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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5093 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the product's ease of use, good sound quality, and convenient screen size. Many also appreciate the effective Google Assistant, its reasonable price, and useful sleep tracking, along with its excellent smart home integration. However, some customers note the absence of a camera. Additionally, concerns are raised about the interface being sluggish and the overall response time being slow.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 207 Showing 4,121-4,140 of 5,093 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good hub. Especially for doorbell, lights and thermostat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very happy with my purchase. Will not dissappoint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google home

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Great addition to our home. Would recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good, not great.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't sound the best but I wanted to start using the Nest hub and their speakers. Can't compare to Amazon Alexa's though. Amazon's Show series has it all over these. They are easier to use and sound better. Also, and this is really a pain, you can't use Google products on a public wifi (like a campground in an RV) Alexa's have no problems. Google needs to change this policy or at least put it on the box. Display is nice though.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there maestro, we appreciate your feedback, and we’re sorry to learn that your Nest Hub (2nd gen) has not been ideal for you.

      Adjusting the volume of your Nest display may improve your experience. You can control the volume by voice, by touch, or from the Google Home App. You can also change the audio settings of your Nest display in the Google Home app. Check these links to learn more:
      - Control volume of speakers and displays: https://support.google.com/googlenest/answer/7072489
      - Change your sound settings: https://support.google.com/googlenest/answer/7575098

      Google Nest products use Wi-Fi to send notifications, and wireless internet connection also means you can remotely control your products with the app. For the best experience, avoid connecting to unsecure networks if you can as these networks may cause issues, or might not even work with your Nest products at all. Please see this link to know more: https://support.google.com/googlenest/answer/9249905

      Feel free to visit us anytime and we’d be more than happy to help you with any of your concerns about your Nest Hub: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed another Google Nest for my home office and it works perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for the bathroom it’s nice it has a lot of Detail

    I would recommend this to a friend
  • Cons mentioned:
    Camera

    Rated 2 out of 5 stars

    Missing simple features.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok but i can't believe it didn't have basic features like turning the cameras on and off. You have to go on your phone app to do that. So stupid. I should have done some more research.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, NicholasR. Thanks for sharing a review on Nest Hub (2nd Gen). We appreciate the details of your feedback and we've taken this information into consideration. We'd also be happy to entertain any other questions you have on our Google Nest products by reaching out to our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Best Buy my same place for next buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work you guys are doing been happy with my shopping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good i really enjoy using this nest hub!! love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Branded product comes with nice features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice product with brand and quality and i placed in my living room...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first google nest buy. Perfect and it is worth the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart house

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart house and adt alarm video we love it in tha security room and kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good second gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has both 1st and 2nd gen both good, new gen has gesture feature nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Automation!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a Nest Hub allows for a more full automated home experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Automation!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a Nest Hub allows for a more full automated home experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart clock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on my nightstand and great as a clock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Hub Smart Display

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest Hub Smart Display is the best. We purchased several for the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Night Addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great on the night stand as a clock and smart home controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest Hub Smart Display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still getting used to this monitor - not easy to navigate on screen but picture quality quite good

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi SGPhilly1, thanks for the feedback you provided about the Nest Hub (2nd gen). There’s lots of ways to enjoy the Nest display and its features like viewing photos, streaming your compatible security camera, playing TV shows and movies, and more. You can even use voice commands to enjoy other features, like media, alarms, lights and thermostats, volume control, and much more. Visit this link to learn other things you can do with the Nest display: https://support.google.com/googlenest/topic/10356591

      Besides having online help articles available at Google Nest Help center, our support team can also guide you with using the Nest display features effectively here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Best smart picture frame. Bought for $50

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Use it as a picture frame and a control for our smart lights

    I would recommend this to a friend