Customer Ratings & Reviews
- Model:
- GA02308-US
- SKU:
- 6450822
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
NestHub7
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Followed all the directions still cannot get the thing to come on can operate it thinking of bringing it back
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hey there, BobC. Sorry to hear you had problems setting up your Nest Hub (2nd Gen). We’d be happy to look into this with you and get your device up and running — when you have a second, reach out to us here: https://support.google.com/googlenest/gethelp?
Average
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So-so. Display is difficult to read. Setting AN ALARM is troublesome. Crashes on certain music played. I much prefer alexa devices.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi BryanT, thank you for posting your review on Nest Hub(2nd gen). We're sorry to hear that your experience with the device was less than ideal when it comes to the quality of the display and setting the alarm. We'd like to know more details about your Nest Hub and how it crashes on some of the music you play so we can find a better resolution for you. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Screen size
Great smart display
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up love the size . Havent had long enough to compare to my alexa.
I would recommend this to a friend Its decent
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish it did a bit more seems pretty basic speaker is not as good as the amazon brand i was pretty sad to find that out
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, Maryk. We appreciate the feedback you shared about the Nest Hub (2nd gen). We hear you, and we’d like to know more about your challenges with using the Nest display so we can help. Please get in touch with us anytime through our contact channels here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Awesome product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use. Instructions for set-up were very straightforward. I recommend the product anytime.
I would recommend this to a friend - Pros mentioned:Ease of use
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, easy to operate and great screen display.
I would recommend this to a friend Very satisfying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen transition is slow but to be expected from a mere home display. Setup was easy.
I would recommend this to a friendNot yet perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fun to use but performance is unpredictable. Audio quality is not audiophile level.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Dkwarren. We’re glad that you find the Nest Hub (2nd gen) fun to use. We hear your concern about its audio quality. We suggest adjusting the volume of your Nest display that can improve your experience, either by voice, by touch, or from the Google Home App. You can also change the audio settings of your in the Google Home app following the steps below:
- Make sure your mobile device or tablet is connected to the same Wi-Fi or linked to the same account as your Nest speaker.
- Open the Google Home app.
- Tap the device you want to adjust, select Settings, select Audio, then select Equalizer.
- Adjust Bass and Treble level.
For further assistance, our dedicated team is always available here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Nice room addition
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great addition to a room. I really like how intuitive it is when a light comes on or off.
I would recommend this to a friend Good introduction to Smart Displays.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Smart Display, especially if you are invested in the Google ecosystem. Only downfall, not many product integrates with Google Home, Alexa has the advantage in this area.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi marcdi2010, thanks for posting a review. We appreciate that you find your Nest Hub (2nd Gen) great, and we apologize if other smart devices can’t integrate with Google Home yet.
We’ve taken note of your feedback, and we’ll make sure this gets passed along to the right team, as we're always working to improve our products and services. If you need assistance with your Nest Hub, you can always reach out to our support team. We’re always here to help. You can contact us through this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a gift for my sister and it’s great. She uses it everyday
I would recommend this to a friend Good product but it can be better
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good product but i has it flaws. Some times it doesn’t understand commands
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, Kevin. We appreciate you sharing this with us and are sorry to learn that you're experiencing some difficulties with your Nest Hub(2nd gen). We suggest that you retrain your device to better recognize your voice as this may help with voice control. We also suggest adjusting the Hotword sensitivity as it may also be helpful with the issue. You may follow the steps below to help improve your experience:
Retrain Voice Match:
- On your phone or tablet, open the Google Home app.
- At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
- Tap Teach your Assistant your voice again and then Retrain.
Change Nest Hub's Hotword sensitivity:
- Open your Google Home app.
- Select your Nest Hub.
- At the top right, tap the Settings (Gear) icon. - Then tap Audio.
- Then tap "Hey Google" sensitivity and adjust the slider to make your Nest Hub more responsive to the Hotword.
If the issue still persists or if you've tried these steps before, we recommend that you reach out to our support specialists and let us help find a better resolution for you. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Useless if you have a smartphone you can do all th
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're using it to control Smart Home accessories like lighting and stuff maybe it's useful but as far as trying to use it for Spotify or other music services you really can't control anything and it's kind of pointless to have so I returned it after one day
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Bufu. We appreciate you for sharing your feedback about the Nest Hub(2nd gen). We're sorry to hear that you're experiencing some difficulties with playing your favorite music apps and that you had to return it. Be advised that with the Nest Hub(2nd gen), You can listen to music as long as you link your music services to your Google Home app. If you’re ever considering Google products in the future and need any technical assistance, please feel free to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Very handy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This comes in very handy when you need a quick search.
I would recommend this to a friend - Pros mentioned:Sound quality
Google home speaker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great smart home speaker with amazing sound quality
I would recommend this to a friend - Cons mentioned:Camera
Mehhhhhh
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good device buuuut no visual calendar apps. No camera either p.p
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Arimil, thanks for your insights on Nest Hub (2nd Gen). We're sorry to hear about your disappointment with the limited calendar app and hardware camera. We value your feedback and we'll make sure to pass along this information to our product team. If you have other support needs you would like us to assist you further, please feel free to contact our support team here: https://support.google.com/googlenest/gethelp
interface is lag. but functions ok.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fantastic clock. the time has been correct since day 1. turns out it is also chromecast. cool bonus!
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, JacquelineL. Thanks for the feedback on Nest Hub (2nd gen). We’re glad that you like the clock feature. There are different ways to enjoy the display like viewing photos, streaming your compatible security camera, playing TV shows and movies, and more. Visit this link to learn other things you can do with the Nest Hub: https://support.google.com/googlenest/answer/7130274
Feel free to visit us anytime for any challenges or concerns you may have, here: https://support.google.com/googlenest/gethelp
Great Display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the Nest Hub Smart Display Gen 2, for a few months now and it works great. I haven't run into any problmes with it. Not really a complaint, but if you're hoping this has killer speakers aslong with the display you'll be disapointed. Not to say the speakers are terrible, they just won't rock you socks off. Other than that its a great add to a google smart home.
I would recommend this to a friend- Pros mentioned:Ease of use
Nice Google device
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Google device with cool functionality, if you can get this in a deal it's a no brainer.
I would recommend this to a friend - Pros mentioned:Sound quality
Great everyday assistant
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great everyday assistant. Helps with alarm, displays the clock and plays my favorite music. Wish it had video calling though
I would recommend this to a friend