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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5092 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the product's ease of use, sound quality, and screen size. Many also appreciate the effective Google Assistant, easy setup, smart home integration, and beneficial sleep tracking, considering it good value for its price. However, some users note the absence of a camera. A few customers have also experienced sluggish responsiveness and slow response times, and some mention limited compatibility with certain systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 5,092 reviews
  • Rated 5 out of 5 stars

    Best Hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt have high expectation because of how bad the Alexa one was but this is much better. Better build and nicer too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy didn’t last long

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but I prefer the Alexa, I have 3 this one cuts off for no reason and I have to Re set it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Definitely worth the purchase. I display pictures on mine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yippie - Amazing Technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who doesn't have a Google Assistant? What an amazing product at my fingertips, at the home or the office, we have many of them. QHIINC.COM

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multi-Use product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A super convenient, multifunctional device! I use it all the time! It is connected to my doorbell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEST HUB 7”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this as a picture frame. I can actually now see all my google photos. Pictures are very crisp and clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it everyday. sound quality not so great but otherwise a good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest hub works with nest camera monitoring clock is another great feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this it has ao many options im atill learning i am very satisfied with this purchase as well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Looks good, helps communicate in the house

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this to call kids throughout the house. Like the games, and ease of use as well. Mostly just use it in the morning for weather updates. Looks nice on the counter as well.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Trickcom, we’re glad to have your feedback about your experience with using the Nest Hub (2nd gen), and we appreciate that you like some of its features. There’s a lot of ways to enjoy the Nest Hub (2nd gen). You can get an all-day help on your Nest display. With voice match, you can get your personalized events, commute info, reminders, and more. You can get rich and visual answers about recipes, local businesses, sports, and more. With home view, see and control compatible devices in one view or voice-control thousands of compatible devices, from lights and cameras to TVs and more, all from a single dashboard. You can visit this link to learn more about other things you can do with the Nest Hub (2nd gen): https://support.google.com/googlenest/topic/7195269

      If you have any concerns about the Nest display, and with using its features effectively, please let us know here and we’d be happy to help: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Best Buy greatness again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent transaction. Product was described really well. I would buy from this company again Product was of great quality and I will be back for sure

    I would recommend this to a friend
  • Cons mentioned:
    Camera

    Rated 3 out of 5 stars

    Google Dou

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but there's no camera. The family loves Google Dou

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice speaker and does so much. The touchless feature is a nice addition. Though I would like to have the nest app or a multi-camera view.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grandmother what a great product she loves it !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product I pruchased.. multipurpose and very entertaining.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice toy to have. Good design. Helpful if your phone is not available.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Annoying.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this often plus I have Amazon products. What bugs me about this is it dims automatically when room lights go off. I never use that feature in my phones or anywhere else And I can turn it off. Really annoying!

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Gonzo, thanks for giving us time to share your feedback on Nest Hub (2nd gen), and we're sorry to hear that it's an annoying experience for you.

      Whenever your room is dark, Low-light mode will be enabled. It will be enabled regardless if Ambient EQ is on or off. When in Low-light mode, the display will either show the time or turn the screen off completely. You can adjust the settings for when to activate Low-light mode, and select what you’d like the screen to show during Low-light mode when you navigate to the Display settings on your Home app.

      Also, the minimum brightness of your Nest display's screen can be adjusted in Display settings. The effect of this setting will mostly be visible when the Low-light clock shows, and enables you to make the Low-light clock dimmer or brighter, to best suit your individual preference. If you find the Low-light clock to be too dim when the room is dark, change the minimum brightness to Bright or Brighter.

      If help is needed, let us know whenever you have time and we'll do our best to provide a better experience for you: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Convenient in the kitchen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful to have in the kitchen to look at recipes and use as a timer. The photo frame is great to share pics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything i hsve switched from Alexa to google in my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Nice Display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good device for a number of things. I mostly use mine as an alarm clock in the bedroom.

    I would recommend this to a friend