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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5092 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the product's ease of use, sound quality, and screen size. Many also appreciate the effective Google Assistant, easy setup, smart home integration, and beneficial sleep tracking, considering it good value for its price. However, some users note the absence of a camera. A few customers have also experienced sluggish responsiveness and slow response times, and some mention limited compatibility with certain systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 5,092 reviews
  • Rated 5 out of 5 stars

    Good hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very beautiful hub with new features it can monitor your sleeping and then give you a report of how you did. I like it so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get one

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this its very very good to have in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this for my mom for Christmas she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is great. I ended up using it as my alarm next to me bed and I can control a bunch of smart features for my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for monitoring cameras

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this alongside the nest cameras as a baby monitor!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful in the Kitchen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful in the kitchen and has a modern and minimalist design. I also purchased several for family members. Thumbs up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    View Pictures

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, we really love it for viewing pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product came in handy with the rest of my smart home products. Highly recommend to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite Google product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very versatile. I use it to do my makeup and listen to music or watch videos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best products we’ve used in our house!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, crispy image. I have it in my daughter's room

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very quality home essential

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recipes … westher reports … christmas music you name it this home device has you covered i truly love having these i ordered 2 ans dont regret it one but great sound quality once you get used to having this, you just can’t live without them. Thank you Best Buy thank you Google.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this little display

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this was only a picture frame it wouod be worth it. Picutres automatically update plus can control all of the smart home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice device. I like google products in general and this one serves me well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for music pics and social media…set up voice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    cool accessory for google fans

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cool gadget but I don't seem to use it as much as I thought I would; it does like to pick up my conversations and respond awkwardly funny at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids and I love our new nest hub . I should have bought it long time ago.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bang for the buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly pleased would purchase again, must be connected to same wifi on your phone to control vol. At times hard to hear my request have to get closer to listen to me, overall works good.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Leecie, thanks for sharing a review about your experience with Nest Hub (2nd gen), and it’s unfortunate to learn of your issue with the performance of its Google Assistant.

      If your Nest display is having a hard time picking up your voice commands, there’s a possibility that it’s having trouble connecting with Google. We’d like to rule out the possibility of your Wi-Fi connection being the cause, and if you haven’t yet, we suggest the simple steps below:
      - Unplug your Nest Hub and wait for 10 seconds, then plug it back in. Wait for the device to reboot, then try to ask the Assistant your question again.
      - Reboot your modem and router.
      - Try to switch between 2.4 GHZ and 5 GHz network to see which band is more reliable
      - Test with another speaker or display (if you have any).
      - If there are nearby devices that may cause interference, such as microwave ovens, wireless speakers, baby monitors, Wi-Fi routers, try to move your Home Max to a different room, or to move it closer to your router.

      Also, Retraining your Nest display, to better recognize your voice, and adjusting the Hotword sensitivity may be helpful with the issue. You may follow the steps on these help articles:
      - Check which devices are using Voice Match: https://support.google.com/googlenest/answer/7588195
      - Adjust how sensitive Google Assistant is to “Hey Google: https://support.google.com/assistant/answer/9712065

      We have specialists always ready to help improve your experience. If further assistance is required after trying the steps above, you may contact us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    little secretary.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time setup took a bit time. very convenient to use. you can hook up with bluetooth speakers too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. I have a Google or Google Mini in several rooms. Can't get enough of "Okay Google".

    I would recommend this to a friend