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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5092 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the product's ease of use, sound quality, and screen size. Many also appreciate the effective Google Assistant, easy setup, smart home integration, and beneficial sleep tracking, considering it good value for its price. However, some users note the absence of a camera. A few customers have also experienced sluggish responsiveness and slow response times, and some mention limited compatibility with certain systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 5,092 reviews
  • Rated 5 out of 5 stars

    HEY GOOGLE!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HE'S HAPPY! Bought for Xmas present...He is happy to have visual when he asks for assistance with his crossword puzzles. Glad I purchased early and didn't have to worry about delivery time frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gadget from Google

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. So useful and I plan on getting more smart home stuff to make managing my life a little easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Google Home Mini to the Nest Home 2 and it’s been great. It’s so handy having a device like this one around, especially if you have other compatible devices to go along with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart assistant

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought to replace my Google Home Hub that I had been using on my nightstand for a couple years. This one is more responsive and has better access to various google compatible devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade over the Gen 1 device. I love how it auto-adjusts to different light levels, especially since it's placed close to our TV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    UNABLE TO ACCURATELY REVIEW DUE TO POOR DOORBELL

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Hub is only as good as it can receive the sound and video signals from the Doorbell. And, since the doorbell was not sending strong enough signals, we could not rely on either the Hub or the Doorbell to show or hear who was at the door and/or the situation on our front porch. Therefore, we cannot judge the Hub without a good functioning doorbell! It did take some effort to figure out how to use this Hub. It required repeated resets to work.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, thanks for letting us know about your Nest Hub and doorbell connection. We know how helpful it is to see who's at the door on your Nest Hub.
      To diagnose the issue and find the best solution for you, feel free to reach out to us at your convenience through this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Our favorite assistant with a screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our google Assistants. This makes the 3rd in our household. They work nicely to stream Nest/Google cameras. They are also a convenient widget board for important local information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google got one

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google got a nice nightstand/desk smart hub it can control your smart home automation and also double as a mini smart tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, big help in my house the only problem is sometimes disconnect from the WiFi otherwise is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it in my bedroom to listen to music at nights! Best alarm and reminder

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great product I’m a big fan of Google assistant it helps so much in the morning when checking the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this all the time. It's great as an alarm clock, acceptable for background music and I like controlling my smart lights with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mostly use the Google nest for controlling my smart devices and have been pleased with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price around for thesee , even beats ordering from Amazon by a mile. Quick and easy, hastle free. I will buy more in the future for sure worth the money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A smart speaker with a basic display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though it can do everything a smart-speaker should, there are few things you would expect the display to do, but it doesn't. Still great value for money though

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, yajatns. Thanks for sharing your thoughts on the Nest Hub (2nd Gen). It's great to hear that you find it to be a valuable addition to your smart home setup, offering the functionality of a smart speaker with the added benefit of a display. It's great to hear that you find the Nest Hub to be a good value for money and that it meets your expectations for a smart speaker. These are definitely key strengths of the device. Despite any limitations in display functionality, it's positive to hear that you still find the Nest Hub (2nd Gen) to be a great value for money. Its versatility and integration with smart home devices make it a convenient and useful tool for managing your day-to-day tasks, controlling smart devices, and enjoying multimedia content. If you have questions and other concerns, please reach out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Perfect for the office

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife’s office at work so she can have scrolling pictures to see all day long. She is always checking the weather too so this is also great for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition to my smart home setup. Love that I can see my nest camera on demand. Also love that I can watch stuff from the streaming services I subscribe to. Pretty cool item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great…but

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in replacement of my google home mini. It works great however it does crash every now and then which is the reasoning for the 4 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work well, however, haven't used it a great deal yet. We plan to build on it and the display is very clear and bright. Haven't run into any problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great for my daycare business

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, the speaking is good, the photo display is amazingly good as well

    I would recommend this to a friend