Customer Ratings & Reviews
- Model:
- GA02308-US
- SKU:
- 6450822
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
Good photo frame and assistant
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product to complement google photos and acts as a desktop assistant
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its very useful. I love it so much. I would like to purchase another one for the living room.
I would recommend this to a friendNot bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Much better than the nest mini since you can see photos and doorbell video, but kinda slow and laggy. Also the viewing angle isnt the best unless you place it at eye level. Thats one thing to keep in mind. But with the sale this was a good grab.
I would recommend this to a friendGood price and quick shipping on Nest Hub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, good price. I was going to order this from Google but it would not arrive before Christmas. I got it by mail from Best Buy for the same price within a few days.
I would recommend this to a friendDEFINITELY WORTH!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is honestly a great device, it upgraded my voice control so much and to have bisuals makes it better
I would recommend this to a friendGood Clock
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty Much just use it as a clock. Auto dining works great. Probably more that can be done with but if you already have a smart phone what's the point?
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Whatthe21, thanks for your feedback. We're sorry to hear that Nest Hub (2nd Gen) didn't meet your expectations.
With the Nest Hub (2nd Gen), you can control your home, dim lights, turn on TVs, turn up the heat, and more with hands-free help from the Google Assistant. You can also entertain even more easily, view photos, stream music, read or watch the news, and more. You can also just ask or cast from your phone. You can place voice or video calls, broadcast messages around your home, add to family calendars, and more. Lastly, turn your display into a sleep guru with a Sleep Sensing subscription, Nest Hub (2nd gen) tracks when you go to bed and wake up, and how long you’ve slept. Plus it gives personalized insights and recommendations. We recommend checking all the rich features for your Nest Hub (2nd Gen) using this link: https://support.google.com/googlenest/topic/7195269
We'd like to change your mind and provide you with a more positive experience for Nest Hub (2nd Gen). Our support team would love to answer any questions you may have in mind here: https://support.google.com/googlenest/gethelp
Good buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working very great and thr photo grod is amazing to have
I would recommend this to a friendExcellent addition to a smart home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have several smart devices on my house and the Nest Hub perfectly controls them. It's voice recognition abilities are very good, and it picks up both English and Spanish.
I would recommend this to a friendNice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its all good not that great it doesnt have great features.
I would recommend this to a friendShopping online
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shopping online is awesome,wouldn’t do it any otherway
I would recommend this to a friendImpressed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome capabilities without extra hook ups or speakers needed
I would recommend this to a friendSolid alarm clock
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish the audio was a bit louder but i only use as an fancy alarm clock
I would recommend this to a friendGreat
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and you can change the language for it. This is since it was bought for my in-laws and they love it so much!!
I would recommend this to a friendGood Center Clock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is solid as our main clock in the living room. The google UI is nice but the smart assistant has taken some steps back over the years.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, Joseph. Thank you for posting your review on Google Nest Hub (2nd gen). We're glad to know that you're having a great experience with the device regarding its features. We appreciate your feedback about the Google Assistant of the device. We suggest that you retrain the Google Assistant as this can help fix common issues with the Google Assistant.
We would like to hear more from you, we recommend that you reach out to our support specialists and let us help find a better resolution for you. Please contact us at our Google Help page: https://support.google.com/googlenest/gethelp
nice device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice size display. good value on sale. depending on your automated devices a very clever device. ability to serve as hub helpful.
I would recommend this to a friendGoogle
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful bit i swear it hates me, doesnt listen to me and plays something completly diffrent.
I would recommend this to a friendLove my Nest Hub 7
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My NEW best friend. I get the weather, games, information & sure happiness!
I would recommend this to a friendGreat desk accessory
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly! I use it in my home office to control some of the smart home devices around the house. I have one in the living room, but it can’t hear me all the time when I’m in the office. So now I don’t have to yell anymore and it also doubles as a photo frame on my desk.
I would recommend this to a friendNice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Always on display is nice and when turning the lights on or off the screen changes.
I would recommend this to a friend- Cons mentioned:Responsiveness
Nest home
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s abit slow and not as responsive as the speakers and nest I have.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, SalomonG. Thanks for giving us feedback about the Nest Hub (2nd gen), and we’re sorry to hear about your experience with its performance.
A range issue or wireless interference can affect the performance of your display. Sometimes it may pass the connection test during setup, but will struggle to stay connected if it’s just a bit too far away. If your display is mounted too far from your Wi-Fi router, you may need to extend your Wi-Fi network’s range using an extender, boosters or additional Wi-Fi access points.
Also, it may be helpful to retrain your Google Assistant to better recognize your voice. See the steps below on how to do this:
- On your phone or tablet, open the Google Home app
- At the top right, tap your Profile or initial and then Assistant settings and then Voice Match.
- Tap Teach your Assistant your voice again and then Retrain.
You’re more than welcome to contact us if additional help is needed, here: https://support.google.com/googlenest/gethelp