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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5035 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 5,035 reviews
  • Rated 5 out of 5 stars

    worth it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it free haven't used it too much but from what I've read it can do it's Definitely a good 0urchas3 for anyone with a wifi home security system

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mishears commands often and needs repeated commands. Good for simple requests

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, NoelleL. We hear your concerns regarding Nest Hub (2nd Gen) not picking up your voice as often as you’d like. You can control how sensitive Google Assistant is to voice commands — here’s how:

      1. Open the Google Home app.
      2. At the bottom, tap Home.
      3. Touch and hold your speaker or Smart Display.
      4. At the top right, tap Device settings, Audio, and then “Hey Google” sensitivity.
      5. Choose how sensitive you want Google Assistant to be when it responds to you.

      Here’s a link with more information: https://support.google.com/assistant/answer/9712065

      We’re just a click away: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have several smart speakers and it is nice to have one with a screen for videos, pics, and info you can see and not just hear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade if you need thread.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as well as the previous generation but has some extra features like thread compatibility that made the upgrade very worthwhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter bought this product for her room. She uses it nightly for white noise and alarms. It also tells her accurate weather when asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of my best purchases as my home has been transformed to modern home where I control everything with the sound of my voice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit to view my cameras

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit for my google home devices. I especially like to tap into my cameras. I probably still haven't figured out all of its functionality. I suppose I can perform a lot the functions of my phone on this device as well.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Tre99, thanks for sharing your experience with our support team. We´re glad to hear you liked Nest Hub (2nd Gen) especially when tapping your cameras. If you have any questions or would need some form of assistance in getting to know the full features, you may speak to any of our support specialists and we'd be happy to walk you through them. All you need to do is visit the Google Nest help page using this link:  https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great with no snooping camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Far more accurate with requests than another smart devices. The built in sleep monitor is teally nice. And seems pretty accurate despite using different tech.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Nice upgrade

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this newer model is very nice. the sound quality is great and the unit is very easy to use. love all the new google features for linking with my phone as well. still having a hard time figuring out how to link my security cameras though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has made my house a tad bit more awesome! I was going to buy a tv for my room but did not want to buy another piece of furniture to set it up on. This casts Disney+ and Hulu which are my two main streaming services so I’ve just watched some shows before bed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday present got special

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever! I gifted this to my friend My friend really appreciated my gift. Will purchase another one next time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Little friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice display, but the larger unit is definitely preferable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product makes my life much easier. Will be ordering more

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nest hub 7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for playing music and connecting Google nest cam.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Clock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item my house is a smart home and this fit right in the mix and always customer service was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't sure what to expect from the hub but it has really come in handy for things like turning our lights on and off and setting reminders and alarms using voice commands. Yes, we can do this with our phones, but sometimes they aren't nearby.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great! And really like that you can shut off the microphone while not using it so google is not always listening! I just wish you can add other devices to it. I had read you could add ring doorbell but it doesn’t work with it.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for your feedback. We're glad to know that you like using your Nest Hub.

      You can connect Ring doorbell to the Nest Hub. However, it has limited support which are basic features such as starting a new recording and asking the last time the doorbell rang.

      Control smart home devices using speakers and displays: https://support.google.com/googlenest/answer/7073578

      You may contact our support team anytime so we can assist you with any questions or concerns you may have. Reach out to us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    All Things Nest (Google)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have several Nest Products so it just made sense to have the Nest Hub. I like it but it take so research to even come close to learning all it can do. We have now a Nest Thermostat, Nest Door Lock, Nest Smoke Detectors and a Nest Video Door Bell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google hub

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the Google products, I the what you can do on the hub, YouTube , recipes, seeing your cameras and music. Great product that I have throughout the house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great hvac control unit

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent thermostat upgrade replacement unit. Super easy installation. Comes with installation tool. It learns your preferneces. Saved money over a year using it, better than thermostat that came with the house.

    I would recommend this to a friend