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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5035 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 5,035 reviews
  • Rated 5 out of 5 stars

    A lot of content for a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my parents as a photo screen that automatically adds images from their Google Photos account, and they've started using it for recipes and youtube tricks as well. Great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and helpful. I have mine on my kitchen counter. I love being able to watch youtube videos on recepies or just listen to a podcast while I clean and cook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Well

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having this hub close by to control all the lighting in my house and to check the weather as well. I don't really use it outside of those functions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better Than Just A Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google’s assistant seems to have gone down hill some, with that in mind this display assistant is convenient and a much better user experience than just the speaker assistants. It’s also effective for home security systems, though can lag at times to load things like doorbell video. Which may not also be the displays fault, solely.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi JayM, thank you for sending in your review. We're glad to hear that you're finding the Nest Hub(2nd gen) convenient to use and having a better experience. We'd like to know more details about your lag issues so we can help improve your experience even more. Please reach out to our support team by visiting our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. We have enjoyed using it. Easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 4 out of 5 stars

    Decent Smart display

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good if you are looking for a Google assistant with a screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good for smart home starting

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device for implementing smart home, easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My little Next Hub Smart Display seems to work just great! My experience buying it at Best Buy was excellent as well. I'm looking forward to learning more about what it can do besides controlling my smart outlets.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great idea.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest hub is nice, we don't use it for household control yet, i got it mainly to use the camera in the house and haven't it done that yet, We use it to get quick information or to play music mostly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great companion for the kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife for her birthday and she loves it. She uses it as her companion on the kitchen island and is constantly using it for all kinds of information and recipes. She love the fact that is shows her google photos in a slideshow

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A classic Google home

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let Google into your life Let them know the information you want all day let them track you with their cameras and microphones

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hub works great with other Google products!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fun to use this with other Google Nest products. Our house is equipped with most of it now. We love the fun features like being able to call from the wifi on this and leave messages for people at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Smart Home Needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful home assistant. Even if you don't have a smart home set up, it's still lovely to use as an alarm, timer, or to look things up. I personally use this in my college dorm room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sibling Gifts

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While buying the same thing for all of my siblings might be unimaginative. The choice of this gift for each was amazing. They all of very happy and started using it the day they recieved it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It's a great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to set up, easy to link with cameras.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but could be better. There should be an option to set alarm via app rather than use voice only. Weather info should display day and 7 day forecast with humidity and pollen count. My Lennox smart thermostat has weather display from weather.com that is great. Wish this Google Hub can do the same. Overall a decent value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard to go without a Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Google Hub smart display. This is my third display for my home and I love each one. Great for asking Google random question, as an alarm clock, a timer, weather channel, etc......

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    VJ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good home office buddy. Worth buying for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good in some aspects, bad in others

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After have purchasing the nest hub and alexa show 8 Ill compare the two. Overall the nest hub is a kind of cool gadget to have if you set it up on a desk or night stand(more likely night stand). Some of the things i like are the sleep habits feature that record snoring time, actual sleep time and other stuff (i know some people will want privacy though). Another cool thing is the fact that it has youtube, Spotify, and obviously google music. Unfortunately, theres a lot of stuff i dont like about it. Firstly, the operating system is horrible. Almost every function or menu that you tap will make it lag while processing what you tapped on, which you can deal with but the fact that it feels like a old piece of tech kinda urked me. Another thing is on the youtube app, you CANT SEARCH VIDEOS. I mean that should be a basic function? Instead you get a lineup of RECOMMENDED videos, be it videos you might like or random videos you'd never thought of even watching

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Mclovin, thanks for sharing your detailed experience with us, and for letting us know about the issue. We´re sorry to hear about the lag issue and your disappointment with some of its features.

      Lag issues are mostly related to possible congestion in your network. Nest Hub depends a lot on your Internet connection. We recommend disconnecting some of your connected devices to free up some bandwidth space, and to see if you will still face the same issue. If you verify the presence of congestion, contacting your Internet service provider for a possible upgrade of your bandwidth is also recommended.

      We understand that voice commands can be challenging, especially when you want to search for a specific channel on YouTube. However, to play videos from a YouTube Channel, or artist, just say the hotword and the following command with the name of the YouTube channel you would like to watch:
      - “Play John Oliver videos on YouTube"
      - "Play Casey Neistat videos on YouTube"
      - "Play Adele videos on YouTube¨

      For any other support needs you may have, you´re always welcome to speak to our support team by going to this support page: page:https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Totally like it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I put my home security system in them gave me one Google nest and I needed another one just to put in my mother room so she can feel safe. It work good and her can see everything

    I would recommend this to a friend