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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5093 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the product's ease of use, sound quality, and screen size. Many also appreciate the effective Google Assistant, easy setup, smart home integration, and beneficial sleep tracking, considering it good value for its price. However, some users note the absence of a camera. A few customers have also experienced sluggish responsiveness and slow response times, and some mention limited compatibility with certain systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 5,093 reviews
  • Rated 5 out of 5 stars

    Google hub

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice I can control my air conditioning just by command

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Display

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this display so I could stream my Nest doorbell. It works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great addition to a smart home

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice replacement for my Amazon echo love the screen and what this device can do. Perfect for my smart hone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price, good Choice, open box all right and opportunity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value Google display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a useful kitchen display. Works really well day to day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice as a gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    highly recommended for people living in different country and dont have phone ,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this i have 5 now and been buying them for my grown children homes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Smart Display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful Smart display tells time sets alarms and access doorbell camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ability to use in the kitchen. All hands free & voice activated is awesome when your cooking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. good for long distance communication. will get as gifts for family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hey Google is my friend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to assemble. The screen comes in clear.It is a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade from Alexa

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this to replace my echo show 5, and it does a wonderful job automating my home connect devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it supposed to. No defects or issues as of yet. 2 weeks in.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 1 out of 5 stars

    Screen stops working after 1.5 year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so disappointing, the screen failed after 1 year and 5 months. We place this hub in the living room and set up our Google photos as a photo frame, and use it occasionally for voice assistant. Even with this light use, the screen still fail after such a short time. The issue is, the screen shifted all the way to the right and i can only see less than one inch of the frame, the rest of the screen is now black and distorted. Look up the warranty, sure enough manucacturer warranty is only one year, so no repair or replacement. Basically a junk now, i DO NOT RECOMMEND THIS PRODUCT

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, BinL. Thanks for sharing your feedback about the Nest Hub (2nd gen). We’re sorry to hear you ran into this issue with the screen. We suggest resetting the Nest display that may help. On the back of Nest Hub, press and hold both volume buttons together for about 10 seconds. Your Nest Hub will let you know that it's resetting. If the screen issue persists, please contact us anytime here for further investigation and assistance: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool for home automation and smart home uses. Bought as a Christmas gift and they love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy great value very interactive I plan to purchase another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! We already have 3 and bought this for our master bedroom sitting room. Yes it makes you lazy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected - but could use more features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, but would like to see more cross product integration, like with ring cameras for example. Hopefully a future update will support this

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there Mattyg19, it's great to hear that Nest Hub (2nd Gen) works as expected for your needs. We'll certainly look into your feedback and go back to the drawing board to see what new features and product integrations that we can cook up for you, since we're always on the lookout for ways to keep improving our products and services. In the meantime, if you have any further need of assistance with your Nest Hub (2nd Gen), our support team is just a click away by simply visiting our help page: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    This lil helper is great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be the second one and if for the kids room. Google tells jokes, riddles, stories, and calls santa. The animal of the day and what ever else it can do on top of controling smart bulbs makes this a super fun interactive toy for the kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google everything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one it was so nice I bought another! Works well with my Bluetooth lights as well

    I would recommend this to a friend