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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5091 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the product's ease of use, sound quality, and screen size. Many also appreciate the effective Google Assistant, easy setup, smart home integration, and beneficial sleep tracking, considering it good value for its price. However, some users note the absence of a camera. A few customers have also experienced sluggish responsiveness and slow response times, and some mention limited compatibility with certain systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 5,091 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful device, easy set up. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Carl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product..easy to use..my grandkids really love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my daughter and she loves it. She says she uses it everyday for various reasons.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and amazing product to use. Worth a purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very easy to use and good for music.........

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty neat little device. I use it in the bedroom but Im sure it would be more useful in the kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good stuff!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, screen is a bit smaller than ideal

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good chose

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it we use it to listing to music always.Sound good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Gave it as a gift use it more myself

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Use it in the mornings for quick news and for dinner for fast recipes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for a Google Smart Home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great that I can see what I'm requesting from Google. I love how the Google Nest doorbell camera can be seen on it too. My favorite display is the clock with the weather. It's all I need. Great product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok when its on sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up is clunky when you have multiple locations and google accounts. I mainly purchased this in hopes of using this with plex. The best way i was able to achieve this is casting it from my iphone. The onscreen controls do not respond well and which i ended up using the phone for controls which takes a way from its original purpose.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Ramal, thanks for sharing your insights on Nest Hub (2nd Gen). We're sorry to hear that you had some difficulty setting it up. It's still great to hear that you're able to set it up with your smart devices using your iPhone device. However, we'd like to learn more about the issue you're having with the onscreen controls of Nest Hub (2nd Gen). This will give us a better idea on how we can help you best. If you're willing to try, we recommend contacting our support team for further help with the issue. Here's the link where you can reach out to us: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nice Device!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Hub and got a great sale price on it. Simple things like setting a timer are better than on the old Google Home speaker as you can visually see a countdown of the timer and know how much time remains. Nice product - Recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't know I needed one of these. This device is very helpful. The interface is clean and the voice control with Google Alexa is excellent. I love how the display dims accordingly to ambient light. Nice device; I'm happy I got it and it feels like a steal with the sale price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good addition to our smart home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m typically a apple guy and will never give up my Siri and home pod but, admitted;y, this device does everything in one. Check the nest door bell or porch camera, no problem. I like that I can even watch any tv channel—YouTube tv—on it. Good product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Home Control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Nest Hub for my office so I can control my house from my desk. It works pretty good. Sometimes the screen isn't super responsive, but I can get over that. Plus it looks great on my desk. I did have some trouble setting up initially, but it works well enough.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, RachelD. Thank you for choosing Nest Hub (2nd gen). We're glad to hear that the device has been awesome for your setup. We'd like to know more details about your experience with the screen's responsiveness so we can help find ways in improving the overall performance of the device. Please reach out to our team of specialists by visiting our Google Help 'Contact Us' page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It connected to my nest cameras with no issues. I simply have to say show me front camera and it looks clear with awesome volume. Would def recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for Smart Home!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, useful for watching small videos or having time/google assistant nearby.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to navigate

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and has good display functions Fun to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good display

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Used to mainly watch nest cameras. Recommend if you use other google/nest products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Hub

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good upgrade to my mini google. Difficult to set up.

    I would recommend this to a friend