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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5027 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 5,027 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for Kids – Fun, Smart & Helpful!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Google Nest Hub for my kids, and it has been an absolute game-changer! The display is crisp, the sound quality is great, and the voice recognition works flawlessly. My kids love asking Google to play their favorite songs, watch fun videos, and even get help with their homework. The bedtime stories and sleep sounds are a fantastic feature, making bedtime smoother and more enjoyable. Plus, the digital photo frame brings up our favorite family memories, which they love seeing. Overall, an amazing smart home device—highly recommended for families!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Really useful. I like it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can be as simple as a clock or as in depth a day planner or mini entertainment center as you can find anywhere. Super simple to use straight out of the box if you already have google assistant. Even if you dont its as easy as downloading the app. I use it to control all the google connected items I have from my nightstand. The security cameras look great, the music and youtube selections are endless (with subscriptions for whatever you use) and they sound a lot better than you might expect. I dont even have to touch it to get it to stop playing something or to shut the alarm off, I just wave by it. I like it a lot and I find it extremely helpful/useful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have one for the living room and adding another one for the bedroom makes it easy putting notes, reminders, entertainment, etc. It’s compact and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I loved how I was able to see pictures as well

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    I love it. But make sure u know what your getting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does exactly as expected. I already have a Nest mini and I'm excited to continue adding to my google home collection. I absolutely love it. It is helpful to have a music subscription, lucky for me I've been using youtube premium for years now so I can use youtube music with my smart speaker. It might be smaller than expected for some people but I read the dimensions before ordering and knew what I was expecting. The black Friday sale on it was awesome, great price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice echo alternative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Its good for photos and you tube music! And very easy to set up and use

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not exactly my first rodeo with a nest hub. This would be my 5th fourth one though. I know you might be thinking that's a lot. But to be fair the first didn't fail due to poor quality of software. It was an external component that did that. So here I am, I shopped around to find one on a "deal" and landed on Best Buys website. Now I have one at my computer station for various reasons. I can now do many things from my "hub" without the need to pick up my phone and sign in. Changing the thermostat, watching a football game or streaming something else, to viewing my security system, plus much, much more. The deal made this clearcut for me. Yeah the screen isn't gigantic but it does what it needs to do and then some. It's also not like I'm viewing the screen from 10+ feet away. The options for background wallpapers are nice. Time is large to be seen along with weather. Can be very helpful for those who don't mind having a device monitor your conversation for queue words. Richard Nixon would be mad about wire taping becoming so "cool" and "ok", with what happened to him. Anywho, that's another topic these these newer generations could research, however, if ya don't mind having a device eavesdrop on you, "hello Google" you'll land in another home and someone else may find you useful too...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect for organizing my schedule. It also gives me weather alerts and lets me control my home electronics. I watch movies, videos, and listen to my favorite music. It's my constant companion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home addition

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Nest Hub (2nd Gen) is a fantastic smart display for any home. It’s compact, stylish, and works seamlessly with Google Assistant for controlling smart devices, playing music, or displaying photos. The sleep tracking feature is a nice bonus, especially for bedside use. While the sound quality is decent for its size, it lacks a camera for video calls, which may be a downside for some. Overall, it’s a great addition for those looking to enhance their smart home setup without taking up much space.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Can be slow at times, but still a great assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though they can be a little slow due to their aging internals, the Nest hubs are still great for all kinds of things. We regularly use it for timers, alarms, shopping lists, and weather updates. It's also great for those times when random questions pop up in your head that you need an answer to, and your phone is in the other room. Also, the speak is loud and sounds great! Awesome for when we're hosting parties and syncing the sound with our sound bar and other Nests.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It's perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect for putting in the bedroom and the sound is very good.

    I would recommend this to a friend
  • Cons mentioned:
    Camera

    Rated 4 out of 5 stars

    No camera in Kitchen: kindofabummer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture frame and security camera viewer and nice way to turn on lights and the TV off (but not on). Been a nice little addition to the corner of the kitchen. Able to play YouTube channels but Google Assistant gets it wrong a lot. But that's not a reflection on this device. Haven't used the bed stand function to track sleep. Would be useful if I didn't buy a Lenovo Smart Clock at the same time. The sleep function of this device was not well advertised. But to track sleep patterns without wearing a watch to bed would be nice. I forget it doesn't have a camera. I tried to Duo call my wife from work on my lunch break but this device lacks a camera. Wonder why it wouldn't convert to allow her to see me but I only get Audio? That would really made it a "Smart" hub.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son and he loves it, he controls his lights, TV, etc with it. The volume in the speaker is great too, I have one in my kitchen too and is great for recipes and listening music while cooking, also I can control my security camaras and stream live from this device. I definitely recommend this item

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just what I needed very informative and easy to program

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    1st time customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m still getting use to it. It’s a cool assistant hub that speaks to most wireless device in the home. Easy to manage that way remote on the hub or by saying “hey google”. Pros: I have enjoyed setting alarm, playing relaxing music watching YouTube directly or it being link to play request on my tv. There are many features. Cons: I purchased this as a way to view my security systems set up. One, I which it had split screens to show multiple angles. The issue I have experienced is that the live feed will freeze on the screen. I then would have to unplug it to reset. Another is that it does not stay on too long stating feed not available. So great for entertainment not as great for security purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Google Nest Hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very electronically challenged, but the set up was a breeze. If im watching a show, I can cast bring it with me to another room with the Nest. No longer have to search for soothing sounds for sleep, just ask google to play some. Get the outside weather/temp, with just a question. Tune to my favorite radio stations, with just a command. Turn the volume/lighting up/down, with just a command. Find out my sleep patterns and suggestions on how to improve it. I love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice one

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids enjoy placing music on this device while it serves to monitor the nest doorbell. Enjoying it though I would prefer you buy the one with camera so you can call home via Google duo and talk to the kids

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Small Screen, Big Performance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these to pair with my new Nest Doorbell, among other tasks. It paired easily with the doorbell and lights, and it also serves as a great entertainment option on my own or with guests. The small screen produces an excellent picture and the sound quality is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Nest Hub 2nd generation is an exceptional purchase that offers a seamless smart home experience. With its vibrant 7-inch display and sleek design, it effortlessly blends into any room decor. The device serves as a versatile hub, providing convenient control over various smart devices, such as lights, thermostats, and cameras, through simple voice commands. The audio quality of the Google Nest Hub 2nd gen is impressive, delivering clear and balanced sound for music, videos, and voice calls. Its integration with popular streaming platforms like YouTube and Spotify makes it a fantastic entertainment companion. The ambient EQ feature adjusts the screen's brightness and color temperature according to the room's lighting conditions, ensuring a comfortable viewing experience. Another standout feature is its built-in Google Assistant, which responds quickly and accurately to queries and commands, providing valuable information and performing tasks effortlessly. The device also doubles as a digital photo frame, displaying your cherished memories when not in use. Overall, the Google Nest Hub 2nd generation is an excellent addition to any smart home setup, offering convenience, versatility, and exceptional functionality in a stylish package.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great addition to my kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Neat Smart Display with Google Assistant and I am absolutely thrilled with it! It is incredibly easy to set up and use, and the voice recognition is spot on. The display is bright and clear and the sound quality is good enough. I love being able to ask Google questions and get answers right away. It's also the perfect little jukebox when paired with YouTube Music.

    I would recommend this to a friend