Customer Ratings & Reviews
- Model:
- GA02308-US
- SKU:
- 6450822
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the product's ease of use, sound quality, and screen size. Many also appreciate the effective Google Assistant, easy setup, smart home integration, and beneficial sleep tracking, considering it good value for its price. However, some users note the absence of a camera. A few customers have also experienced sluggish responsiveness and slow response times, and some mention limited compatibility with certain systems.
This summary was generated by AI based on customer reviews.
Found Use For this
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife is already using in the kitchen when she said she didnt think their was a point to it. Linked with spotify an cooking vids and steps already working. Good product.
I would recommend this to a friendOk product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good product but depends on your needs. Touch screen responseness could be better for an overall better performance. That's the reason for not a 5 star for me
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Thanks for giving us feedback on the Nest Hub (2nd gen). We appreciate that you find it a good device, and we hear your concern about its performance. We’ll share your feedback with the right team for future improvements. Meanwhile, a range issue or wireless interference can affect the performance of your display. Sometimes it may pass the connection test during setup, but will struggle to stay connected if it’s just a bit too far away. If you're experiencing a spotty connection or weak signal, we recommend checking your Wi-Fi network to see if your bandwidth is congested. This may happen if you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network. Removing other connected devices to your Wi-Fi may relieve network congestion. If your display is mounted too far from your Wi-Fi router, you may need to extend your Wi-Fi network’s range using an extender, boosters or additional Wi-Fi access points.
For questions or concerns, you can always visit the Google Nest Help Center or contact us through our support channels found here: https://support.google.com/googlenest/gethelp
Good buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working very great and thr photo grod is amazing to have
I would recommend this to a friendLove my Google Nest Hub
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy connect to my google home app. Voice activation for easy control of features. It reverts to a photo slide show whrn not in use.
I would recommend this to a friendAnother solid Google home
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Google products - work much better than Alexa’s in my opinion.
I would recommend this to a friendGeneral use
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for general use worked great but now resets several times during the night and found out its due to an update and still hasnt been fixed works great expect for over night alarms
I would recommend this to a friendBrand response from Nest Support
Posted .Hello SilverDragon, thanks for leaving feedback on the Nest Hub (2nd gen). We’re glad that it worked for your general tasks but we’re sorry to hear you ran into this issue with the display resetting on its own. We’d like to investigate and learn more about your concern so we can figure out a way to help improve your experience. Please get in touch with our support team for services and assistance using this link: https://support.google.com/googlenest/gethelp
It’s great
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. Looks great and works great. It has slick design. And I definitely recommend it. Just get newer model and you’re golden.
I would recommend this to a friendSimple product, not very flexible in capabilities
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for simple needs, great as a photo frame. My biggest issue is that it does not function as I would have expected coming from Google. The audio assistant is useful, but you cannot control it with touch very well. Most functions where you would expect to be able to search for content (Netflix, Youtube, etc), do not allow it. The calendar will only show you the current day. Rather disappointed in this product. However, I did purchase it as means of monitoring Google Nest cameras and doorbells, and for this it works just fine.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey there, Nick. Thanks for sending in your experience with Nest Hub(2nd gen) and it's unfortunate to hear that it didn't meet your expectations when it comes to the performance of the touch controls and features. To control content such as Netflix or YouTube using touch controls, please make sure that these apps are linked to the Google Account that is currently logged in to the device. If you need further assistance or want us to guide you with setting this up, please feel free to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Love
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is such an awesome gadget and you definitely get your moneys worth
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great product for anyone who want an easy connection to music and CNN.
I would recommend this to a friendIt's perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good to see some news and follow the weather. I use like home center too
I would recommend this to a friendStill learning
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm learning Need to put contacts in Google Contacts to be more effective
I would recommend this to a friendShopping online
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shopping online is awesome,wouldn’t do it any otherway
I would recommend this to a friendNever knew I needed this!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never knew I needed this in my life! But I love it! I use it in my kitchen to watch Netflix and do dishes. Perfect addition to my smart home!
I would recommend this to a friendNest display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! My family and I enjoy using it and it adds to the convenience of our smart home!
I would recommend this to a friendFor the price, its good
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is pretty cool! It has a lot of features and I use it to play music when I sleep and all that. I just wish it had features to customize the home page and screen, you have to keep it the way it is sadly.
I would recommend this to a friendUse with ADT account
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I returned this product because I received the same product as a gift.
I would recommend this to a friendAnother
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our first one broke due to our son dropping it. Easy decision to get another given quality and price.
I would recommend this to a friendHey Google!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Google Nest Hub. My favorite part is the ability to display my Google Photos as the default. Always happy to see old memories!
I would recommend this to a friendNot worth the price of an entry level tablet
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to use this instwad of using my phone for my camera system, but I couldnt set it up due to not linking rught with Google Home... now the price is back to $100, i dont believe it is worth that price. Buy a tablet instead.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi ChaotikTurbo, thanks for posting your feedback here about the Nest Hub (2nd gen), and we’re sorry to hear that you couldn’t set it up due to not linking right with Google Home app. We can imagine how difficult this must have been for you, and this is not the kind of experience we want you to have.
It’s important to make sure that your current setup meets the following requirements for best experience:
- A mobile phone or tablet running Android 6.0 or later, or iPhone or iPad with iOS 12.0 or later version.
- An active Gmail account. You may encounter issues using a G-Suite account.
- Ensure that you have an updated version of the Google Home app.
- A reliable Wi-Fi network.
Also, there’s a short list of network types that we don’t recommend using with Google Nest devices. Avoid connecting to the following networks if you can. These networks may cause issues, or might not even work with your Nest products at all:
- Mobile hotspots
- Guest network, open networks, or isolated networks
- Captive portal networks
- Enterprise 802.1x/RADIUS networks
We have help always available for your support needs. You may contact us by visiting the Google Nest Help page here: https://support.google.com/googlenest/gethelp