'add' apps to the device in the same manner as you may with your phone. Having a nest hub can be useful depending upon what one wishes to purchase in the future.
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
I would recommend this to a friendBrand response from Nest Support
Posted .Hello Bobb, thanks for trying out the Nest Hub (2nd gen) and for sharing your experience with us. And we’re sorry to hear it's a disappointment for you. We hear your concerns about the minimal directions, and about adding apps to the device, and we’d be happy to share this information with the right team for future improvements with our products and services.
Meanwhile, it may be helpful for you to change the audio settings of your Nest speaker in the Google Home app. Here’s how to adjust bass and treble level:
- Make sure your mobile device or tablet is connected to the same Wi-Fi or linked to the same account as your Nest Mini.
- Open the Google Home app.
- Tap the device you want to adjust, select Settings, select Audio, then select Equalizer.
- Adjust Bass and Treble level.
You can try adjusting the volume of your Nest Hub that may improve your experience, either by voice or by touch. You can also change the audio settings of your in the Google Home app following the steps below:
- Make sure your mobile device or tablet is connected to the same Wi-Fi or linked to the same account as your Nest speaker.
- Open the Google Home app.
- Tap the device you want to adjust, select Settings, select Audio, then select Equalizer.
- Adjust Bass and Treble level.
We care about your experience. Feel free to let us know if you need additional help, here: https://support.google.com/googlenest/gethelp














