Customer Ratings & Reviews
- Model:
- GA02308-US
- SKU:
- 6450822
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
Nest Hub 7” Smart Display with Google Assistant
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Nest Hub 7” Smart Display with Google Assistant is an excellent value
I would recommend this to a friendMight be defective
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure but this thing used to shut down at will something weird
I would recommend this to a friendBrand response from Nest Support
Posted .Hi SwaggyT, thank you for sharing your review on your Nest Hub(2nd gen). We're sorry to hear that you're experiencing some difficulties with the device shutting down on its own. This is not the initial impression we want you to have of the products and services we provide. Please reach out to our support team so we can assist you with troubleshooting steps that may improve the overall performance of your device. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Nest
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected no problems Lights turn on pretty quick
I would recommend this to a friendGreat for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great except you can't add apps and the sound quality is lacking
I would recommend this to a friendBrand response from Nest Support
Posted .Hi BrianS, thanks for sending in your review. It's unfortunate to hear that your experience with Nest Hub(2nd gen) has been less than ideal when it comes to the sound quality and adding apps to the device. Rest assured that your feedback here will be relayed to the right team for potential updates we may provide in the future. If you're willing, we'd like to help you in finding ways we can improve the performance of your Nest Hub. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Good little unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good little product, sometimes it doesn’t recognize some things when I say it, but overall good.
I would recommend this to a friendYou gotta get it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fire already have 1 just needed another but great man
I would recommend this to a friendNice multi purpose assistant
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it as a clock at the living room and as a dynamic portrait
I would recommend this to a friend- Cons mentioned:Responsiveness
Does what it needs to do most of the time
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this is a good product. Its pretty reaponsive and the screen is dim enough at night for a good alarm clock. It occasionally wont pick up ok our voices or have a moment where its thinking and doesnt respond, but otherwise its good.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Jh99, thank you for sharing your review on your Nest Hub (2nd gen). We can see that you're experiencing some difficulties with voice commands. We suggest that you retrain your Nest Hub to better recognize your voice as this may help with voice control. We also suggest adjusting the Hotword sensitivity as it may also be helpful with the issue. You may follow the steps below to help improve your experience:
Retrain Voice Match:
- On your phone or tablet, open the Google Home app.
- At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
- Tap Teach your Assistant your voice again and then Retrain.
Change Nest Hub's Hotword sensitivity:
- Open your Google Home app.
- Select your Nest Hub.
- At the top right, tap the Settings (Gear) icon.
- Then tap Audio.
- Then tap "Hey Google" sensitivity and adjust the slider to make your Nest Hub more responsive to the Hotword.
If the issue still persists or if you've tried these steps before, we recommend that you reach out to our support specialists and let us help find a better resolution for you. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is amazing! set up is easy and there is a lot you can customize. The screen is very bright and clear and its easy to watch Hulu, Netflix, ect.
I would recommend this to a friend Great Kitchen Tool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a great addition to our kitchen counter!
I would recommend this to a friendyep
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.googles smarter than alexa yes it is yes it is yep
I would recommend this to a friend- Pros mentioned:Ease of use
Really smart display
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do love Nest's devices and their integration with everything google; It is super easy to use and waaay faster than the 1st generation of smart displays.
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent small Google home display
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these small Google home Nest displays! I put four of them around our house so we would always have a display nearby. Sound quality is quite good.
I would recommend this to a friend Neat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome it’s just a cool gadget to have around the house.
I would recommend this to a friendNot for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the google minis and I gave this a try. Not for me, returned it.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Kranberrykat, we truly appreciate your feedback on Nest Hub (2nd gen), and it’s unfortunate to hear it didn’t meet your expectations. We understand that you returned it, but if you’re willing to try it again in the future, you'll find different ways to enjoy the display like viewing photos, streaming your compatible security camera, playing TV shows and movies, and other things you can do with the Nest Hub (2nd gen), here: https://support.google.com/googlenest/topic/10356591
For questions and concerns about the Nest display and its features, we have our specialists always available at Google Nest Help page here: https://support.google.com/googlenest/gethelp
Excellent but the sound can be better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent google device. I would give 5 stars if the sound was fuller but overall is an excellent device.
I would recommend this to a friend2nd Nest Hub
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 2nd generation of nest hub are totally different from the first version especially the track sleep function. I can now realize how deep I sleep daily and know the quality every day, Amazon product from Google!
I would recommend this to a frienda great starter device to welcome a new convert
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter moved into a vintage house, and had a kitchen ceiling fixture with only a pull chain on/off to control. The expense of rewiring the fixture to a wall switch wasn't in her budget, so I suggested a Philips Hue starter set with bulbs, Hub, and a smart switch. But the addition of voice control was the icing on the cake, and the Nest Hub in the kitchen was the perfect family centric device for her and the kids. They are all amazed with the voice control of the light in the kitchen, and turning off the downstairs lights and the bedroom light from the iPhone. A weather report, and morning news update during breakfast, before the kids off to school rounds it out.
I would recommend this to a friendGoogle nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it but sometimes it will say windows don't make sense
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there Play, we're glad to hear that you like your Nest Hub (2nd Gen). However, we may need to check further on the error message you get. Although it only happens sometimes, we recommend contacting our support team so we can isolate it further. Please feel free to reach out to our support team here: https://support.google.com/googlenest/gethelp
Nest Hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hub is so much better then the plan assistant.This gives you video details and alot more features.
I would recommend this to a friend