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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5035 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 5,035 reviews
  • Rated 4 out of 5 stars

    Great Device - Need to Use Specific Words

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well - exactly as I expected. Only thing that is frustrating and why it isn't a 5 star review is that the device requires very specific wording to complete certain tasks. That specific wording isn't always something that I would think to say.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Ahall, thanks for sharing your insights. We´re happy to hear that Nest Hub (2nd Gen) works well for you. We do apologize for any frustration you may be having with the hotword when giving voice commands. We´ll make sure to pass along this information to our product team since we´re always searching for ways to improve our products and services. If you have any other questions you would like us to answer, or support needs that you would like us to address, you´re more than welcome to speak to any of our agents, by simply visiting us at the Google Nest help page using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Much

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really good good value good price. Can I go with today?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smart display especially for the bedroom. Does everything I need and want. From viewing camera feeds to adjusting my smart thermostat it'd fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price around for thesee , even beats ordering from Amazon by a mile. Quick and easy, hastle free. I will buy more in the future for sure worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, I'm really happy with the system. It was very easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works perfectly with all my smart home devices. Might just upgrade to max

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly and works amazing fits perfectly where i have it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Speaker

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok display and the software is doesn't run smooth at all.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great Speaker

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok display and the software is doesn't run smooth at all.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, we're sorry to hear you're having some troubles with your Nest Hub (2nd gen) display. We're glad to help you get your device back on track, contact us: https://support.google.com/googlenest/gethelp?hl=en Nest

  • Rated 5 out of 5 stars

    Awesome upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one to replace a third party Google smart speaker that was malfunctioning...best upgrade ever. So much better with a screen. Improves the user interface experience exponentially. Great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great we enjoy it purchased to replace one I knocked off the table to the floor. It still worked but the cracked screen bothered me so got a new one. We think it is most convenient .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google/Nest

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product bought it a year ago have no complaints. I use it as an alarm clock and to check various items online. Well worth the 50 bucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty nice looking Google Nest.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Google Nest is really nice, it looks better than The Amazon Echo, faster to respond, it has the applications already installed and the Wellness app is a plus and a must. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivers as promised.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement and upgrade from older nest, which is now moved to my basement. I believe the wifi capability has improved since the last build

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best i love it!! I have ordered 3 one for me one for my sister and one for my brother

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for an alarm clock

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this thing. He uses it as his alarm clock and it’s definitely loud enough to wake him through anything, but the sounds aren’t horribly annoying either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our Hub!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our Hub! I actually use this one in my bedroom and put the clock on the face and use it for my alarm too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing Product & Poor Support from Google

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mainly to replace my Lenovo smart clock as my bedroom alarm clock. I do also enjoy the features to watch media from my streaming services. However, I most disappointed that just like my Lenovo smart clock, the media alarm to wake me up with a radio station does not work & only plays the default alarm tone. I've been checking the Google Nest Hub support forum periodically & this issue has been ongoing for awhile now with no solution from Google. It's disappointing that Google cannot fix a seemingly simple issue.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there bubbs, thanks for choosing our Google Nest products. We appreciate your effort in checking our forums for updates on playing your favorite radio station as a media alarm.

      We're happy to inform you that it's possible to set a radio station as your media alarm. To learn more, check out the steps on this help article: https://support.google.com/googlenest/answer/7071598

      We'd be happy to walk you through, setting up your media alarm for Nest Hub (2nd Gen). Simply reach out to our support team using this link on our help page: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy to use.! Got it on sale for Black Friday and it's worth every penny.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend the google nest hub my grand daughter loves her Christmas gift

    I would recommend this to a friend