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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5037 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 5,037 reviews
  • Rated 5 out of 5 stars

    Great addition!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my kitchen. It connects with my nest doorbell. I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For the price, its good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is pretty cool! It has a lot of features and I use it to play music when I sleep and all that. I just wish it had features to customize the home page and screen, you have to keep it the way it is sadly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart hub for a smart home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful. Gives local weather updates, traffic information, and controls smart electronics such as smart bulbs, doorbell camera, etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great device. I have it next to my bed so it can double up as a clock. Good volume if you're not picky about sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Found Use For this

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife is already using in the kitchen when she said she didnt think their was a point to it. Linked with spotify an cooking vids and steps already working. Good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As always simple and effective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, nothing stands out but as always google products and services are admirable. Does it job, i do had to restart for a video jitter once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good item highly recommend!! I love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEST HUB 7”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this as a picture frame. I can actually now see all my google photos. Pictures are very crisp and clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and product was available. Checkout was fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good smart home product with Google Fit integration. Highly recommend it over the Nest Mini.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt have high expectation because of how bad the Alexa one was but this is much better. Better build and nicer too

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty decent for what it does, the software needs some improving but all in all its not a bad home assistant.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Shows the time day and night well

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    Best Buy Employee
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband. He really likes it, shows the time all day and night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Nice Display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good device for a number of things. I mostly use mine as an alarm clock in the bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with the nest door bell and I’m very happy with my purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not worth the price of an entry level tablet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to use this instwad of using my phone for my camera system, but I couldnt set it up due to not linking rught with Google Home... now the price is back to $100, i dont believe it is worth that price. Buy a tablet instead.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi ChaotikTurbo, thanks for posting your feedback here about the Nest Hub (2nd gen), and we’re sorry to hear that you couldn’t set it up due to not linking right with Google Home app. We can imagine how difficult this must have been for you, and this is not the kind of experience we want you to have.

      It’s important to make sure that your current setup meets the following requirements for best experience:
      - A mobile phone or tablet running Android 6.0 or later, or iPhone or iPad with iOS 12.0 or later version.
      - An active Gmail account. You may encounter issues using a G-Suite account.
      - Ensure that you have an updated version of the Google Home app.
      - A reliable Wi-Fi network.

      Also, there’s a short list of network types that we don’t recommend using with Google Nest devices. Avoid connecting to the following networks if you can. These networks may cause issues, or might not even work with your Nest products at all:
      - Mobile hotspots
      - Guest network, open networks, or isolated networks
      - Captive portal networks
      - Enterprise 802.1x/RADIUS networks

      We have help always available for your support needs. You may contact us by visiting the Google Nest Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hub exceeds expectations and creates fond memories.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the device, however, there are so many various apps/setups you need to go through to do simple tasks

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, EthL. Thank you for posting your review on Nest Hub (2nd gen). We can see that you're experiencing some difficulties with using the device. We'd like to know more details about your setup so we can help identify how to make your experience better. Our team of dedicated specialists are always standing by to lend a hand. You can reach us anytime on our Google Nest Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Kind of ok product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not super happy with this product. I do not use the display anything other than time or temperature. Resolution is not great.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, DeltaBravo19. We appreciate you for sharing your feedback on Nest Hub(2nd gen). We're sorry to hear that your experience with the device has been less than ideal. We recommend reaching out to our team of specialists so we can help you explore what else the Nest Hub(2nd gen) can do for you to improve your overall experience. Please contact us on our Google help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Very good option for busy life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been extremely very useful, as I have very busy schedule and this device made by life easy.

    I would recommend this to a friend