Customer Ratings & Reviews
- Model:
- GA02308-US
- SKU:
- 6450822
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the product's ease of use, good sound quality, and convenient screen size. Many also appreciate the effective Google Assistant, its reasonable price, and useful sleep tracking, along with its excellent smart home integration. However, some customers note the absence of a camera. Additionally, concerns are raised about the interface being sluggish and the overall response time being slow.
This summary was generated by AI based on customer reviews.
Not what o expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Or what I was expecting. I still cannot get my google home products through nest to connect. I really don’t need a device to tell me the time and weather. I wanted a central up for my home Hoping I get it figured out
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Eric, thanks for sharing a review, and we’re sorry to hear that the Nest Hub (2nd gen) has not met your expectations.
There are different ways to enjoy the display like viewing photos, streaming your compatible security camera, playing TV shows and movies, and more. And with the Nest display, you can view and control compatible lights, and other devices from a single dashboard, With just a tap – or your voice – control thousands of compatible smart devices from one central display. Visit the links below that might be helpful for you:
Set up smart devices in the Google Home app: https://support.google.com/googlenest/answer/9893532
Control smart home devices added to the Google Home app: https://support.google.com/googlenest/answer/7073578
If you need help around the performance and features of the Nest Display, please visit us at: https://support.google.com/googlenest/gethelp
Ok little smart display.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well as a clock, alarm, and timer. Connection to the wifi does drop from time to time. It looks nice. Get it on sale
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Phil. We're thrilled you're enjoying your Nest Hub (2nd Gen) To ensure you experience all it has to offer, a strong and stable Wi-Fi connection is key. If you're experiencing any Wi-Fi connectivity issues, our specialists are here to help. Feel free to reach out at your convenience by filling out this form: https://support.google.com/googlenest/gethelp?sjid=1131401065954490339-NC
- Pros mentioned:Ease of use
Good so far.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had it long but so far it works fine and was very easy to set up.I would recommend it.
I would recommend this to a friend - Pros mentioned:Sound quality
Exactly what I needed!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to view my camera feed from my nest cameras. Good picture and sound quality. Love the light pink color too!
I would recommend this to a friend - Pros mentioned:Ease of use
Best bedside Clock and Photo frame
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and informative for the kids. Screen is very responsive and the photo frame option is user friendly.
I would recommend this to a friend Cool gaget
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it as a clock that I can watch YouTube on, would probably go for the bigger one if I were to do it over. Feels a little slower than my smart speaker.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Happyprimate, thank you for choosing Nest Hub(2nd gen). It's great to hear that you're able to take advantage of the features of your device. Your feedback on the size of the screen is appreciated and rest assured that we'll relay this to the right team for future improvements. Please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Awesome tech
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you like to have a smart home this is essential to have to organize your smart technology
I would recommend this to a friendIt’s a basic screen- not much else to say
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a google product which means they are collecting data on you, aside from that it’s ok. Very little customization, I wanted to use this for work where I could have my agenda on it but you only have the option to put a picture screensaver or the time… meh
I would recommend this to a friendBrand response from Nest Support
Posted .Hi mbnyc, thanks for taking the time to share your review. We're sorry to hear that Nest Hub didn't meet your expectations.
We recommend using Voice Match and enabling Personal Results on your Nest Hub display. With voice match, you can get better responses including your personalized events, commute info, reminders, and more. You can get rich and visual answers about recipes, local businesses, sports, and more. With Personal Results, you can allow the Google Assistant to read or show results specific to you, for any shared device.
If you'd like to reach out to us, our support team would be happy to work with you and improve your experience here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Sound quality
Essential device for smart home devices
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great smart home device. Useful for playing music and I like the weather and news updates.
I would recommend this to a friend - Pros mentioned:Sound quality
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super useful for every day uses like watching TV recipes, music, controlling house lights
I would recommend this to a friend Sleep soubd
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I havent used all the features but deff like the sleep feature to see how well i sleep at night.
I would recommend this to a friend- Pros mentioned:Sound quality
Google hub
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it!! I really like how i can control all of my smart equipment and play apple music.
I would recommend this to a friend - Pros mentioned:Ease of use
Works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Nest Hub 7" Smart Display was easy to set up. I really like the sleep sensor option
I would recommend this to a friend Good addition to your Google ecosystem if on sale.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a little smaller than I thought and UI seems laggy. I honestly don't use the touchscreen and even for viewing but for the on sale price, I can't complain. I hate the large white bezel. I would recommend but only if its on sale.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Cuong, thanks for informing us about the difficulty you are experiencing with Nest Hub (2nd Gen). We apologize for any inconvenience this may have caused you.
We recommend checking all the rich features for your Nest Hub by visiting this help page: https://support.google.com/googlenest/topic/7195269
If you have any questions or need further assistance, you can always reach out to our team, and we'd be more than happy to help. Here's the link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Cool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found it very useful and great for around the house easier to control smart lighting
I would recommend this to a friend - Pros mentioned:Ease of use
Google nest hub
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product.. very easy to set up and very easy to use .. no need to use phone to google any more
I would recommend this to a friend - Pros mentioned:Screen size
Goggle Assistant
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great upgrade for my kitchen. Love that I can stream a recipe and watch it from here.
I would recommend this to a friend - Cons mentioned:Camera
Not helpful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please be aware that this does not have a camera so no video call. Anytime we tapped an app like Netflix it would say it didn’t know where I wanted it to play it. Geek squad came and they couldn’t figure it out either. We had 2 and they both did that.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there CharlesT, thanks for taking the time to share your insights. We value your feedback and we'll certainly pass along this information to our product team since we're always on the lookout for ways that can help us keep improving our products. If you have any other concerns or support needs with your Nest Hub (2nd Gen), you're more than welcome to contact our support team here: https://support.google.com/googlenest/gethelp
Needs refinement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great but could be bette. No Bluetooth or a least a 3.5 mm Jack to hook in an external speaker. Also Google assistant needed a minute to get u and running and has errors in understanding speech
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Joeg2112, we really appreciate your feedback on Nest Hub (2nd gen), and we’re sorry to hear your experience is less than ideal.
Your Nest display could be having trouble connecting to Google, and you can try these simple steps below that might help:
- Check your Wi-Fi network for possible congestion. Relieving some of your connected devices may help free up some bandwidth space.
- Check the distance between the Nest display and your router. Ensure that it is within a line of sight from your router.
- Check for wireless interference with other Wi-Fi hotspots or appliances and devices nearby.
- Restart Nest display and router to refresh the connection.
- Reset your Nest display. On the back of Nest Hub, press and hold both volume buttons together for about 10 seconds. Your Nest Hub will let you know that it's resetting.
Retraining your Nest Mini, to better recognize your voice, and adjusting the Hotword sensitivity may be helpful with the issue. You may follow the steps on these help articles:
- Check which devices are using Voice Match: https://support.google.com/googlenest/answer/7588195
- Adjust how sensitive Google Assistant is to “Hey Google: https://support.google.com/assistant/answer/9712065
Also, you can play music that's stored on your mobile device (phone or tablet) or computer on your Google Nest or Home speaker or display using Bluetooth. This includes music downloaded from iTunes, Audible, Apple Music, and personal playlists. You can even stream music that plays on your Google Nest or Home speaker or display to your favorite Bluetooth speakers or headphones.
Play music on your speaker or display using Bluetooth: https://support.google.com/googlenest/answer/7381505
Play music on Bluetooth speakers or headphones: https://support.google.com/googlenest/answer/7672356
We’d be happy to share your feedback, about having a jack to hook an external speaker, with the right team for future improvements. And for questions or concerns, visit us anytime at: https://support.google.com/googlenest/gethelp
- Pros mentioned:Google assistant
Best value smart screen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best value smart screen that you can buy especially with the latest google hone update
I would recommend this to a friend