Customer Ratings & Reviews
- Model:
- GA02308-US
- SKU:
- 6450822
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
Very good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good gadget actually it will be way much better if you have more google stuff
I would recommend this to a friendRich
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product that will serve needs for some time. Fits in with other products that I have of this nature.
I would recommend this to a friendExcelente
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best alarm clock I’ve ever had. Connects and controls my other google devices effortlessly. Does require wifi and wall plug.
I would recommend this to a friendSmart home foundation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is the foundation to having a successful and productive smart home.
I would recommend this to a friendCool Gadget
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device for handling all things google home. I enjoy the simplicity.
I would recommend this to a friendVery nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would definitely take this Google assist over an Amazon clock this has definitely more features
I would recommend this to a friendAwesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality! I would highly recommend for kitchen area.
I would recommend this to a friendCooking display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this product in my kitchen to help me to get recipes from YouTube and watch how to cook new recipes
I would recommend this to a friendLove it
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love using this to control all of my smart devices in my house. Lights, thermostat, TVs, fire place, etc.
I would recommend this to a friendNest Hub 7" Smart Display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for kitchen use (recipes) and bedside information hub. Love it!
I would recommend this to a friendBest choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best price, good Choice, open box all right and opportunity
I would recommend this to a friendGood clock
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Handy for checking the weather for the day or week. Not bad for YouTube either.
I would recommend this to a friendNice Additional Features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the additional features offered in the 2nd generation like sleep monitoring and application compartment.
I would recommend this to a friend- Pros mentioned:Sound quality
Christmas Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything you'd like in a hub. Screen has a nice clear panel. Streaming Photos, the Google Assistant works great. Music sounds descent for a hub. Thought I could view my ring cameras from it but it doesn't which was alittle disappointing
I would recommend this to a friendBrand response from Nest Support
Posted .Hi RodB, thanks for highlighting the features you liked with Nest Hub (2nd Gen), including the clear display, sound quality, streaming quality with photos and how the Google Assistant works great for you. However, we do understand how disappointing it can be when a 3rd -party product like Ring cameras, doesn't work with your Nest Hub (2nd Gen). It's possible to connect Ring devices to the Nest Hub. However, it will have limited support which are basic features such as starting a new recording and asking the last time the doorbell rang. We recommend following the steps on this help link on how you can set up your Ring cameras with Nest Hub (2nd Gen) by following this help article: https://support.google.com/googlenest/answer/9159862
We'd like to assist you further with any other support needs you may be having with Nest Hub (2nd Gen). Please feel free to reach out to our support team here:
https://support.google.com/googlenest/gethelp
Great but with some flaws.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's pretty good but it seems a bit slow when accessing other applications. Not sure why, I have contacted google and they said this is "normal." I guess maybe they need to update their processing chip in this device.
I would recommend this to a friendBrand response from Google Nest Support
Posted .Hi Ezra, thank you for your feedback. We're sorry to hear your Google Nest Hub device isn't working as expected. To help us improve our services and devices, please take a moment to fill out this brief feedback form: https://google.qualtrics.com/jfe/form/SV_
Too many issues with voice control
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this specifically to control my home lighting and audio. I am an Android user since Doughnut and have used almost 2 dozen different Android devices including phones, tablets, STBs and speakers. This is the first device i have used in over a decade that has had issues recognizing and responding to voice commands. I have it fully updated and it sits within 10 feet of my router, but constantly gives an error "something went wrong, please try again in a few seconds" when asking it to do basic tasks like turn on lights. I even disabled voice recognition on my other devices to ensure it wasn't getting confused by multiple devices trying to respond, but the issues persist. Definitely returning it.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, BigPoppa. Thank you for sharing your review on Nest Hub (2nd gen). We're sorry to hear that you're experiencing some challenges with using voice commands on the device. We suggest that you retrain your device to better recognize your voice as this may help with voice control. We also suggest adjusting the Hotword sensitivity as it may also be helpful with the issue. You may follow the steps below to help improve your experience:
Retrain Voice Match:
- On your phone or tablet, open the Google Home app.
- At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
- Tap Teach your Assistant your voice again and then Retrain.
Change Nest Hub's Hotword sensitivity:
- Open your Google Home app.
- Select your Nest Hub.
- At the top right, tap the Settings (Gear) icon. - Then tap Audio.
- Then tap "Hey Google" sensitivity and adjust the slider to make your Nest Hub more responsive to the Hotword.
If the issue still persists or if you've tried these steps before, we recommend that you reach out to our support specialists and let us help find a better resolution for you. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Super helpful!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Google’s nest hub is probably one of the most helpful smart devices out there. Definitely not a single regret.
I would recommend this to a friend- Pros mentioned:Sound quality
Does a great job at displaying my day
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear and precise in displaying everything that needs to be displayed. The brightness can be adjusted and I love the volume.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi DadTech, we're glad that you liked Nest Hub (2nd Gen) and we appreciate your feedback. If you have any other issues or support concerns, you're more than welcome to contact our support team here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ease of set up and use. I use it everyday. My 2 year old Grandson loves when I google his favorite Cars movie song and we dance together. I also use it when cooking to find a recipe! Very helpful with a weather report in the morning also. I love it!
I would recommend this to a friend Google nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice screen and clarity. Functions or features are very convenient.
I would recommend this to a friend