Customer Ratings & Reviews
- Model:
- GA02308-US
- SKU:
- 6450822
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Highly Recommend
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned this for about 8 months now and I have never had a single issue.
I would recommend this to a friend It’s ok.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ehh it’s good, but it’s just kinda simple. It’s a little expensive for something that doesn’t do a lot.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, JohnK. Thank you for sharing your review on Nest Hub (2nd gen). We're sorry to hear that your experience with the device has been less than ideal. Our dedicated team of specialists are here to help you explore what else the Google Pixel Tablet can do for you and improve your overall experience. You can reach us anytime on our 'Contact Us' page by visiting the Google Nest Help link here: https://support.google.com/googlenest/gethelp
Google Hub
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the size of the display, but aid much rather the echo show with a better platform for searching and apps.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi ShawnT, Thank you for your feedback about the Google Nest Hub (2nd gen). We're glad that you like the display size and we appreciate your honest assessment of the Echo Show's platform. We are committed to providing a comprehensive and user-friendly experience, and we'll use your feedback as we're always working to expand our app selection and improve search capabilities.
If you want to know more about what your device can do, or for any concerns about the Nest display, we suggest visiting this Google Nest Help Center or contact us anytime here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Price
Good deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for a really good price. I would but this again.
I would recommend this to a friend Ehh product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very functional. Sure its a voice assistant but most apps dont allow you to browse audio or video options. Ex: netflix, youtube, spotify and half the request i ask it come back with generic answers. If i ask it to play my playlist on spotify called "my favorites" it plays something random like favorites of 2023.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, MichaelW. We appreciate your feedback, and we’re sorry to hear that your experience with Nest Hub (2nd gen) is below your satisfaction.
You may need to link your music and other media services so you can pick a service as your default on your Google Nest or Home speaker or display, these articles can be helpful:
Play TV shows and movies with your speaker or display: https://support.google.com/googlenest/answer/7214982
Link your music services and set your default service: https://support.google.com/googlenest/answer/7551876
You can also try to retrain your Google Assistant to better recognize your voice. See the steps below on how to do this:
- On your phone or tablet, open the Google Home app
- At the top right, tap your Profile or initial and then Assistant settings and then Voice Match.
- Tap Teach your Assistant your voice again and then Retrain.
For additional help, please reach out to our support team using this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Screen size
Good all around display
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for a night stand clock. Can cast video to it as well
I would recommend this to a friend - Pros mentioned:Ease of use
Love rhis item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my mom for Christmas, so east to use. She loves it
I would recommend this to a friend - Pros mentioned:Ease of use
Great for the whole fam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Practical when in the house, fun for the kids and easy to use.
I would recommend this to a friend Horrible manufactures warranty.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, AWFUL manufacturers warranty. Take note that GOOGLE does not warrant NEST products in Puerto Rico. Manufacturing warranty does not cover ANY nest products outside of the 48 continuous states.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi OscarPR, we appreciate your feedback. We're sorry to hear about your unfortunate experience with the warranty for your Nest Hub.
If you're willing to try, please contact our support team once more and request to speak to our Tier 2 support team for further assistance with your Nest Hub. https://support.google.com/googlenest/gethelp
- Cons mentioned:Compatibility
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the echo better because I can use it with my ring. This I can use with some of my stuff
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Oogieboogie. Thanks for posting your feedback on Nest Hub(2nd gen). We're sorry to hear that your experience with the device has been less than ideal. It's important to us that we provide you with the best help possible and find a better resolution with your device and how it communicates with your other stuff at home. Please reach out to our support team and visit our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Nice working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s best purchase ever it’s working fine since I bought it
I would recommend this to a friend - Pros mentioned:Screen size
Compact w/ great features
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact with a lot of features. Perfect as a Christmas gift.
I would recommend this to a friend - Pros mentioned:Ease of use
I’m super satisfied with my google nest!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m super satisfied with my google nest! So far easy to connect with other devices at home!
I would recommend this to a friend - Pros mentioned:Ease of use
nice
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item, works perfectly. Really happy , raises the Nest Hub off the counter. Great idea!
I would recommend this to a friend - Pros mentioned:Ease of use
Helper
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and control and control a lot of thing in your house as well.
I would recommend this to a friend A fair attempt at integrating home video cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Nest Hub Smart Display mainly to display my seven home Zmodo cameras since my other Google device (a home speaker) did not have this capability. The command "Hey Google display my (location) camera" works as expected but I would say this integration is not perfect: the video feed disconnects at times requiring that one repeat the same verbal command. I wanted this solution to avoid occupying my iPad continuously for this function. The iPad's advantage, however, is that it uses the Zmodo app directly and never suffers any disconnection.
I would recommend this to a friendGreat unit - fumbled feature
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised, however, the motion sense is not as practical outside of a bedroom. I have mine in my kitchen, and any light changes would pause music or timers when I'm moving about.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi KCinco, thanks for sharing your feedback to let us know of your issue with the Nest Hub (2nd gen), and we’re sorry to hear that your experience with the Motion Sense feature is less than ideal.
You can turn Motion Sense on or off to start or stop detecting movement. Please Note that Motion Sense needs to be on to perform Quick Gestures and Sleep Sensing. Here’s how:
- From the bottom of your Nest Hub (2nd gen) display, swipe up.
- Tap Settings > Motion Sense.
If there are support concerns that you'd’ like us to address with, you can simply visit us anytime and we’ll do our best to help you: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Nest
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great use it everyday hour on hour can’t put it down
I would recommend this to a friend Nest Hub 7 - a good digital picture frame
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this on sales for around $50. Used it for about 2 weeks and unfortunately it was not for me. Nice picture frame for Google photos - but limited functionality as no apps are available.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi SuperD, thanks for sharing your review on the Nest Hub(2nd gen). We're sorry to hear that your Nest Hub didn't meet your expectations. You may want to contact our support team to assist you in improving your experience with the device. If you're willing to give it another go, you can visit our Google Help page here: https://support.google.com/googlenest/gethelp
Didn't give it a chance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Choose to return the item as our google point and iPhone accomplish the same functions. Probably a good product, yet didn't feel the need to replicate functions
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for taking the time to reach out to us. We're sorry to hear that you already chose to return your Nest Hub (2nd Gen).
If you haven't checked out the full smart features for Nest Hub (2nd Gen), here are some of the rich features that may pique your interest:
- Catch up on Netflix shows, watch YouTube videos, listen to music on the enhanced speaker, and more.
- Hands-free help at home. Ask Google to play music or a video, pause a song, control volume, and more.
- With just a tap – or your voice – control thousands of compatible smart devices from one central display.
- Find help with your busy home. See your calendar and create reminders and to-dos.
- Wind down to soothing sounds at bedtime and wake up gently to a Sunrise Alarm.
- You can use Quick Gestures to control many Nest Hub features. Play or pause a song or video, snooze an alarm, and stop a timer. Quick Gestures use Motion Sense to detect when your hand moves – without a camera.
We're still hopeful that you will reconsider using any of our Google Nest products again in the future. We'll certainly do our best to provide you with a better experience. You're always welcome to contact our support team using this link: https://support.google.com/googlenest/gethelp