Customer Ratings & Reviews
- Model:
- GA02308-US
- SKU:
- 6450822
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
Upgraded
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from a 1st gen google home, i wished i had done this a year ago, mic was way better compared to my old device. Screen is not necessary for me but its convenient
I would recommend this to a friendGreat from google
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very glad with my purchase, it gets me almost everything I need from the internet. Very capable and great resolution screen.
I would recommend this to a friendOverall good hub!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the Hub, however sometimes it doesn’t recognize/listen and I have to repeat ‘HEY GOOGLE’ which is a bit frustrating but overall I really like this and I love the GE lights that connect to this and I also have my Roomba and TV connected which is nice!
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Somie, thank you for posting your review. We're sorry to hear that you're experiencing some difficulties with voice commands on your Nest Hub (2nd gen). We'd recommend that you retrain the Nest Hub to better recognize your voice. We also suggest adjusting the Hotword sensitivity as it may also be helpful with the issue. You may follow the steps below:
Retrain Voice Match:
- On your phone or tablet, open the Google Home app.
- At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
- Tap Teach your Assistant your voice again and then Retrain.
Change Nest Hub's Hotword sensitivity:
- Open your Google Home app.
- Select your Nest Hub.
- At the top right, tap the Settings (Gear) icon.
- Then tap Audio.
- Then tap "Hey Google" sensitivity and adjust the slider to make your Nest Hub more responsive to the hotword.
If the issue still persists then we advise that you reach out to our support specialists so we can better identify the issue and help you with troubleshooting tips. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Still a good product with an added feature
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The added sleep feature seems to be good insight after my use so far. Otherwise same product as first gen. I needed a screen for Google TV controls and dedicated my gen 1 to that.
I would recommend this to a friendGreat baby monitor with nest cam
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to use as a display for my nest camera in my 4 month old sons room for when he goes to sleep so i can keep an eye on him. It works great and is very responsive.
I would recommend this to a friendMy Mom loves it!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice product! works flawlessly with my nest doorbell, also my mom love it because she can see the family photos!
I would recommend this to a friendAmazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was the last item we needed to put the finishing touches to our kitchen
I would recommend this to a friendGoogle nest.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Wery smart, and convenient device. I got one for the gift, but left it for myself.
I would recommend this to a friendHelpful little device
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful. The screen can get a little sluggish, and sometimes Spotify won't launch for some odd reason, saying "try again later." It's annoying, but it only happens occasionally. It resolves itself, and if it doesn't I just manually cast from my phone and it works again.
I would recommend this to a friendMy old 20 + year old alarm clock is retired.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it's great. I picked it up yesterday and set it up. I programmed my weekly alarm so far and it worked better than I expected, not to loud. I plan to test out the other features over the weekend.
I would recommend this to a friendGood
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, terrible for "smart" features. Purchased during Black Friday/ Holiday sale, and not even worth it at that price, let alone full price.
I would recommend this to a friendMy google hub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very handy piece of equipment. Hey google do this and then do that! It’s a great alarm clock, and very useful in monitoring google nest cams. Very good quality!
I would recommend this to a friendAwesome price on 2nd Gen Google Assistant
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product that will be the "hub" of your smart home. I find that Google Assistant is generally smart than Amazon Alexa or Apple Siri.
I would recommend this to a friendPerfect for functional screen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to have in our kitchen. Absolutely love all the features. Being able to watch Netflix while cooking dinner or meal prepping is awesome. I've gone full Nest in my house!
I would recommend this to a friend- Pros mentioned:Screen size
Great Value and Functionality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The footprint is quite small, which is great for the places we have the Nest Hubs. We have 2. The interface layout is good. I like being able to control the HVAC and lights from the family room and my office. The price was great too, just under $50. To boot, the screen saver images are pretty great. They add to the look of the Hub while it's inactive.
I would recommend this to a friend A good value made better by the Holiday sales
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this gift for my sister, who is starting her "smart home" journey. It was a good value and a necessary component for her home.
I would recommend this to a friendNothing like it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A solid choice for an at home display. it is rather slow and touch responsiveness isnt great. but it is not an ipad
I would recommend this to a friendSurprisingly impressed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't want it, tried not to like it. But it's nice. Can't live with our it now.
I would recommend this to a friendbuy it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love it so much I'm thinking of buying more in the future for every single room in my house
I would recommend this to a friendPRODUCTIVE ENTERTAINMENT CENTER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The better of the bunch. Works near perfect. Favorite feature is able to link multiple devices when streaming music. Small glitches here and there but overall works as advertised. Routines are great too.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Tlaloc, thanks for sharing some of your favorite features you enjoy with Nest Hub (2nd Gen). Though we're glad to hear that it works well for you, we'd also like to know about the small glitches you experience. We'd like to figure out what may be causing the issue and see how we can further improve your experience with Nest Hub (2nd Gen). If you're willing, please consider visiting our support page where you can reach out to our support team: https://support.google.com/googlenest/gethelp