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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5038 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 5,038 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get you one its worth it. This is my second one. Yeah

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart hime helper

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    working as intended

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great with our entire nest home system. 5 temperature sensors 3 cameras & no subscription required!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to bedside table. Ok google send review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it during the Black Friday deals. Great product for the value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a tool necessary for a new time either I’m learn to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great smart device to showcase photos!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a few to put around the home to showcase photos from Google Photos. Sound is not as great as the Hub Max or the original Google Home Speakers.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, RCasio. Thanks for the feedback. We appreciate you being heavily invested with Google Nest devices including the Nest Hub (2nd Gen), and we’re glad that you like its Google Photos feature. We hear your concern about the sound quality, and we’ll share this with the right team for future improvements.

      Meanwhile, you can try adjusting the volume of your Nest display that may improve your experience, either by voice, by touch, or from the Google Home App. You can also change the audio settings of your in the Google Home app following the steps below:
      - Make sure your mobile device or tablet is connected to the same Wi-Fi or linked to the same account as your Nest display.
      - Open the Google Home app.
      - Tap the device you want to adjust, select Settings, select Audio, then select Equalizer.
      - Adjust Bass and Treble level.

      If more help is required, feel free to find us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Nest Hubs' are awesome! I bought one for myself to take to the office. It helps me keep track of my schedule. Nothing like telling google to schedule your appointments and then getting reminded on your phone. It also has a nice speaker. Connect it to your music app of choice and play whatever, whenever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Annoying.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this often plus I have Amazon products. What bugs me about this is it dims automatically when room lights go off. I never use that feature in my phones or anywhere else And I can turn it off. Really annoying!

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Gonzo, thanks for giving us time to share your feedback on Nest Hub (2nd gen), and we're sorry to hear that it's an annoying experience for you.

      Whenever your room is dark, Low-light mode will be enabled. It will be enabled regardless if Ambient EQ is on or off. When in Low-light mode, the display will either show the time or turn the screen off completely. You can adjust the settings for when to activate Low-light mode, and select what you’d like the screen to show during Low-light mode when you navigate to the Display settings on your Home app.

      Also, the minimum brightness of your Nest display's screen can be adjusted in Display settings. The effect of this setting will mostly be visible when the Low-light clock shows, and enables you to make the Low-light clock dimmer or brighter, to best suit your individual preference. If you find the Low-light clock to be too dim when the room is dark, change the minimum brightness to Bright or Brighter.

      If help is needed, let us know whenever you have time and we'll do our best to provide a better experience for you: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Echo.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these i purchased 2. I would highly recomend this. It shows the weather and you can call people on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great gift my stepdaughter and family liked it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought New! great addition to building a smart home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy greatness again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent transaction. Product was described really well. I would buy from this company again Product was of great quality and I will be back for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service, The seller helped me and answered my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item it does so much with other Google Home products, and love the video aspect of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. I have the nest mini and audio. Got this for my son.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Looks good, helps communicate in the house

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this to call kids throughout the house. Like the games, and ease of use as well. Mostly just use it in the morning for weather updates. Looks nice on the counter as well.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Trickcom, we’re glad to have your feedback about your experience with using the Nest Hub (2nd gen), and we appreciate that you like some of its features. There’s a lot of ways to enjoy the Nest Hub (2nd gen). You can get an all-day help on your Nest display. With voice match, you can get your personalized events, commute info, reminders, and more. You can get rich and visual answers about recipes, local businesses, sports, and more. With home view, see and control compatible devices in one view or voice-control thousands of compatible devices, from lights and cameras to TVs and more, all from a single dashboard. You can visit this link to learn more about other things you can do with the Nest Hub (2nd gen): https://support.google.com/googlenest/topic/7195269

      If you have any concerns about the Nest display, and with using its features effectively, please let us know here and we’d be happy to help: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features and works really well. Just limited vs Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best kitchen companion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the kitchen! I can look for recepeies in you tube!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for photos

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had one for several years and I love displaying all our family pictures. One of the best features.

    I would recommend this to a friend