Customer Ratings & Reviews
- Model:
- GA02308-US
- SKU:
- 6450822
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the product's ease of use, sound quality, and screen size. Many also appreciate the effective Google Assistant, easy setup, smart home integration, and beneficial sleep tracking, considering it good value for its price. However, some users note the absence of a camera. A few customers have also experienced sluggish responsiveness and slow response times, and some mention limited compatibility with certain systems.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Responsiveness
Where is she going to respone?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the only complaint I have is that we have two of these devices one in our bedroom and one in our family room. When you tell it a command it gets carried out, but your reply to the command comes in on the other system sometimes. Occasionally my phone will chime in an answer. But the command get carried our very well
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there Greg, thanks for letting us know the issue. We're sorry to hear that you're having some issue when giving voice commands to your Nest Hub (2nd Gen). We understand issues like this can be difficult at times, that's why we've come up with helpful ways to fix issues, like the one you're having. Here are some quick steps you can follow to address this issue:
- Update your Google app version.
- Make sure to add the same Google account to both devices.
If you still experience the same issue, you're more than welcome to contact our support team. We'll certainly do our best to help you with your support needs here: https://support.google.com/googlenest/gethelp
Awesome
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it I love my Google I have everywhere on the house I can call my son check my front door I love it
I would recommend this to a friendGreat for photos
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had one for several years and I love displaying all our family pictures. One of the best features.
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything! Whole house is walking around saying “hey google”
No, I would not recommend this to a friendGreat Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Displays my photos and you can ask it anything.
I would recommend this to a friendBetter than expected
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good smart home product with Google Fit integration. Highly recommend it over the Nest Mini.
I would recommend this to a friendNot bad.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its pretty decent for what it does, the software needs some improving but all in all its not a bad home assistant.
I would recommend this to a friendGoogle Nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nifty little gadget that I can ask whenever I have questions about anything.
I would recommend this to a friendWill Buy Again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice addition to the bedside table. Very responsive to voice commands and just really fun little toy.
I would recommend this to a friendPerfect!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Workes amazing and I love it! Helps me keep on top of things and versatile.
I would recommend this to a friendGreat mini smart Display
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it every day for weather and controlling my smart devices in the house.
I would recommend this to a friendVery good option for busy life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been extremely very useful, as I have very busy schedule and this device made by life easy.
I would recommend this to a friendThe best at best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I keep buying at Best Buy this product is perfect for what I need
I would recommend this to a friendGreat smart display, sleeping track doesn't work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.super convenient smart display, however sleep function difficult to use if you don't have furniture next to your bed. bought this to use for sleeping function but at the end didn't work out as I could not place the device next to my bed.
No, I would not recommend this to a friendGoogle hub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second one I've bought love it i tell everyone about it
I would recommend this to a friendSolid but not perfect
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reboots itself regularly, doesn't hear me, and the sleep sensing leaves a lot to be desired. Otherwise, it's not a bad smart display, if you can get it on sale.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, KoriTamashii. We're sorry to hear that your experience with the Nest Hub(2nd gen) has been less than ideal. We suggest following the instructions on the link here to help fix any Sleep Sensing issues: https://support.google.com/googlenest/answer/10356782
If you've tried the steps on the link before or if the issue still persists, then we recommend reaching out to our support team. It's important to us that we provide you with the best help possible and identify the cause of the rebooting and Sleep Sensing issues you’re experiencing with your device. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Nice little gadget.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well to control my Nest Thermostat. Like the look and style of it.
I would recommend this to a friend- Pros mentioned:Sound quality
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google Nest Hubs' are awesome! I bought one for myself to take to the office. It helps me keep track of my schedule. Nothing like telling google to schedule your appointments and then getting reminded on your phone. It also has a nice speaker. Connect it to your music app of choice and play whatever, whenever.
I would recommend this to a friend Good but not perfect.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too big of a fan of the user interface but it does what I need well enough. I mainly control my smart lights and view my cameras. It’s nice that you can have the cameras on constantly streaming to the hub. The alarm is really nice as well. I just raise my arm in front of the hub to snooze or say “stop” to cancel it. One thing that is weird though is that i can say “hey google, turn on bedroom light” and it will do it but the screen will say the accessory is not responding sometimes. I use Philips hue. Last thing is saying “hey google” just feels long, makes me miss Alexa.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Demarcus, thanks for sharing your feedback. We’re sorry to hear that Nest Hub (2nd Gen) didn’t meet your expectations.
We could be looking at a possible connectivity issue that affects the overall performance of your Nest Hub, and it’s important to make sure that this is not caused by a spotty or weak Wi-Fi signal. We suggest checking your Wi-Fi network for a strong and reliable connection. If you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network, removing other connected devices to your Wi-Fi may relieve network congestion. You can also try doing a factory reset to improve its performance.
If you need assistance, you can always reach out to our support team We’d be happy to help here: https://support.google.com/googlenest/gethelp
Awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally recommend. Mainly if tou have other google home products.
I would recommend this to a friend