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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5092 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the product's ease of use, sound quality, and screen size. Many also appreciate the effective Google Assistant, easy setup, smart home integration, and beneficial sleep tracking, considering it good value for its price. However, some users note the absence of a camera. A few customers have also experienced sluggish responsiveness and slow response times, and some mention limited compatibility with certain systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 175 Showing 3,481-3,500 of 5,092 reviews
  • Rated 5 out of 5 stars

    Fantastic smart home item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can control my lights, thermostat, cameras, and view them all on my display. Alarms, sleep tracking, anything you need it’s on here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is connected with the door bell and works perfectly fine. Satisfies the need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product i love my nest hub it was a bit complicated getting it set up but overall grea/ device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent birthday gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Google Nest Hub as a birthday gift for my sister. She loves it. Everyday she is discovering new things the device can do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Worth Adding To Your Nest Smart Home System

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Nest Hub to go along with Nest Cameras and other smart devices but found the interface to be clunky and it really didn't add anything to the experience. The phone app was still quicker than using the Nest Hub and most voice commands weren't recognized or led to anything useful. Can't recommend this product in its current state even while being a fan of the other Nest home products.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi BrenSda, we appreciate you for sharing your review here. We're sorry to hear that your experience with the Nest Hub(2nd gen) has been less than ideal when it comes to the interface of the device. We suggest that you retrain your Nest Hub to better recognize your voice as this may help with voice control. We also suggest adjusting the Hotword sensitivity as it may also be helpful with the issue. You may follow the steps below to help improve your experience:

      Retrain Voice Match:
      - On your phone or tablet, open the Google Home app.
      - At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
      - Tap Teach your Assistant your voice again and then Retrain.

      Change Nest Hub's Hotword sensitivity:
      - Open your Google Home app.
      - Select your Nest Hub.
      - At the top right, tap the Settings (Gear) icon.
      - Then tap Audio.
      - Then tap "Hey Google" sensitivity and adjust the slider to make your Nest Hub more responsive to the Hotword.

      If the issue still persists or if you've done the steps before, please don't hesitate to contact us on our Google Help site and let us help you in finding a better resolution. You can reach our help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great, i can see my little one all the time by the pictures i put as wallpaper. and great to wake me up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for alarms or reminders as some with adhd I tend to forget what I need to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good device

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good devide for having notifications at your hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New upgrade

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google at your finger tips. We had the google assistant previously but we had to upgrade as the display screen was glitching colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for connected homes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeping our home connected is easy with Google Assistant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it on my kitchen, it has a nice áudio quality, can show me the calendar, recipes, and almost everything I could want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hey Google

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just works. We already had an Alexa, but this gives us the video too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good assistant

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Youll likenit I recomment getting one for wagh rork

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! I wish i would have bought it sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, very convenient, the tablet screen is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little thing of awesomeness

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this display. Helps me in the kitchen all the time.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using it for a while and it is a great product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has many different features and functions that came in very handy.The only thing i would complain is the input d elay Isometimes, but it wasnt a big problem.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Rafael, thanks for choosing our Google Nest products. We're glad to hear that you like the features and functions and that they came in handy. However, we're sorry to hear that you're having some delay issues with it. If you're willing to try, resetting Nest Hub (2nd Gen) can be helpful in fixing some issues like delays and performance lags. To reset Nest Hub, check on the back of Nest Hub, press and hold both volume buttons together for about 10 seconds. Your Nest Hub will let you know that it's resetting. You may also need to set up your other devices with Nest Hub (2nd Gen) after resetting.

      We'd like to help you further if the issue proves to be persistent. You're more than welcome to reach out to our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazed by this product! The screen and speaker are excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device for all costumes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device with a good quality. I love Google devices!

    I would recommend this to a friend