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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5092 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are pleased with the product's ease of use, sound quality, and screen size. Many also appreciate the effective Google Assistant, easy setup, smart home integration, and beneficial sleep tracking, considering it good value for its price. However, some users note the absence of a camera. A few customers have also experienced sluggish responsiveness and slow response times, and some mention limited compatibility with certain systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 5,092 reviews
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it that I can use it with my iPhone, I can watch movies, youtube videos and set alarms

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 4 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs just like any other google assistant product; I like the viewing monitor displaying weather, videos and other items you choose to display. I use mine in the kitchen, so it is a refreshing change when using for recipes. The only thing that was a little disappointing was I thought the screen was bigger & the sound is not as rich as I figured it would be. All in all it was a good buy and would buy again.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi BigUlm, thanks for your feedback. It's awesome that you're using Nest Hub (2nd Gen) in your kitchen. However, we're sorry to hear about your disappointment with the screen size and sound quality.

      We understand that each person will have their own preference when it comes to sound quality. To improve your audio experience, we recommend adjusting the treble and bass settings by following the steps below:
      - Make sure your mobile device or tablet is connected to the same Wi-Fi or linked to the same account as your Nest Hub.
      - Open the Google Home app.
      - Tap the device you want to adjust > and then Settings > and then Audio and then Equalizer.
      - Adjust Bass and Treble level.

      If you're looking for a bigger screen, you may want to check the bigger Nest Hub Max. It comes with a 10"" HD touchscreen and more powerful speakers. Here's a link if you want to learn more about Nest Hub Max: https://support.google.com/googlenest/answer/7072284

      You may also contact our support team for more information and further guidance with any questions you may be having. We'll definitely do our best to provide you a better experience by reaching out to our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    One more google device

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have smart devices throughout the home and wanted something with a display. This was priced half off so I gave it a shot. Sound quality is similar to a mini, not amazing, but works.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi GlowWorm, thanks for posting your review. We're sorry to hear that your experience with your Nest Hub(2nd gen) didn't meet your expectations when it comes to performance. We'd recommend that you reach out to our support team and help you with improving the performance of your device or if you have any questions about your Nest Hub. You can contact us anytime on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Good as a smart home hub but not a good speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got tbis for cheap on sale. The speaker isn't very good and the screen isn't very big to work well as a photo frame. But its good as a smart home hub.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Memory Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice addition to the family room . I stream my pictures on it and share all the good times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandson communicator!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fun to communicate with my newer grandson and probably even better as he gets older.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Hub 7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the nice display that I bought. I recommended. And a very fast answer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great. It was quick to ship and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. We were so happy with it we bought another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleeping Sense is nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive alwya been curious of my sleep and the sleep sense is a cool app!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better then Alexa Show

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came from an Alexa show to this and I wouldnt go back. super easy to sync content and other subscriptions to this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than digital picture frame

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy Google products. Handy voice features and better than a digital photograph

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great accessory for any Google fan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have product for anyone that owns a nest doorbell, shows you who rang the door bell! Love it for Netflix while cooking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing for the kitchen!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love throwing cooking recipes on this while in the kitchen. Super fast and responsive. Love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it mainly to use with nest hello, it does what it supposed to do. Shows who is at the door when I’m cooking reading recipes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to put these around the house. Def makes things easier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eddie’s Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my google home device is very convenient l.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm listening to music right now

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good thing to listen to music with my mom and family

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google display

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't really used it much. But it seems it's just as good as my echo show

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this google nest! My daily use device when im home! Might buy another one for my home office.

    I would recommend this to a friend