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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5039 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 5,039 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using it as a bedside clock! The wake up gently feature is really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i can talk to my kids like I'm a movie

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very cool packaging, its a nifty device, i can talk to my kids like I'm in a star trek movie.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, so convenient with voice commands and controlling my house without having to keep going in my phone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Google products. The hub helps greatly with home automation while doubling as family digital picture album.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hub Google

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use to wake up family read stories to kids n wonderful white noise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to have in your kitchen or bedroom tu can do everything voice command

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hub set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very knowledgeable and helpful, very thorough and explained uses and set-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart home addition

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this everyday. I'm getting more for around the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Google home. All the features are exactly what I was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Smart Hub for controlling your smart appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended for a smart house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, connects our whole house which has google devices and works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was worth the $50. My daughter loves to watch videos and use it for my camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good investment for your home or room works well with mostly all devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have the 1st gen and 2nd gen. Not much differenc

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice speakers. Gesture doesnt really work. Great for controlling lights and switches around the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product and quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and quality. I recommend it. It’s worthy of the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great addition to a smart home

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice replacement for my Amazon echo love the screen and what this device can do. Perfect for my smart hone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Buy on sale, love the hard mic switch, slow.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review needs 50 characters; This product is ok, it's a little slow, speaker is decent, when on sale, its a great value.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi incucrash, thanks for taking the time to share your feedback. We’re sorry to hear that you’re experiencing a slow interface with Nest Hub (2nd gen).

      We could be looking at a possible connectivity issue that affects the overall performance of your Nest Hub, and it’s important to make sure that this is not caused by a spotty or weak Wi-Fi signal. We suggest checking your Wi-Fi network for a strong and reliable connection. If you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network, removing other connected devices to your Wi-Fi may relieve network congestion. You can also try doing a factory reset to improve its performance.

      If you need assistance, you can always reach out to our support team You can contact us using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google hub

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice I can control my air conditioning just by command

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great now is complete dead. Not even able to on iy

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello, thanks for sharing your feedback about your Nest Hub — We're happy to help you get your device back on track. If you still need assistance, contact us: https://support.google.com/googlenest/gethelp?hl=en Nest

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always loved google products. Bought this for my in-laws and they love it too.

    I would recommend this to a friend