Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 5093 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the product's ease of use, sound quality, and screen size. Many also appreciate the effective Google Assistant, easy setup, smart home integration, and beneficial sleep tracking, considering it good value for its price. However, some users note the absence of a camera. A few customers have also experienced sluggish responsiveness and slow response times, and some mention limited compatibility with certain systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 192 Showing 3,821-3,840 of 5,093 reviews
  • Rated 5 out of 5 stars

    Nest Hub is excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 for my home. Master bedroom, kitchen and basement. I highly recommend the Nest Hub

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun little bugger!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dude I love these things. If you can get them for 50 bucks or under they're a steal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and is an amazing addition to my smart home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hey Google

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this in the kitchen all the time very useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good and nice !!!!!!!!!!!!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality i like it very much its a really nice clock/ smart clock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google hub

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hub runs my cameras and is very clear i like the voice control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy very useful in my house and was able to sync it to the smart devices that I already own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the google home capabilities. Plus the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the google home capabilities. Plus the screen.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too many issues with voice control

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this specifically to control my home lighting and audio. I am an Android user since Doughnut and have used almost 2 dozen different Android devices including phones, tablets, STBs and speakers. This is the first device i have used in over a decade that has had issues recognizing and responding to voice commands. I have it fully updated and it sits within 10 feet of my router, but constantly gives an error "something went wrong, please try again in a few seconds" when asking it to do basic tasks like turn on lights. I even disabled voice recognition on my other devices to ensure it wasn't getting confused by multiple devices trying to respond, but the issues persist. Definitely returning it.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, BigPoppa. Thank you for sharing your review on Nest Hub (2nd gen). We're sorry to hear that you're experiencing some challenges with using voice commands on the device. We suggest that you retrain your device to better recognize your voice as this may help with voice control. We also suggest adjusting the Hotword sensitivity as it may also be helpful with the issue. You may follow the steps below to help improve your experience:

      Retrain Voice Match:
      - On your phone or tablet, open the Google Home app.
      - At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
      - Tap Teach your Assistant your voice again and then Retrain.

      Change Nest Hub's Hotword sensitivity:
      - Open your Google Home app.
      - Select your Nest Hub.
      - At the top right, tap the Settings (Gear) icon. - Then tap Audio.
      - Then tap "Hey Google" sensitivity and adjust the slider to make your Nest Hub more responsive to the Hotword.

      If the issue still persists or if you've tried these steps before, we recommend that you reach out to our support specialists and let us help find a better resolution for you. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so now I want yo get more! I want one for every room!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old Google Lenova stopped working properly and one was needed. This is an excellent replacement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid device

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a few of these and just can’t say enough good things about them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just what i needed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great! we use it in my home everyday, the sunrise alarm is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a charm

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 to add screens to other rooms for easy inquiries and home automation controls.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    google nest hub

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is so easy to use as well as the set up..highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy homeowner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have with the Nest Hello. Excellent monitor with Google Assistance. Very clear voice transmission.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My mom loved it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom needed it and now she uses it everyday now whats more cameras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good table clock

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it tbh. I have put it on my nightstand and have No issues so far

    I would recommend this to a friend