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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5093 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the product's ease of use, sound quality, and screen size. Many also appreciate the effective Google Assistant, easy setup, smart home integration, and beneficial sleep tracking, considering it good value for its price. However, some users note the absence of a camera. A few customers have also experienced sluggish responsiveness and slow response times, and some mention limited compatibility with certain systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 5,093 reviews
  • Rated 5 out of 5 stars

    Good price with best product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for ring door bell. So far it would be good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Buy on sale, love the hard mic switch, slow.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review needs 50 characters; This product is ok, it's a little slow, speaker is decent, when on sale, its a great value.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi incucrash, thanks for taking the time to share your feedback. We’re sorry to hear that you’re experiencing a slow interface with Nest Hub (2nd gen).

      We could be looking at a possible connectivity issue that affects the overall performance of your Nest Hub, and it’s important to make sure that this is not caused by a spotty or weak Wi-Fi signal. We suggest checking your Wi-Fi network for a strong and reliable connection. If you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network, removing other connected devices to your Wi-Fi may relieve network congestion. You can also try doing a factory reset to improve its performance.

      If you need assistance, you can always reach out to our support team You can contact us using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Rich

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that will serve needs for some time. Fits in with other products that I have of this nature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a life saver to monitor my dogs while I’m at work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cooking display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this product in my kitchen to help me to get recipes from YouTube and watch how to cook new recipes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hub set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very knowledgeable and helpful, very thorough and explained uses and set-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Additional Features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the additional features offered in the 2nd generation like sleep monitoring and application compartment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using this to control all of my smart devices in my house. Lights, thermostat, TVs, fire place, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to have in your kitchen or bedroom tu can do everything voice command

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NestHub

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mom loved it so much she made me buy her a second one for her bedroom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super helpful!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google’s nest hub is probably one of the most helpful smart devices out there. Definitely not a single regret.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not too bad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good product with minimal whistles. Bang for buck product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely take this Google assist over an Amazon clock this has definitely more features

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Does a great job at displaying my day

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear and precise in displaying everything that needs to be displayed. The brightness can be adjusted and I love the volume.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi DadTech, we're glad that you liked Nest Hub (2nd Gen) and we appreciate your feedback. If you have any other issues or support concerns, you're more than welcome to contact our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using it as a bedside clock! The wake up gently feature is really nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My second one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it, specially my mom. Yhats why we got her one for her room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice new display

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hub display is so much clearer than the previous version. All my smart devices are synched. It might take a little patience to do that but once you do, you will love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my granddaughter for Christmas. I know she is going to love it. I ise mine all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this device. It works amazing. Would buy again, and I have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was worth the $50. My daughter loves to watch videos and use it for my camera

    I would recommend this to a friend