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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5092 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the product's ease of use, sound quality, and screen size. Many also appreciate the effective Google Assistant, easy setup, smart home integration, and beneficial sleep tracking, considering it good value for its price. However, some users note the absence of a camera. A few customers have also experienced sluggish responsiveness and slow response times, and some mention limited compatibility with certain systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 5,092 reviews
  • Rated 5 out of 5 stars

    Will buy again.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves the purpose of all in one excellent Google product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good smart display with some hiccups

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm all the way into Google's ecosystem and this thing it's been good so far but sometimes it crashes and it restarts by it's own, besides that a think this is the perfect display for anyone looking to enter to the google home experience.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Alfonso, thanks for sending in your review. We're glad that you're enjoying your experience with your Nest Hub (2nd gen). We'd like to take a better look at your issue with the restarts and crashes so we can help identify the cause and provide you with some tips that may improve your experience. Please reach out to our support team by visiting our Google Help site here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great display to control your smart home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This work great next to our dreesser to control our smart home without my voice. We use it to control all our lights and tvs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly impressed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't want it, tried not to like it. But it's nice. Can't live with our it now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful bit i swear it hates me, doesnt listen to me and plays something completly diffrent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Speaker

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok display and the software is doesn't run smooth at all.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great Speaker

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok display and the software is doesn't run smooth at all.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, we're sorry to hear you're having some troubles with your Nest Hub (2nd gen) display. We're glad to help you get your device back on track, contact us: https://support.google.com/googlenest/gethelp?hl=en Nest

  • Rated 5 out of 5 stars

    Great as Always

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that they made different colors. It works great and i found it to be faster than last generation's hub. (I have both).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google watching you has pay offs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So cool watching YouTube videos and Netflix on this while in the kitchen. Got this as a gift to my girlfriend but I love using it maybe even more than her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Always on display is nice and when turning the lights on or off the screen changes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera function an added bonus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the Google hub accessories. Love the fact that it has a camera so I can check on our dogs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great interface/hub! Sound for music playback isn't spectacular but what do you expect from something so small?! Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great google home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy that i bought this google home. I love using it, very helpful and easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good not great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not as good as the Nest Hub Max but good for it's value. I thought what was lacking was the sound bar. If you can afford the nest hub max, I say go for it. The nest hub is good for the kitchen perhaps.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there MintMobile, thanks for choosing Nest Hub (2nd Gen). We're sorry to hear that Nest Hub (2nd Gen) fell short of being as good as Nest Hub Max for you.

      Our concept behind Nest Hub (2nd Gen) was to create a lower version of Nest Hub Max but offer a similar value proposition for our more budget conscious customers. A few trade offs included installing a smaller speaker set and removing the camera, hence the lower price point. However, if you have any other questions or support needs you would like us to help you with, you're welcome to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    bussinn

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a so convenient to have its connected to all my lights and electronics works well no problems whatsoever:0

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect bedroom size!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was smaller then I thought but it definitely is worth the money. We have a Max also but this smaller one works perfect for our nightstand!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Solid Google Home component

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Hub. I use them primarily for music & to tell Assistant what to do with my smart stuff around the house. For some reason, this Hub wouldn't keep a solid connection as part of a speaker group. I deleted it & went through adding it back to Home. Seems to have helped. I don't use it for all it can do but I'm willing to learn. The hardware is solid. Crystal clear display & good sound quality. I would recommend the Hub for Google Home & Assistant users especially with smart gadgets around the house.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi JoeM, thanks for being an amazing advocate of Google Nest products. We´re sorry to hear that your Nest Hub (2nd Gen) wouldn´t keep a stable connection with your Wi-Fi router.

      We recommend checking for possible congestion in your Wi-Fi network. Removing some of your connected devices can help free up some bandwidth space. You may then check to see if you will still experience the same connectivity issue. You may also check for possible sources of interference such as the thick walls and appliances in your home.

      If you have any other support concerns or needs, you´re always welcome to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Good photo frame and assistant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product to complement google photos and acts as a desktop assistant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for streaming while working. Sits right under the monitor and can stream anything that supports Chromecast including Netflix, Hulu, Disney, Twitch, and HBOMax

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought mine many moons ago, this one I gave as a gift to a friend. I love mine and she loves hers.

    I would recommend this to a friend