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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5035 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 5,035 reviews
  • Rated 4 out of 5 stars

    Ok product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good product but depends on your needs. Touch screen responseness could be better for an overall better performance. That's the reason for not a 5 star for me

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Thanks for giving us feedback on the Nest Hub (2nd gen). We appreciate that you find it a good device, and we hear your concern about its performance. We’ll share your feedback with the right team for future improvements. Meanwhile, a range issue or wireless interference can affect the performance of your display. Sometimes it may pass the connection test during setup, but will struggle to stay connected if it’s just a bit too far away. If you're experiencing a spotty connection or weak signal, we recommend checking your Wi-Fi network to see if your bandwidth is congested. This may happen if you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network. Removing other connected devices to your Wi-Fi may relieve network congestion. If your display is mounted too far from your Wi-Fi router, you may need to extend your Wi-Fi network’s range using an extender, boosters or additional Wi-Fi access points.

      For questions or concerns, you can always visit the Google Nest Help Center or contact us through our support channels found here: https://support.google.com/googlenest/gethelp Nest

  • Best Buy Employee

    Rated 5 out of 5 stars

    Great speaker

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an awesome product. I like to use it for my timmer and remiders.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good not great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not as good as the Nest Hub Max but good for it's value. I thought what was lacking was the sound bar. If you can afford the nest hub max, I say go for it. The nest hub is good for the kitchen perhaps.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there MintMobile, thanks for choosing Nest Hub (2nd Gen). We're sorry to hear that Nest Hub (2nd Gen) fell short of being as good as Nest Hub Max for you.

      Our concept behind Nest Hub (2nd Gen) was to create a lower version of Nest Hub Max but offer a similar value proposition for our more budget conscious customers. A few trade offs included installing a smaller speaker set and removing the camera, hence the lower price point. However, if you have any other questions or support needs you would like us to help you with, you're welcome to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nest display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! My family and I enjoy using it and it adds to the convenience of our smart home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does everything it is supposed to do.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It shows the nest camera and works as a google assistant with pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect bedroom size!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was smaller then I thought but it definitely is worth the money. We have a Max also but this smaller one works perfect for our nightstand!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked it and works great. Fully responsive and performs per expectations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good smart display with some hiccups

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm all the way into Google's ecosystem and this thing it's been good so far but sometimes it crashes and it restarts by it's own, besides that a think this is the perfect display for anyone looking to enter to the google home experience.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Alfonso, thanks for sending in your review. We're glad that you're enjoying your experience with your Nest Hub (2nd gen). We'd like to take a better look at your issue with the restarts and crashes so we can help identify the cause and provide you with some tips that may improve your experience. Please reach out to our support team by visiting our Google Help site here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Nice size for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen works well, but the purpose was to use it as a view source for my alarm system. The app isnt supported yet as it stated online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful and fun.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super value. Helpful and fun to use. Lots of options for adding smart devices. Hundreds of apps for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its product it works great wish is was a little louder but works for what i bought it for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google watching you has pay offs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So cool watching YouTube videos and Netflix on this while in the kitchen. Got this as a gift to my girlfriend but I love using it maybe even more than her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Definitely worth the purchase. I display pictures on mine

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Solid Google Home component

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Hub. I use them primarily for music & to tell Assistant what to do with my smart stuff around the house. For some reason, this Hub wouldn't keep a solid connection as part of a speaker group. I deleted it & went through adding it back to Home. Seems to have helped. I don't use it for all it can do but I'm willing to learn. The hardware is solid. Crystal clear display & good sound quality. I would recommend the Hub for Google Home & Assistant users especially with smart gadgets around the house.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi JoeM, thanks for being an amazing advocate of Google Nest products. We´re sorry to hear that your Nest Hub (2nd Gen) wouldn´t keep a stable connection with your Wi-Fi router.

      We recommend checking for possible congestion in your Wi-Fi network. Removing some of your connected devices can help free up some bandwidth space. You may then check to see if you will still experience the same connectivity issue. You may also check for possible sources of interference such as the thick walls and appliances in your home.

      If you have any other support concerns or needs, you´re always welcome to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it everyday. sound quality not so great but otherwise a good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product I pruchased.. multipurpose and very entertaining.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grandmother what a great product she loves it !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest hub works with nest camera monitoring clock is another great feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first one broke due to our son dropping it. Easy decision to get another given quality and price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything i hsve switched from Alexa to google in my house

    I would recommend this to a friend