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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5091 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the product's ease of use, sound quality, and screen size. Many also appreciate the effective Google Assistant, easy setup, smart home integration, and beneficial sleep tracking, considering it good value for its price. However, some users note the absence of a camera. A few customers have also experienced sluggish responsiveness and slow response times, and some mention limited compatibility with certain systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 5,091 reviews
  • Rated 5 out of 5 stars

    GREAT PRODUCT!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using for a year now. Has not given us any issues and it works with off brand accessories

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing ! My girl loved this product so much and uses it daily. It was such a good purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good for what I use it for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty Nice. I use it for a photo frame and it does a nice job of displaying photos from Google also use it for sleep monitoring and I compare it to my Fitbit. I don’t take advantage of too many other features and I specifically got one without a camera for privacy reasons.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Google

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart display with good voice recognition, can watch youtube, play music and play simple game.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest hub a good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Really thought out and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Love this product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, have 2 already and needed 1 more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For every item I wanted, this product fulfills my requirements. It's an excellent product, and I always purchase all my electronic devices and technological appliances exclusively from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart Hub

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice device to have to use and it is easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the integration

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have zero bad things to say about this display. It works, it's fast, and it's reliable. We have it set up on top of the kitchen cabinets to watch the doggos and the front door. It even caught a brownie theif red pawed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my parents. They love it’s convience with the next door bell and that they can play their apps like pandora through it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Step Up from Alexa for Sure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast Response and sleek design. I really enjoy the look and feel of the device, and the color choices. I moved from Alexa devices to google and so far so good. The only issue is the voice recognition is still a struggle. It doesn't always hear me and if I saw owl lamp it reads as all lamps and turns all lights on or off, which is quite annoying. But considering Alexa did the same thing, it is an upgrade, and the speed and design is a definite upgrade.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi RRP1988, thanks for sharing your feedback. We’re glad that you enjoy your Nest Hub. We’re sorry to hear that it struggles with voice recognition.

      Retraining your Nest Mini with the Voice Match may help, especially if you have other family members sharing your Nest Mini. You can try these outlined steps:
      - Open the Google Home app on your mobile phone or tablet.
      - At the top right, tap your account.
      - Verify that the Google Account shown is the one linked to your speaker or display. To switch accounts, tap another account or Add another account.
      - Tap Assistant settings > Voice match > Add devices.
      - Make sure any devices you want to link your voice to are checked.
      - Tap Next, I agree.
      - Follow the in-app steps.
      - To get your personal information, you must turn on Personal results.
      - Tap I agree and proceed with the Voice match setup.
      - To invite others to set up Voice Match for tailored results, tap Invite, choose your communication method, and send the invite. To skip this step, tap No, thanks.

      For further assistance, you can reach out to our support team here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Responsiveness

    Rated 4 out of 5 stars

    A little small

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good product, just small and kinda laggy

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Jack. Thank you for choosing Nest Hub(2nd gen). We're glad that you're having a great time with the device and appreciate your feedback. It's important to us that we provide you with the best help possible in identifying the cause of the lag and improve the performance of the device. Please don't hesitate to reach us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Screen is great. Very satisfied. Happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yep

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love google smarter than Alexa easier to order around

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Hub for google stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I is ok to use, and easy to set up. One thing I don’t like it only shows 1 camera at one time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Would recommend to others. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good, but no stereo with matched unit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and simple. Easy to setup. Sad that it doesn't do "stereo" when used with my wife's on her night stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the must have in your home. It does things that are amazing. From setting alarms in any room in the house to making a grocery list. All great review. I would recommend it to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Hey Google!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to figure this out but it has grea sound and responds quickly to voice commands

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better sounded vs gen 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from my 1st Gen regarding sound quality.

    I would recommend this to a friend