Customer Ratings & Reviews
- Model:
- GA02308-US
- SKU:
- 6450822
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Screen size
Screen stops working after 1.5 year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is so disappointing, the screen failed after 1 year and 5 months. We place this hub in the living room and set up our Google photos as a photo frame, and use it occasionally for voice assistant. Even with this light use, the screen still fail after such a short time. The issue is, the screen shifted all the way to the right and i can only see less than one inch of the frame, the rest of the screen is now black and distorted. Look up the warranty, sure enough manucacturer warranty is only one year, so no repair or replacement. Basically a junk now, i DO NOT RECOMMEND THIS PRODUCT
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, BinL. Thanks for sharing your feedback about the Nest Hub (2nd gen). We’re sorry to hear you ran into this issue with the screen. We suggest resetting the Nest display that may help. On the back of Nest Hub, press and hold both volume buttons together for about 10 seconds. Your Nest Hub will let you know that it's resetting. If the screen issue persists, please contact us anytime here for further investigation and assistance: https://support.google.com/googlenest/gethelp
Google Assistant
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift. Recipient likes it a lot. Compact, but nice sized display for a counter top!
I would recommend this to a friendGreat price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my granddaughter for Christmas. I know she is going to love it. I ise mine all the time
I would recommend this to a friendGoogle nest
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice item. Replacement for a broken one. Would recommend.
I would recommend this to a friendNice new display
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This hub display is so much clearer than the previous version. All my smart devices are synched. It might take a little patience to do that but once you do, you will love it.
I would recommend this to a friendGoogle
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is so convenient to have in the house. I love that it controls all my google and android electronics.
I would recommend this to a friendHome hubq
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Use it with multiple google nest products.
I would recommend this to a friendGoogle
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very useful for those that are really into technology and smart lighting.
I would recommend this to a friendSmart Display
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this display so I could stream my Nest doorbell. It works well.
I would recommend this to a friendGood value Google display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for a useful kitchen display. Works really well day to day.
I would recommend this to a friendExcellent Smart Display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helpful Smart display tells time sets alarms and access doorbell camera
I would recommend this to a friendWorth it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had any issues. Sound quality isn't great for music but that's to be expected.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for taking the time to share your feedback on Nest Hub (2nd Gen). We´re sorry to hear that the sound quality didn't quite meet your expectations.
We understand that each person will have their own preference when it comes to sound quality. To improve your audio experience, we recommend adjusting the treble and bass settings by following the steps below:
- Make sure your mobile device or tablet is connected to the same Wi-Fi or linked to the same account as your Nest Hub.
- Open the Google Home app.
- Tap the device you want to adjust > and then Settings > and then Audio and then Equalizer.
- Adjust Bass and Treble level.
If you have questions or support needs with Nest Hub (2nd Gen), you're always welcome to contact our support team, whenever you visit the Google Nest Help page here: https://support.google.com/googlenest/gethelp
Christmas gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy great value very interactive I plan to purchase another one
I would recommend this to a friendHey Google is my friend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to assemble. The screen comes in clear.It is a great product.
I would recommend this to a friendGoogle smart hub screen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best smart hub on tue market by Google! Hopefully they will offer a larger screen.
I would recommend this to a friendMust have in your smart house
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice addition to uprgade smart house features in addition it is used as a photo frame and kitchen speaker
I would recommend this to a friendHappy Shopper
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product & great online service! Amazing App! So easy! Great price as well!! Thank you Best Buy!
I would recommend this to a friendMostly great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mostly great! Some of the games totally glitch out and reboot the device. This has happened on multiple devices of mine, so I know it’s the device and not my environment
I would recommend this to a friendBrand response from Nest Support
Posted .Hi loudmog, it's amazing to hear that Nest Hub (2nd Gen) works great for you. We do apologize for the glitchy issue you are experiencing with it.
Rebooting was a great idea to try and fix the issue. However, if the issue is persistent, we recommend performing a factory data reset on Nest Hub. A factory reset will reset your Google Nest or Home speaker or display to its default factory settings. To reset, check on the back of Nest Hub, press and hold both volume buttons together for about 10 seconds. Your Nest Hub will let you know that it's resetting.
If you still encounter the same issue even after resetting Nest Hub, we recommend reaching out to our support team for further troubleshooting and isolation. You may contact us here: https://support.google.com/googlenest/gethelp
nice as a gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.highly recommended for people living in different country and dont have phone ,
I would recommend this to a friend- Pros mentioned:Google assistant
This lil helper is great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This will be the second one and if for the kids room. Google tells jokes, riddles, stories, and calls santa. The animal of the day and what ever else it can do on top of controling smart bulbs makes this a super fun interactive toy for the kids.
I would recommend this to a friend