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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5092 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are pleased with the product's ease of use, sound quality, and screen size. Many also appreciate the effective Google Assistant, easy setup, smart home integration, and beneficial sleep tracking, considering it good value for its price. However, some users note the absence of a camera. A few customers have also experienced sluggish responsiveness and slow response times, and some mention limited compatibility with certain systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 5,092 reviews
  • Rated 5 out of 5 stars

    working as intended

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great with our entire nest home system. 5 temperature sensors 3 cameras & no subscription required!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my kitchen. It connects with my nest doorbell. I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product which can help in smart home applications with other Google products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these i purchased 2. I would highly recomend this. It shows the weather and you can call people on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Useful Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful device. I use it to do a bunch of stuff ranging from setting my indoor thermostat, to setting alarms, and displaying photo albums.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life is good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can link my flood light washer and dryer and my thermostat for voice commands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third google home assistant and I enjoy them all. They are compatible with my other smart home devices and It is a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Smart Google Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product, it connects to my devices and runs smoothly. It adjusts to my room lighting too so it's not too bright. Overall good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using for the past couple months and still happy with my purchase. Good integration with other smart devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great less filling great gateway to automating my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with the nest door bell and I’m very happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid device. Don’t plan on using it for viewing your home cameras though. It take a bit for it to load on the screen.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Rms1, thanks for your time sharing your feedback on Nest Hub (2nd gen), and we appreciate that you find it a pretty solid device. We hear your concern about viewing your cameras and are sorry to hear it takes a bit to load on the hub.

      To understand the underlying reason why it takes time to view your cameras using the hub, you can try disconnecting some of your connected devices to relieve traffic on your network and observe if it helps to keep your Nest cameras connected. You can also try lowering the video quality to check if it improves connectivity as high resolution video streaming requires strong and reliable bandwidth availability. If you see an improvement, then this may mean that your Wi-Fi bandwidth is not enough to keep all your devices connected. You can consider contacting your internet service provider for a resolution.

      You may also get in touch with our dedicated team so we can check whether the issue is caused by the Nest Hub, the cameras, or other environmental factors. You'll find us always available to help you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great device. I have it next to my bed so it can double up as a clock. Good volume if you're not picky about sound quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kind of ok product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not super happy with this product. I do not use the display anything other than time or temperature. Resolution is not great.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, DeltaBravo19. We appreciate you for sharing your feedback on Nest Hub(2nd gen). We're sorry to hear that your experience with the device has been less than ideal. We recommend reaching out to our team of specialists so we can help you explore what else the Nest Hub(2nd gen) can do for you to improve your overall experience. Please contact us on our Google help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Perfect kitchen tool.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The number one thing we use these for is a kitchen timer. You can verbally set multiple timers when baking and be able to view remaining time on the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great - love it. Can’t wait until we get all the other things to go with. Sometimes there is a delay or a connection issue but mostly works great !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy initially, but when we had to reset up due to Wi-Fi changes it was very complicated. However the product itself is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    forget about gen 1 and just buy this

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest hub pretty much fixes al the problems from the past gen so if you are looking for a smart display you are good to go with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, works well for us to keep the entire household on top of things like appts, events, etc..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item it does so much with other Google Home products, and love the video aspect of it

    I would recommend this to a friend