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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5092 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the product's ease of use, sound quality, and screen size. Many also appreciate the effective Google Assistant, easy setup, smart home integration, and beneficial sleep tracking, considering it good value for its price. However, some users note the absence of a camera. A few customers have also experienced sluggish responsiveness and slow response times, and some mention limited compatibility with certain systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 5,092 reviews
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of my best purchases as my home has been transformed to modern home where I control everything with the sound of my voice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have several smart speakers and it is nice to have one with a screen for videos, pics, and info you can see and not just hear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hub

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente product for the kitchen. I use it for music, my cameras and videos. Plus the clock and weather.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Well

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having this hub close by to control all the lighting in my house and to check the weather as well. I don't really use it outside of those functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! I love this Google product — so do my kids.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it... when its on sale.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you get it on sale ($50-$80) its worth it , but I don't think its worth the full price of $100. its kinda laggy In my opinion but stats because Im use to iPad Pro's. but its still nice and works for it purpose. not disappointment at all. Got one for my mother & my 8 year old son. They enjoy them.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Techg, thanks for sharing your review. We're glad to hear that you're enjoying your experience with your Nest Hub (2nd Gen) and even got one for your mother and son. We can see that you're also experiencing a bit of lag and would like to know more details so we can help troubleshoot this issue for you. Please reach out to our support specialists by visiting our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nest Hub 2nd gen

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Will have to learn how to download pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this it’s faster than trying to log onto the internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best displays

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added this display so I can easily check my cameras and answer my Google doorbell with ease. It is on my work desk and I use it to make calls all the time. It has good video and audio quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally like it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I put my home security system in them gave me one Google nest and I needed another one just to put in my mother room so she can feel safe. It work good and her can see everything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not connect with Ring like it says but it works well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great hvac control unit

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent thermostat upgrade replacement unit. Super easy installation. Comes with installation tool. It learns your preferneces. Saved money over a year using it, better than thermostat that came with the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Google!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Google device! It does everything that I had expected it to. I use Google to adjust my Nest thermostat and my lighting in my home as well as control my tv’s. All in all, very pleased with all my Google devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had one before and it works great just like before!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday present got special

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever! I gifted this to my friend My friend really appreciated my gift. Will purchase another one next time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre at best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as useful as I hoped. It’s interface is difficult to maneuver. I didn’t want to use my voice to make it function but it always wants you to. There are no directions for it and googling how to get to certain settings or setting it up to be more personalized just made it a headache! It’s a clock and occasionally I am able to make it play music through pandora but it just picks a random station and starts whatever music it feels like. It also doesn’t show room temperatures with the nest features… it shows me the thermostat which I have on my phone and the wall… I wanted more detailed information from the nest part of this thing because if I’m not home and someone else is they should be able to see everything I own through nest — a google product— but it doesn’t function that way. I am used to straightforward easy functioning apple products so this just sucks in comparison.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for sharing your feedback with us, and we’re sorry to hear that your experience with using the Nest Hub (2nd gen) is less than ideal. We appreciate you for pointing these things out to better understand our customers’ preferences and needs. And we’ll pass this information along to the right team to work on improving our products and services.

      In the meantime, here are some links that may be helpful for you:
      Browse all features: https://support.google.com/googlenest/topic/7195269
      Change your settings: https://support.google.com/googlenest/topic/7125624

      For any other concerns, or if there’s anything we can help you with, our dedicated team is always available for your support concerns here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Excellent buy! Works as a digital photo frame

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely LOVE this product. We purchased it for our parents as a photo frame. Great solution for half the price with all the Google features. Photos are being pulled straight from Google photos folder. Excellent buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect for my needs. I love that I can see what I'm asking on the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better response time

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an Alexa that I got as a gift, I re-gifted it due to how slow the responses are. The hub, no issues. Respond fast and since I use Android, easy, sensors l seemless set up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great idea.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest hub is nice, we don't use it for household control yet, i got it mainly to use the camera in the house and haven't it done that yet, We use it to get quick information or to play music mostly.

    I would recommend this to a friend