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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5094 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the product's ease of use, good sound quality, and convenient screen size. Many also appreciate the effective Google Assistant, its reasonable price, and useful sleep tracking, along with its excellent smart home integration. However, some customers note the absence of a camera. Additionally, concerns are raised about the interface being sluggish and the overall response time being slow.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 5,093 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best smart clock ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the thing you could do with this thing, it's beyond well worth the money. Waking up to this thing has been a total change for my life and my health

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful gadget with a variety of features. Compliments my living room well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product... bought these to add to my household.. enhances smart home experience

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart connects.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took. Few times to connect all services, but it’s a nice small display for a night stand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Doorbell

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It occasionally has to be reset. I don't understand why this happens.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google hub

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third google hub I am owning. No video call for this model

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there Shoprunner, we appreciate you for choosing our Google Nest products. We value your feedback and we'll certainly pass this along to our product team since we're always on the lookout for ways to keep improving our products and services. In the meantime, if you have any other support needs you would like us to help, you may reach out to our support team via this help page: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Good, but not perfect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device but in some situations it doesn't hear me which can be frustrating.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi dills84, we're grateful to have your feedback on Nest Hub (2nd gen), and are sorry that it doesn’t hear your voice commands in some situations. We certainly understand how frustrating it can be if something isn’t working the way it should.

      Adjusting how sensitive Google Assistant responds to the hotword “Hey Google” may help you with this situation:
      - Open the Google Home app.
      - At the bottom, tap Home.
      - Select your Nest display or the device you want to adjust.
      - At the top right, tap Device settings > “Hey Google” sensitivity.
      - If you don’t find “Hey Google sensitivity,” first tap Audio.
      - Choose how sensitive you want Google Assistant to be when it responds to you.
      - To change this setting on another device, tap Adjust more devices.

      You can also retrain your Nest Hub to better recognize your voice. See the steps below on how to do this:
      - On your phone or tablet, open the Google Home app
      - At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
      - Tap Teach your Assistant your voice again and then Retrain.

      We’d be more than happy to guide you with further troubleshooting and investigation, simply let us know if additional assistance is required using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Easy and fast

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the device. I will be stuck to google devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Would purchase again. Works great as an alarm clock.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does it’s job well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does it’s job well. Fast and responsive. My 18 month old daughter also loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2nd Gen is better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made some improvement wth 2nd gen since voice assistant became unreliable for 1st gen.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Present

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I actually have one myself the mist color but i got one for my mom. From mine overall its good and has a lot of uses and for the price its good. I got it on sale for 50. I say buy it and its better then amazon brand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Daughter’s Gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter as I gift and she has since being using it resourcefully

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google vs Alexa

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Toss up between Alexa devices, thinking the goggle hubs are less likely to get my purchase again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!!!¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buy it if you're invested

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I expected it to do. It's a little too easy to accidentally pause timers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really nice source to have around the home.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting used to it and this far I am excited. It gives me excellent information

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kind of small

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is smaller than I thought. I would pay a little more and get the 10" one instead.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A solid Google device

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, it's better than the 1st generation. The sound quality is noticeably better, but it's not night and day. Everything else works like it should. Highly recommended!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, although the audio is not the best.

    I would recommend this to a friend