Customer Ratings & Reviews
- Model:
- GA02308-US
- SKU:
- 6450822
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
Skip it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mostly useless. Google killed any outside apps, so this is just a fancy clock. Pushes useless on device, half functional services.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, NathanB. We're sorry to hear that your experience with your Nest Hub (2nd gen) was disappointing. We appreciate your feedback and have taken note of it. We'd like to know more about your experience with the device so we can help you explore what else the Nest Hub (2nd gen) can do for you. If you're willing, please don't hesitate to contact us on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Sound quality
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super useful for every day uses like watching TV recipes, music, controlling house lights
I would recommend this to a friend Not worth the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool device. Biggest downfall is that device won't connect to speaker group. Acts like it will, then it doesn't. Very disappointed.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Great! Thank you for sharing your feedback about the Nest Hub (2nd Gen)! We're glad you find it cool,we understand your frustration with the speaker group connectivity issue. There are reasons why your devices are not connecting to one speaker group and we would like to help resolve your concern. Please reach out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Sound quality
Google hub
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it!! I really like how i can control all of my smart equipment and play apple music.
I would recommend this to a friend - Pros mentioned:Ease of use
Works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Nest Hub 7" Smart Display was easy to set up. I really like the sleep sensor option
I would recommend this to a friend - Pros mentioned:Ease of use
Cool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found it very useful and great for around the house easier to control smart lighting
I would recommend this to a friend Sleep soubd
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I havent used all the features but deff like the sleep feature to see how well i sleep at night.
I would recommend this to a friend- Cons mentioned:Camera
Not helpful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please be aware that this does not have a camera so no video call. Anytime we tapped an app like Netflix it would say it didn’t know where I wanted it to play it. Geek squad came and they couldn’t figure it out either. We had 2 and they both did that.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there CharlesT, thanks for taking the time to share your insights. We value your feedback and we'll certainly pass along this information to our product team since we're always on the lookout for ways that can help us keep improving our products. If you have any other concerns or support needs with your Nest Hub (2nd Gen), you're more than welcome to contact our support team here: https://support.google.com/googlenest/gethelp
It’s a basic screen- not much else to say
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a google product which means they are collecting data on you, aside from that it’s ok. Very little customization, I wanted to use this for work where I could have my agenda on it but you only have the option to put a picture screensaver or the time… meh
I would recommend this to a friendBrand response from Nest Support
Posted .Hi mbnyc, thanks for taking the time to share your review. We're sorry to hear that Nest Hub didn't meet your expectations.
We recommend using Voice Match and enabling Personal Results on your Nest Hub display. With voice match, you can get better responses including your personalized events, commute info, reminders, and more. You can get rich and visual answers about recipes, local businesses, sports, and more. With Personal Results, you can allow the Google Assistant to read or show results specific to you, for any shared device.
If you'd like to reach out to us, our support team would be happy to work with you and improve your experience here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Screen size
Goggle Assistant
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great upgrade for my kitchen. Love that I can stream a recipe and watch it from here.
I would recommend this to a friend - Pros mentioned:Sound quality
Great google product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product to enjoy in home listen Music , watching a video or surfing with family
I would recommend this to a friend - Pros mentioned:Google assistant
Best value smart screen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best value smart screen that you can buy especially with the latest google hone update
I would recommend this to a friend - Pros mentioned:Ease of use
Google nest hub
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product.. very easy to set up and very easy to use .. no need to use phone to google any more
I would recommend this to a friend Needs refinement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great but could be bette. No Bluetooth or a least a 3.5 mm Jack to hook in an external speaker. Also Google assistant needed a minute to get u and running and has errors in understanding speech
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Joeg2112, we really appreciate your feedback on Nest Hub (2nd gen), and we’re sorry to hear your experience is less than ideal.
Your Nest display could be having trouble connecting to Google, and you can try these simple steps below that might help:
- Check your Wi-Fi network for possible congestion. Relieving some of your connected devices may help free up some bandwidth space.
- Check the distance between the Nest display and your router. Ensure that it is within a line of sight from your router.
- Check for wireless interference with other Wi-Fi hotspots or appliances and devices nearby.
- Restart Nest display and router to refresh the connection.
- Reset your Nest display. On the back of Nest Hub, press and hold both volume buttons together for about 10 seconds. Your Nest Hub will let you know that it's resetting.
Retraining your Nest Mini, to better recognize your voice, and adjusting the Hotword sensitivity may be helpful with the issue. You may follow the steps on these help articles:
- Check which devices are using Voice Match: https://support.google.com/googlenest/answer/7588195
- Adjust how sensitive Google Assistant is to “Hey Google: https://support.google.com/assistant/answer/9712065
Also, you can play music that's stored on your mobile device (phone or tablet) or computer on your Google Nest or Home speaker or display using Bluetooth. This includes music downloaded from iTunes, Audible, Apple Music, and personal playlists. You can even stream music that plays on your Google Nest or Home speaker or display to your favorite Bluetooth speakers or headphones.
Play music on your speaker or display using Bluetooth: https://support.google.com/googlenest/answer/7381505
Play music on Bluetooth speakers or headphones: https://support.google.com/googlenest/answer/7672356
We’d be happy to share your feedback, about having a jack to hook an external speaker, with the right team for future improvements. And for questions or concerns, visit us anytime at: https://support.google.com/googlenest/gethelp
Good addition to your Google ecosystem if on sale.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a little smaller than I thought and UI seems laggy. I honestly don't use the touchscreen and even for viewing but for the on sale price, I can't complain. I hate the large white bezel. I would recommend but only if its on sale.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Cuong, thanks for informing us about the difficulty you are experiencing with Nest Hub (2nd Gen). We apologize for any inconvenience this may have caused you.
We recommend checking all the rich features for your Nest Hub by visiting this help page: https://support.google.com/googlenest/topic/7195269
If you have any questions or need further assistance, you can always reach out to our team, and we'd be more than happy to help. Here's the link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost using it everyday! Whenever I’m cooking or cleaning the room, it works well!
I would recommend this to a friend - Pros mentioned:Screen size
Nest Hub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great smart display with an excellent price! Does everything the Hub Max does but in a smaller size.
I would recommend this to a friend - Pros mentioned:Google assistant
Replacement Nest Hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Nest Hub. This is a replacement of one I purchased a few years ago that stopped working.
I would recommend this to a friend - Pros mentioned:Screen size
GORGEOUS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size and I absolutely LOVE the color!!! Perfect for my end table next to my bed!
I would recommend this to a friend - Pros mentioned:Price
Will buy another one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great kitchen counter accessory for recipes tv and music especially for the price
I would recommend this to a friend