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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5092 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the product's ease of use, sound quality, and screen size. Many also appreciate the effective Google Assistant, easy setup, smart home integration, and beneficial sleep tracking, considering it good value for its price. However, some users note the absence of a camera. A few customers have also experienced sluggish responsiveness and slow response times, and some mention limited compatibility with certain systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 5,092 reviews
  • Rated 5 out of 5 stars

    Smartclock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely usefull, works better then expected. Many features and can programmed to your specific needs and habbits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice products, very good vlaue and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Google anything.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am addicted to Google home. This will be 1 of 10 devices in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and great pickup service by Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our google nest hub we linked it to Wyze V3 cameras outside and can see everything very clearly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Googler

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey Google do the thing.. Love Google integrration

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    I like the big screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the big screen, and the sleep tracking. Not so easy to use though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing bedside speaker.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After doing some research I found that I wanted to go with the google system, and this one just makes sense with the nest features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a must a need

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this product. It is my kitchen and use it every isntant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift. I purchased it for a client and they love it. If you want to make your life more efficient, this is for you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home nest

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hub is perfect, it’s a great companion to any of your integrated systems you already have in your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product , my kids use a lot for playing games and the most I like is the photos display

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s small but has I’ll the features I needed to view my nest camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Google. This is my second google Hub. Artificial Intelligence is amazing.

    I would recommend this to a friend
  • Cons mentioned:
    Camera

    Rated 3 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally thought this had a camera, but I misread and bought the wrong model. It does everything it’s supposed to do, just wish it had a camera

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi PitoC, we appreciate you for posting your feedback on Nest Hub (2nd gen), and we’re glad that it does everything it is supposed to do. But we’re sorry to hear that you bought the wrong model. The Nest Hub (2nd gen) is the updated version of the Nest Hub. And like its previous version, it has no Nest Cam built-in, though we added some features. You might want to check for the Nest Hub Max with built-in Nest Cam using this link: https://support.google.com/googlenest/answer/9334359

      We hope you’re enjoying the Sleep Sensing feature only available on Nest Hub (2nd gen). And if you come across any concerns about performance and functionality of the Nest display, let us know and we’d be happy to help: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time purchase a google best and it the best decision ever. It kinda slow but it does work great.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Arsalany, we appreciate you sharing your feedback on your Nest Hub(2nd gen). We're sorry to hear that you're experiencing some performance issues with the device. We'd recommend rebooting your device, as rebooting your device may fix several issues. However, if the issue is consistently happening or you've done this step before, then we'd like to take a closer look at the device so we can provide additional troubleshooting and help improve your experience. Please reach out to our support team by visiting our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    It's alright, wouldn't recommend it though

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device works decently although the UI is slow, the gestures are hit or miss, but sound quality is good

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey RaulC, thanks for giving us feedback about the Nest Hub (2nd gen). We’re glad that you find it decent and that you like the sound quality, and we’re sorry to hear of your poor experience with its performance.

      Your Nest display could be having trouble connecting to Google, and you can try these simple steps below that might help:
      - Check your Wi-Fi network for possible congestion. Relieving some of your connected devices may help free up some bandwidth space.
      - Ensure that it is within a line of sight from your router.
      - Check for wireless interference with other Wi-Fi hotspots or appliances and devices nearby.
      - Reset your Nest display. On the back of Nest Hub, press and hold both volume buttons together for about 10 seconds. Your Nest Hub will let you know that it's resetting.

      We're always here for your support needs, please let us know if further assistance is required by visiting us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Works perfectly with other Nest products

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second one in the office, love having it to check all of my nest cams and thermostats.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gift

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Parents loved it, cute device with many features. I would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not worth full retail.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure it’s worth the full price. Mainly used for smart home control which can be done from other cheaper devices. Why watch videos or YouTube when you have a tv in almost every room these days.

    No, I would not recommend this to a friend