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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5035 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 5,035 reviews
  • Rated 5 out of 5 stars

    Display or Datplay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it for the most part. It does not work at all with my wife's iPhone! It's supposed to work with from what I read, but haven't been able to get it to sync. Overall great little display!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Ksp2017, thank you for posting your review. We're sorry to hear that you're experiencing some difficulties with making your Nest Hub(2nd gen) work with your wife's smartphone. We'd like to know more details on how the device was set up so we can better identify the cause of the issue and provide you with some assistance that may improve your experience. You can reach out to our support team and let us help you with your Nest Hub. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nest Hub - Gen 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Hub is a great addition to view and control Nest smart features installed in any home. In addition to the Hub's functionality of controlling smart features, you can ask Nest Hub anything, play any song, watch any video and even watch specific movies from Netflix if you login to your account. No complaints about the speaker's sound quality or the screen's clarity. This device is a great value and essential when completing smart homes equipped with smart thermostats, lights, doorbells and cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. It shows .y door bell fortage when it gets rung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the third one purchased. Love to be able to communicate to everyone in the house.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase!! I changed everything to google products. Its nice to have ecerything connected to google home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this all the time. It's great as an alarm clock, acceptable for background music and I like controlling my smart lights with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter wanted one for a while and this came up which gave me a chance to buy this for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bedside Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great as a bedside clock/hub. Love the auto-dimming of the display at night.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works most of the time.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the classic Google problem. When this thing works, it is great! When it doesn't I want to throw it out a window. It usually works, but sometimes it just gives up when trying to play music throughout the house. We have multiple Nest devices, and generally like them.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Connor, thanks for sharing your experience. We’re sorry to learn that you’re having issues with your Nest Hub (2nd gen).

      We could be looking at a possible connectivity issue that affects the overall performance of your Nest Hub and other Google Nest devices, and it’s important to make sure that this is not caused by a spotty or weak Wi-Fi signal. We suggest checking your Wi-Fi network for a strong and reliable connection. If you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network, removing other connected devices to your Wi-Fi may relieve network congestion. You can also try doing a factory reset to improve its performance.

      Your feedback is important to us, and we’d like to help you the best way possible. If you’re willing, please feel free to contact our support team, so we can investigate what’s causing the issue. You reach out to us using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great substitute for a clock radio.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I hate the idea of Google hearing me, this clock has been a great addition. The screen dims at night so that I can sleep. The alarm is reliable, too. I also like seeing the weather when I want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bedroom addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything my Google Mini did, plus video. Also a great bedside clock and fall-asleep light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother loves it! Great buy. This was a gift but all I get is positive feedback.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids are in love with this. I’ve also synced my cameras and roomba and it works perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can go wrong with Google!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an extra device for my home network, this is my third device and Best Buy has a great deal!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nifty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this product, the touch screen works well and the motion controlls with your hand are great also!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google hub

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic device works perfectly and controls all my home accessories

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice assistant

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty cool,to be able to control my home from this. Shows a lot of information that you can put on it with the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HEY GOOGLE!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HE'S HAPPY! Bought for Xmas present...He is happy to have visual when he asks for assistance with his crossword puzzles. Glad I purchased early and didn't have to worry about delivery time frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The lost piece of tech you are missing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest Hub is the lost piece of tech you are missing in your home. Very helpful and entertainment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good hub device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good hub device. Great for checking out the weather and controlling my smart devices

    I would recommend this to a friend