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$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5035 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 5,035 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Useful little device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the device to compare it to some of the Alexa devices that I already own. A little disappointing opening the box to find minimal directions telling you to download the app on your phone. Once the device is setup (see Youtube videos) over about 10 minutes it connected well to my network. The screen provides a clean image and clear vocal response. The speaker for music is lower quality than one might expect. The unit does allow access to the google database of information as well as allowing you to control some of the home apps including cameras. You can not 'add' apps to the device in the same manner as you may with your phone. Having a nest hub can be useful depending upon what one wishes to purchase in the future.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello Bobb, thanks for trying out the Nest Hub (2nd gen) and for sharing your experience with us. And we’re sorry to hear it's a disappointment for you. We hear your concerns about the minimal directions, and about adding apps to the device, and we’d be happy to share this information with the right team for future improvements with our products and services.

      Meanwhile, it may be helpful for you to change the audio settings of your Nest speaker in the Google Home app. Here’s how to adjust bass and treble level:
      - Make sure your mobile device or tablet is connected to the same Wi-Fi or linked to the same account as your Nest Mini.
      - Open the Google Home app.
      - Tap the device you want to adjust, select Settings, select Audio, then select Equalizer.
      - Adjust Bass and Treble level.

      You can try adjusting the volume of your Nest Hub that may improve your experience, either by voice or by touch. You can also change the audio settings of your in the Google Home app following the steps below:
      - Make sure your mobile device or tablet is connected to the same Wi-Fi or linked to the same account as your Nest speaker.
      - Open the Google Home app.
      - Tap the device you want to adjust, select Settings, select Audio, then select Equalizer.
      - Adjust Bass and Treble level.

      We care about your experience. Feel free to let us know if you need additional help, here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my hub! It’s great for so many little things that make my day easier. In fact, I liked it so much I bought a second one for our living room. The art in the slide shows is very nice as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it as a nest doorbell display

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Nest Hello doorbell and have one of these on each floor of my house. I love to use them as a secondary doorbell chime as well as showing the video stream when the doorbell is pressed. Also love how it shows my Google photos albums as a digital photo album.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After setup it's pretty easy to use, just needs to have better way of assistant choosing songs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Pretty good overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After setup it's pretty easy to use, just needs to have better way of assistant choosing songs.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Best Buy Employee

    Rated 4 out of 5 stars

    Great product

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love mine! Works great and fits on my desk well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google hub original bricked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google hub the original bricked with the latest update. Google would not replace or fix the update so the google hub I bought 2 years ago is trash. I have nest cam, google minis in all rooms so I had to keep the theme and replace the google hub. Sadly this isn’t a upgrade from the original nothing changed except the bezel is slightly sleeker. Let’s hope they don’t brick this one but I am expecting it now.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Scarr450, thanks for taking the time to share your feedback with us about the Nest Hub and Nest Hub (2nd gen). We’re sorry to learn that the hub you bought 2 years ago had issues.

      Our dedicated team is always here for your support needs. We’re always committed to bring users the same support you always have with Nest Hub and there should be no difference with the service. That said, we’re hoping to learn more about what happened with your original hub and help improve your experience. Please feel free to contact us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Great for the person that will use its features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product if you’re going to use it for what it is. Looks great in my living room, like how it displays the time… with that being said, I’ve personally I am better off with a nest mini. But if you want to spend a little extra, and will use all the features. I do recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 4 out of 5 stars

    Good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well! But one google hub will respond to the other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hub for my air bnb

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hub for my air bnb! I can control lots of items in the house and the weather keep the guest informed what the south Florida weather might be the days they are staying at the property.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Hub

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest Hub 7” Smart Display with Google Assistant (2nd Gen) - Chalk Overall rating* Excellent Star rating 1. Poor Star rating 2. Fair Star rating 3. Average Star rating 4. Good Star rating 5. Excellent Your review* Review guidelines

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great addition

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use. Great addition to our current Google line up at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multiple use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device. Th picture gallery is perfect, only show the picture I like to see. The other feature I really like is the sleep monitoring. For someone who has trouble sleeping, this is a very useful way to understand my sleep pattern, and ultimately improve the rest I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best photo frame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use it as a photo frame for our parents and grandparents. It is great to be able to just add pictures to a shared Google photos album and it shows up on thier display. They always have the most recent photos of our family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my daughters Lenovo smart clock that went dumb. She loves this for her alarm clock. She also loves being able to mess with my lights and music while I am in the shower.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for music, scheduling, smart controls and YouTube

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good device

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is great. We use it in our kitchen and it works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just perfect!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Amazon Echo for about 3 years. I am so happy with Nest hub, for me it is perfect. It's all a matter of preference but I absolutely prefer the Nest hub over Echo. A huge selling point is the linking without needing to enter a password.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nest hub relaxed me always

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest hub now is my good friend . It's easy to get anything .. Anytime . I ❤️it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great nightstand display

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re interested in how you’re sleeping overnight, it’s a cool way to check!

    I would recommend this to a friend