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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5038 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 5,038 reviews
  • Rated 5 out of 5 stars

    View Pictures

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, we really love it for viewing pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great, i can see my little one all the time by the pictures i put as wallpaper. and great to wake me up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Devices Are Good Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never owned a Google product and had issues with it. The quality is good. The feel and the weight are good. It's a great device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Big Bang

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The next best thing since the 1st generation. I think that the quality is magnificent and that the price to purchase was right on top.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really cool integration with google photos

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screensaver feature is really cool. It shows random memories from google photos. The speakers are below par for music

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, SeshaV. Thank you for choosing Nest Hub(2nd gen). We're glad to hear that you're enjoying your experience with the device. Your feedback on the speakers is appreciated and we've taken note of it. If you run into any questions, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, crispy image. I have it in my daughter's room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for monitoring cameras

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this alongside the nest cameras as a baby monitor!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful kitchen gadget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really loving this as my hands-free recipe-display & cooking timer in the kitchen. Audio is reasonable. Plagued by usual Google gremlins where sometimes you talk to kitchen & living room mini responds.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi medievalmvb, thanks for posting a review. We’re sorry to learn that you’re having issues with the voice commands on your Nest Hub (2nd gen).

      Sometimes, your Nest Hub (2nd Gen) might not activate when you say “Hey Google” or “Ok Google,” particularly in a noisy environment. If this frequently happens, you can make it more sensitive to the hotword. If you haven't tried yet, we recommend retraining Nest Hub (2nd Gen) with your voice using the Voice Match feature to better recognize your voice commands:

      Retrain Voice Match
      - On your phone or tablet, open the Google Home app
      - At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
      - Tap Teach your Assistant your voice again and then Retrain.

      Change Nest Hub’s hotword sensitivity
      - Open your Google Home app
      - Select your Nest Hub (2nd Gen)
      - At the top right, tap the Settings (Gear) icon
      - Then tap Audio.
      - Then tap "Hey Google" sensitivity and adjust the slider to make your Nest Hub (2nd Gen) more responsive to the hotword.

      Also, make sure that all of your Google Home display and speakers are connected to the same Wi-Fi, and linked to the same account.

      If still unresolved, feel free to reach out to our support team so that we can take a look at the issue and help improve your experience here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good but I don’t know how to get rid of pictures that I put in that I don’t want in my slide show. Can you please tell where to go? Sharon

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Little Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a Google Nest Mini in the den adjacent to our kitchen, where we placed the Google Nest Hub (window above kitchen sink). FYI: Google speakers produce amazing sound, great is you like music! The Nest can control the sound level of Den speaker to play together. The Nest has many options, like internet access, and even making phone calls!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for playing music and videos

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the music and videos played on this device much better than the smaller Alexa echo show.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    FacuNest

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty handy. It helps in the kitchen where I placed it. I still think google need to do some extra push in conectivity with other google home devices thogh. Minor onces, but with great impact

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there FacuLG1, thanks for the feedback that you shared about the Nest Hub (2nd gen). It seems that you’re having issues with the connectivity with your other Google Home devices, we’d be able to help improve your experience if you can tell us more about your concerns with using the Nest display. You may reach out to our dedicated team through our available support channels here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Cool beans

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a gift for overseas family member and they love it. First of all it works, in East Asia. Second, it's a great assistant. Nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing. I can monitor whats going on in my home from my office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    google home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all my google hubs, we have one in almost every room and love the convenience of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart house

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart house and adt alarm video we love it in tha security room and kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great smart device with a display. It's nice to be able to speak to it but also have the controls on a screen. Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart display.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart display. Works well with all Google products and especially Google cameras. Very useful to monitor your sleep quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Connects well with my smart home accessories and I love how it connects to my google photos! So many great little features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. I use tge alarm daily. Love seeing the pics pop up throughout the day

    I would recommend this to a friend