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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5038 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 5,038 reviews
  • Rated 5 out of 5 stars

    Very good option for busy life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been extremely very useful, as I have very busy schedule and this device made by life easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad for $25 Black Friday sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Black Friday purchase it works well and adds video feature to your news. We haven’t used for calling yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and a great addition to the other googles i have, i also like how it ties in with the camaras and i can access it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived just as pictured and very easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it I love my Google I have everywhere on the house I can call my son check my front door I love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid but not perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reboots itself regularly, doesn't hear me, and the sleep sensing leaves a lot to be desired. Otherwise, it's not a bad smart display, if you can get it on sale.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, KoriTamashii. We're sorry to hear that your experience with the Nest Hub(2nd gen) has been less than ideal. We suggest following the instructions on the link here to help fix any Sleep Sensing issues: https://support.google.com/googlenest/answer/10356782

      If you've tried the steps on the link before or if the issue still persists, then we recommend reaching out to our support team. It's important to us that we provide you with the best help possible and identify the cause of the rebooting and Sleep Sensing issues you’re experiencing with your device. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and it came in sooner than expected. Works good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient in the kitchen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful to have in the kitchen to look at recipes and use as a timer. The photo frame is great to share pics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves using it to watch shows and youtube videos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my upgrade of my Google nest. Its the best investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My electronic friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got crazy with this,is an amazing device,i really recommend it to anybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life is good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can link my flood light washer and dryer and my thermostat for voice commands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personal assistant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product by Google. Got it for my parents. they loved it. Although I'm not a big fan that google listens to you all the time. but do you care!? lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Hub

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service and great device amazing quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, makes my household smart and my life easier.

    I would recommend this to a friend
  • Cons mentioned:
    Responsiveness

    Rated 5 out of 5 stars

    Where is she going to respone?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only complaint I have is that we have two of these devices one in our bedroom and one in our family room. When you tell it a command it gets carried out, but your reply to the command comes in on the other system sometimes. Occasionally my phone will chime in an answer. But the command get carried our very well

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there Greg, thanks for letting us know the issue. We're sorry to hear that you're having some issue when giving voice commands to your Nest Hub (2nd Gen). We understand issues like this can be difficult at times, that's why we've come up with helpful ways to fix issues, like the one you're having. Here are some quick steps you can follow to address this issue:
      - Update your Google app version.
      - Make sure to add the same Google account to both devices.

      If you still experience the same issue, you're more than welcome to contact our support team. We'll certainly do our best to help you with your support needs here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Good for smart home control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set it up in the kitchen works great to control all smart functions in the house. Netflix and Hulu control are very limited.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift of Google Assistant

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as a gift, went to the home and looks like she was using it with no issues. She was pretty happy with the gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yippie - Amazing Technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who doesn't have a Google Assistant? What an amazing product at my fingertips, at the home or the office, we have many of them. QHIINC.COM

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatly purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was as decribed. Great product. Handy in my kitchen.

    I would recommend this to a friend