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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5092 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the product's ease of use, sound quality, and screen size. Many also appreciate the effective Google Assistant, easy setup, smart home integration, and beneficial sleep tracking, considering it good value for its price. However, some users note the absence of a camera. A few customers have also experienced sluggish responsiveness and slow response times, and some mention limited compatibility with certain systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 5,092 reviews
  • Pros mentioned:
    Google assistant, Sound quality

    Rated 5 out of 5 stars

    Great Gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is great, speakers are loud and google assistant catches the right phrases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer google search ai over Amazon. However, I have ring cameras and they’re not compatible. Got it on sale to try it out. It’s a fine device but, not for our current camera setup. And I won’t go purchase a bunch of new cameras just for this. Plus, the nest cameras are too pricey

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi AC2300, thanks for sharing your feedback. We regret to hear that Nest Hub (2nd Gen) didn’t meet your needs.

      With Google Nest Hub, it brings you visual help for any moment at home. You can use your voice to view your latest events and reminders, and control compatible smart devices such as compatible lights, cameras, thermostats, TVs, and other devices from a single dashboard. You can ask questions, and get visual, immersive answers from Google, and helpful videos from YouTube. Plus, play your favorite songs on a crystal-clear speaker, and relive your memories with Google Photos.

      Your feedback is important to us, and we’ll make sure to pass along the details of your feedback to the right team as we’re always working to improve our products and services. If you need assistance, our support team is always here to help. Feel free to contact us anytime using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google Hub, for the Kitchen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the purchase.. Exactly what I wanted. The McDonough, GA cashier was amazing... She let me walk the Red Carpet. Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent price, excellent value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely good value, I used it in my library as an answer box / clock / music streaming device / smart home interface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cute add on

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to hear the weather daily :) and what I need for shopping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes daily life tasks easy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tech piece for home. This hub has endless features to make daily tasks easy and efficient. Currently buying a second one for my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice design

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much sleeker and aesthetically pleasing over older models. If u want to use in the kitchen or an area that may get dirty the outside doesn’t clean well. It’s almost a fabric texture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hub ❤️

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! I use this for listening and watching my favorite YouTube and podcast while cooking and working. This is my second purchase, i have one in the bedroom and living room area.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nest Hub - Gen 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Hub is a great addition to view and control Nest smart features installed in any home. In addition to the Hub's functionality of controlling smart features, you can ask Nest Hub anything, play any song, watch any video and even watch specific movies from Netflix if you login to your account. No complaints about the speaker's sound quality or the screen's clarity. This device is a great value and essential when completing smart homes equipped with smart thermostats, lights, doorbells and cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home helper that rocks…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hub for home use…great for my Nest home system as I can control the thermometer and the doorbell as well as the lock, so it’s an integral part of my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldnt Live Without It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this so much! Couldnt live without it now!! I love how you. Can set routines! I love the bedtime sounds! So much about the hub i love i cant list them all. I want another one for my living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite gadget for my bedroom

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it mainly to replace my clock which is an over kill but it has so much to offer. There’s a bit learning curve but works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. Its easy to set up and makes a great speaker and photoframe to boot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Display or Datplay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it for the most part. It does not work at all with my wife's iPhone! It's supposed to work with from what I read, but haven't been able to get it to sync. Overall great little display!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Ksp2017, thank you for posting your review. We're sorry to hear that you're experiencing some difficulties with making your Nest Hub(2nd gen) work with your wife's smartphone. We'd like to know more details on how the device was set up so we can better identify the cause of the issue and provide you with some assistance that may improve your experience. You can reach out to our support team and let us help you with your Nest Hub. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Best assistant ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this gadget. Our own personal assistant for reminders, alarms, music, video chat and google is at our disposable whenever we're cooking and cant reach for the door camera.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific gifts. Compact, Comprehensive. Easy to use. Great price during the Holidays

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is a great addition to my home. I now own two of them and keep one in each bedroom. It connects to my home security cameras so I can monitor my property at night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great substitute for a clock radio.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I hate the idea of Google hearing me, this clock has been a great addition. The screen dims at night so that I can sleep. The alarm is reliable, too. I also like seeing the weather when I want.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works most of the time.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the classic Google problem. When this thing works, it is great! When it doesn't I want to throw it out a window. It usually works, but sometimes it just gives up when trying to play music throughout the house. We have multiple Nest devices, and generally like them.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Connor, thanks for sharing your experience. We’re sorry to learn that you’re having issues with your Nest Hub (2nd gen).

      We could be looking at a possible connectivity issue that affects the overall performance of your Nest Hub and other Google Nest devices, and it’s important to make sure that this is not caused by a spotty or weak Wi-Fi signal. We suggest checking your Wi-Fi network for a strong and reliable connection. If you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network, removing other connected devices to your Wi-Fi may relieve network congestion. You can also try doing a factory reset to improve its performance.

      Your feedback is important to us, and we’d like to help you the best way possible. If you’re willing, please feel free to contact our support team, so we can investigate what’s causing the issue. You reach out to us using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google hub!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful I love being able to communicate with all my other smart devices!

    I would recommend this to a friend