Customer Ratings & Reviews
- Model:
- GA02308-US
- SKU:
- 6450822
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
Good and reliable
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had some issues getting it to connect to my WiFi but once you get past the mesh router it worked fine!
I would recommend this to a friendFavorite gadget for my bedroom
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it mainly to replace my clock which is an over kill but it has so much to offer. There’s a bit learning curve but works very well.
I would recommend this to a friendGreat gadget from Google
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this. So useful and I plan on getting more smart home stuff to make managing my life a little easier.
I would recommend this to a friendCentral hub for Google compatible products
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic product! Extremely seamless connectivity and interaction with other Google/Nest compatible products. I use it to monitor my cameras, control lighting, and get information on demand!
I would recommend this to a friendWorks great…but
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in replacement of my google home mini. It works great however it does crash every now and then which is the reasoning for the 4 stars
I would recommend this to a friend- Pros mentioned:Sound quality
Works good enough
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a fun device, but it's a lot slower than phones or dedicated tablets. It's great to have as a photos display and to get visuals to your Google searches rather than using a smart speaker.
I would recommend this to a friend - Pros mentioned:Sound quality
Must buy for smart home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product to sync with all smart devices. Listen to music and watch the videos and lot more to do
I would recommend this to a friend Love Google Assistant's Smart Home
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is amazing! Always recommend google smart home to friends and family who are interested. This is a must have. Only cons would be that the speaker is a bit weak, needs more power/bass.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi jayso, it's great to hear that you had an awesome experience with your Nest Hub (2nd Gen). We understand that each person will have their own preferences, especially when it comes to the sound quality. To improve your audio experience, we recommend adjusting the treble and bass settings by following the steps below:
- Make sure your mobile device or tablet is connected to the same Wi-Fi or linked to the same account as your Nest Hub.
- Open the Google Home app.
- Tap the device you want to adjust > and then Settings > and then Audio and then Equalizer.
- Adjust Bass and Treble level.
Your experience with our products is something we care a lot about. Please consider reaching out to our support team for your support needs here: https://support.google.com/googlenest/gethelp
Good product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, big help in my house the only problem is sometimes disconnect from the WiFi otherwise is good
I would recommend this to a friend- Pros mentioned:Google assistant, Sound quality
Great Gift!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display is great, speakers are loud and google assistant catches the right phrases.
I would recommend this to a friend Home helper that rocks…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great hub for home use…great for my Nest home system as I can control the thermometer and the doorbell as well as the lock, so it’s an integral part of my home.
I would recommend this to a friend- Pros mentioned:Sound quality
I WANT to like it, but I just can't
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a lot of neat/cool features. Practically, though, I mostly use it to play music in my kitchen and as an alarm clock in my bedroom (it also controls my bedroom lights). Every day or two, the Hubs will all disconnect from the wifi and be unusable until I go through the setup process with all of them in Google Home again (it's tedious, and I can't turn my bedroom lights on without google home...). When they do work, they're pretty good. The sleep tracking is useless, not worth paying for (especially if you share a bed).
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there BeefSupreme, we're glad to hear you liked the cool features of Nest Hub (2nd Gen). We do apologize for the disconnection issue you are experiencing.
Here are some recommended steps you can try that can prove to be helpful with the issue:
- Check for possible congestion in your Wi-Fi network. Removing some of your connected devices can help free up some bandwidth space. You may then check to see if you will still experience the same connectivity issue.
- You may also check for possible sources of interference such as the thick walls and appliances in your home.
- Resetting Nest Hub is also a good idea to try out. This process will erase all data and you may need to set up your account again. To reset, check out this link: https://support.google.com/googlenest/answer/7073477
If you still experience the same issue, please consider contacting our support team for further troubleshooting and isolation here: https://support.google.com/googlenest/gethelp
Bedroom handful
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good, had fun it for 2 years now and it works really good
I would recommend this to a friendAwesome unit, even monitors your sleep
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice unit, also has sleep monitor technology to monitor the quality of your sleep. Would highly recommend . I have one in each bedroom now based on getting on sale from Best Buy.
I would recommend this to a friendA smart speaker with a basic display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Though it can do everything a smart-speaker should, there are few things you would expect the display to do, but it doesn't. Still great value for money though
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, yajatns. Thanks for sharing your thoughts on the Nest Hub (2nd Gen). It's great to hear that you find it to be a valuable addition to your smart home setup, offering the functionality of a smart speaker with the added benefit of a display. It's great to hear that you find the Nest Hub to be a good value for money and that it meets your expectations for a smart speaker. These are definitely key strengths of the device. Despite any limitations in display functionality, it's positive to hear that you still find the Nest Hub (2nd Gen) to be a great value for money. Its versatility and integration with smart home devices make it a convenient and useful tool for managing your day-to-day tasks, controlling smart devices, and enjoying multimedia content. If you have questions and other concerns, please reach out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp
Not eufy friendly.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Eeehh, sadly returned it because its slow, the only reason i wanted was to view my Eufy camaras without using my cell phone on my bed side table and it takes sooo long to load the camaras... bit annoying to set up at first.
I would recommend this to a friendBrand response from Google Nest Support
Posted .Thanks for giving the Nest Hub (2nd gen) a try, Ariver. We’re sorry it wasn’t what you were expecting. Even though you returned the device, we’d like to hear more about your experience — when you get a moment, here’s a survey to share your thoughts: https://support.google.com/googlenest/gethelp?
- Pros mentioned:Screen size
Average
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's 2021 and this device can't make sure a smooth feeling of control. If you don't plan to use it through your fingers(touch), it is great. Otherwise, I would recommend to buy the Max version.
I would recommend this to a friendBrand response from Google Team
Posted .Hi there, we appreciate you sharing a review on the Nest Hub (2nd gen). We’re sorry to learn that your experience with your Nest display is less than ideal.
Your Google Nest display screen shows a wealth of information like notifications, your weather forecast, activities, and your alarms. For most actions, you can control the screen with your hands or your voice and this link might be helpful: https://support.google.com/googlenest/answer/9137285
We’d also like to know more about your challenges and find a way to help improve your experience, you may reach out to us anytime here: https://support.google.com/googlenest/gethelp
Useful Device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mostly use the Google nest for controlling my smart devices and have been pleased with this purchase.
I would recommend this to a friendSo perfect
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my nephew for a Christmas gift he totally loves it.
I would recommend this to a friendMeets expectations; integrations don't work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been reasonably happy with the Google Nest Hub 7. I really am enjoying monitoring my sleep patterns through the built-in sleep tracker. I've also enjoyed having bedtime and wake-up routines. I just wish I could figure out a way to have this integrate with a to-do list software - none of them work as advertised!
I would recommend this to a friend