Customer Ratings & Reviews
- Model:
- GA02308-US
- |
- SKU:
- 6450822
Customer reviews
Rating 4.7 out of 5 stars with 5027 reviews
(5,027 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Hey Google
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can easily play music with this small item. Fast and reliable.
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Sand
I would recommend this to a friend- Pros mentioned:Ease of use, Price
Rated 5 out of 5 stars
New toy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this little gadget for my newly acquired smart home. Easy to install. Price was right. Some days are more challenging than others, but Google and I are finally being able to communicate. I finally figured out that he is not a mind reader. You have to be more precise with what you ask. I'm a senior citizen that is trying to enter the 21st century. So I am learning to be more patient with google as well as myself.
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
I would recommend this to a friend - Pros mentioned:Google assistant, Sound quality
Rated 3 out of 5 stars
Not the fanciest, or the fastest.... but decent??
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For context, let me be clear that I've never before owned or used a smart home hub device with a display so my experience with this product marks my first time. Here are my take-aways: First, Google assistant is responsive via voice and after using for about a week I can say this little guy picked up what I was saying accurately about 9/10 times or more. For whatever reason, Google devices tend to work more reliably with my hue lights than Apple's HomeKit or using other 3rd party apps, so that was solid as well. Also, this little thing is surprisingly decent for watching a quick YouTube video at my office desk or catching the news headlines during downtime. All good things, but here's where things fall apart: There's only limited app support so what you've got in the latest update is it. While I'm happy this thing has Netflix and Spotify, it'd sure be nice if it had at least 2 or 3 more mainstream options for streaming video. The real kicker for me though, is that I can't believe Android people put up with these interface issues and poor user experience. The system looks dated and its laggy as all heck - it feels like this thing is running with a 5 year old (or older) chip inside of it! Don't even bother using your finger or the gestures as the lag will frustrate you into just giving up and using your voice instead. I'm legitimately surprised that this is Google's gen2 "Nest hub" experience. I seriously expected more. All of that said, the sound quality is tolerable and the fact that this one will play video at all while I've been told the larger one doesn't is mind-boggling, so that's a plus. Am I satisfied with it? I guess so... but I don't think I'd ever pay full price or buy a second one without Google making improvements. Yes, yes, I understand this is the hub doing the most at its price range but the truth (for me) is that the Christmas sale price is what made it worth it for me and I couldn't see myself spending full retail for something this clunky and half-baked. It's like someone at Google had great ideas about life with ambient computers helping us and then outfitted said computers with gen1 Android processors and cheap parts. Not an ideal experience, seriously.
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there KirkDouglasSD, thanks for choosing Google Nest products. We're sorry to hear about your disappointing experience with the interface and performance issues with Nest Hub.
Resetting Nest Hub may be helpful with the performance issue you are experiencing. This process will erase all data and you may need to set it up again. To reset, check on the back of Nest Hub, press and hold both volume buttons together for about 10 seconds. Your Nest Hub will let you know that it's resetting.
We value your feedback and we'll certainly pass this along to our product team since we're always on the lookout for opportunities that will help us improve our products and services. If you still experience the same issue even after resetting Nest Hub, we recommend reaching out to our support team for further troubleshooting and isolation. You may contact us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best product out there!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Defibktey couldnt say anythng bad about this product! Makes everyday tasks, reminders, and time to relax alot eaiser!
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect, if you have a Google Echo system, just grab one of these in each room and you're good to go. Snappy, easy setup
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
I would recommend this to a friend Rated 5 out of 5 stars
Great product and easy to setup and use!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a gift. The set up was very simple and quick! Once set up was complete, connecting it to my smart lights were very simple. The screen size is perfect. Just big enough to watch a instructional and small enough to be out of the way. I love being able to see and control all of my devices in one place.
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Sand
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Responsiveness
Rated 3 out of 5 stars
Google needs to fix their firmware.........
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have approximately three of these, I like the screen and the ability to play my security camera output over them (wifi cameras). The price for these was much higher, fifty is about right if you ask me. For the first few years I had my network this worked flawlessly but recently google lost a patent infringement lawsuit over their speaker functions and has had to disable those functions in everything. Google is not doing a good job with those firmware updates on this device, several times a day the device gets very slow responding, stops responding, claims it can't access the internet or just gives constant "something went wrong" responses. It happens on all of these units that I have - I don't blame my router but I suppose it could be part of the issue. I'm hoping that google gets their heads out of the dark places and fixes all that but I think the customers are going to need to make more of an uproar because they don't seem to be in a hurry it's probably a huge job. For the moment, my lenovo smart clocks are pretty much running things in my house because they are not currently having the issues this unit is. I also have a couple of the google smart speakers which are also having issues for the same reason. If you are using a google pixel phone and find your google devices are complaining about updates but won't update then you need to run home from a non pixel device (I used an old samsung tablet) this is a current problem that google knows about but has not yet fixed thankfully it only happens with older devices that need a major update because they have not been online for a long period.
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
I would recommend this to a friendBrand response from Nest Support
Posted .Hi suem, thanks for sharing the details of your feedback on Nest Hub (2nd gen). We’re sorry to learn of your poor experience with its performance and functionality. We can imagine how frustrating it can be to have all these issues at once, and this is not the kind of user journey we want to share with you. Since other non-Google devices work without any issues, we’d like to investigate for other reasons why the Google ecosystem is behaving differently. You may contact us at your earliest convenience here for real time services and assistance: https://support.google.com/googlenest/gethelp
- Pros mentioned:Screen size
Rated 5 out of 5 stars
Way better than an Apple HomePod Mini for $100
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you have $100, buy one of these instead of the Apple mini speaker. You get a colorful, touch-friendly screen, a very loud speaker, it acts as a hub, a Bluetooth speaker, and it can control all your smart home devices by voice or by navigating the screen. It plays YouTube videos right out of the box and understands you even if you're chewing food.
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Sand
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my mom for Mother’s Day. She likes it. The male voice was a nice change from Alexa. The antenna is good enough to reach her fav radio station that is 100 miles away and the screen is beautiful. We’ve experienced one of the software issues that worried me when considering it but then again we’re not doing anything complex on it. Nice also that logging into it via google account means it’s much better at suggesting music she likes because of her watch history on YouTube.
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
I would recommend this to a friend Rated 5 out of 5 stars
Near Hub is a GREAT home addition
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with all of our Nest products, especially this one. It provides all the functionality of a Nest Hub Max without a camera. The lack of a camera is a necessity for our purchase as this Nest Hub is on a desk that happens to be in a sleeping area. Very happy with this product, would highly recommend it and have purchased others as Christmas for family members.
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
I would recommend this to a friend- Pros mentioned:Screen size
Rated 5 out of 5 stars
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Works exactly how I wanted it to. Clear screen
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Sand
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Perfect
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! Heavily used, and the pictures is a plus
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Nest Hub Hey Google
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality, I love it for its different functions and perfect volume level
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Sand
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
THE BEST!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think it is one of the best gadgets I've ever had. I have been looking for a speaker but also I want my favorite pictures to display. I love how I can just say whatever I want like turning on my lights or setting my alarm and even playing for Spotify!
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
I would recommend this to a friend - Pros mentioned:Screen size, Sound quality
Rated 5 out of 5 stars
Perfect Replacement for Amazon Devices
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I must say, for the cyber deal of $49 each, i was able to get 2 for 1. Previously has echo show 5s. This blows it out of the water! Bigger, clearer screen. Sounds pretty amazing, considering its size! There is sooo much customization as per usual with google products. So definitely make sure to go thru them all in the app. Highly recommend!
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
I would recommend this to a friend - Pros mentioned:Google assistant, Screen size
Rated 5 out of 5 stars
Great Home Assistant
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great home assistant. The new features for this assistant makes this unit a must have for any home. The reminders are great and the device is small enough to place anywhere in the home. The 2nd generation features makes this unit a great addition to your automated home features, from security to managing additional appliances all linked into iOT.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Completes the entire home experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My whole house is set up with google and having a small monitor in the kitchen or by the night stand or on the bathroom counter. Can easily say “Hey Google, Good morning.” And the device will play and some times show you bideo of news highlights and more. Or you can program your own phrases as well like Coffee Time or Sock on the door knob… lol
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love watching the pictures and listening to music in my kitchen!
I would recommend this to a friend Rated 5 out of 5 stars
Easy on the wallet and easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at a good price. Easy to set up and use.
I would recommend this to a friend- Pros mentioned:Screen size, Sound quality
Rated 5 out of 5 stars
Very convenient!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! I put it in my kitchen so I can listen to music or watch my shows while cooking. It has good sound and I love that you can put a photo album to show while idle. It controls my lights and tv also so it’s very convenient. Good sized screen also.
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
I would recommend this to a friend














